Bedienungsanleitung Tesla Model 3 - 2020 (Seite 257 von 271) (Englisch)

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• If the vehicle begins charging and the

charge port light pulses green, the charge

cable may not have been fully inserted. The

latch may not have engaged during

previous attempts, because the cable was

not fully inserted, even though it may have

appeared to be. AC charging should no

longer be limited and DC Fast Charging /

Supercharging should be possible.

• If charging is still limited or the vehicle

does NOT charge, inspect the charge port

inlet and the charge cable connector for

any obstructions (use ﬂashlight as

necessary). Debris, and/or foreign objects

present in the charge port inlet or the

charge cable connector can prevent the

charge cable from being fully inserted and

the charge port latch from engaging. If any

obstruction is found:

1. Remove the debris / foreign object.

2. Try re-inserting the cable into the inlet.

AC charging should no longer be limited

and DC Fast Charging / Supercharging

should be possible.

Service should only be scheduled if any of the

following conditions are present:

• This alert has appeared / remains present

when the charge cable is

conﬁrmed to be

fully inserted during charging.

• This alert has appeared / remains present

during charging after any inlet or connector

obstruction has been removed or no

obstruction was found.

For more information on charging, see

Charging Instructions on page 193.

(CP_a055)

AC charging interrupted

Check power source or

charging equipment

Charging stopped because communication

between the vehicle and the external

charging equipment was interrupted.

Conﬁrm whether the external charging

equipment is powered by looking for any

status lights, displays, or other indicators on

the equipment.

If the equipment is

not powered, try to

restore the external charging equipment’s

power source.

• If attempting to charge at a public station

and power is unable to be restored, contact

the station operator.

• If attempting to charge at a private

station (for example: charging at home)

and power is unable to be restored, contact

an electrician.

If the equipment is powered, try charging the

vehicle using dierent external charging

equipment.

• If the vehicle begins charging, the issue

was likely with the equipment.

• If the vehicle still does not charge, the

issue may be with the vehicle.

Service should only be scheduled if this alert

has appeared / remains present when the

equipment is powered and the vehicle has

been unable to charge with multiple,

dierent

charging equipment.

For more information on troubleshooting

Mobile Connector or Wall Connector status

lights, refer to the product's Owner's Manual.

If using other external charging equipment,

refer to the manufacturer's provided

documentation for troubleshooting tips.

(CP_a057)

Unable to charge

Check charging

equipment

Charging was interrupted because the

external charging equipment has reported a

fault that prevents the vehicle from charging.

Inspect the external charging equipment and

look for status lights, displays, or other status

indicators on the equipment. Consult the

equipment owner’s manual for further

troubleshooting instructions.

Try charging the vehicle with dierent

charging equipment or at a dierent charging

station.

Troubleshooting Alerts

255Consumer Information

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