If something doesn’t work
Fault Possible cause Possible solution
There is no spark when the
automatic ignition control is pressed
There is no current
at the plug Check/repair the
electricity at the mains
The gas burners are making the pans dirty
The burner openings
are dirty Clean the burners’
openings
The injector or
injector holder is dirty
Clean the injector holder
and injector without using
anything which could
damage or alter the
diameter of the gas outlet
opening
Before calling the Technical Service, please
make the following checks:
There is a spark but the burner is not igniting
The spark plug and the part
of the burner where the
spark should be is soiled or
greasy
Clean the end of the
spark plug and the
burner
Do not light the gas burners
Gas is not coming through
to the hob
Check that the gas
cylinder tap is properly
open
If it is piped gas, open
the gas tap
The burner ignites but, when you stop holding down the knob
that activates the safety feature, it goes out again
The flame is not appearing
in the area heated by the
thermocouple
Clean the burner’s
openings
