Bedienungsanleitung Teufel Columa 250 (Seite 14 von 16) (Englisch)

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14 • DecoderStation 5

Troubleshooting

If you occur problems using this unit, please ﬁrst refer to the following notes and further detailed information on our

website for initial help. If this does not lead to success, please contact our hotline 00800 - 200 300 40 (free of charge).

Please also observe the warranty notes.

Problem Possible cause Solution

The DecoderStation 5 is not

working, the display panel

3 does not light up.

The device has no power. Check if the mains adapter plug is con-

nected to the jack 5 “12V” and to the

socket.

The device is not working,

but the display panel is

illuminated.

The volume has been set too low. Increase the volume with the control dial

or “VOL +” button 22.

Playback is noisy. Generally-speaking, the system is very low-

noise. The system with exceptional resolution

in the high-range area can expose the poor

quality of a signal source (e.g. from MP3 ﬁles

mostly).

Make sure that the source is delivering a

clear signal.

The rear satellites and/or

center speaker do not emit

an audio signal from stereo

sources such as a tuner or

an MP3 player.

MP3s, radio and many television programmes

only offer stereo sound.

Use the remote control to switch the

decoder to a Pro Logic II mode or one of

the DSP modes (5.1 stereo).

You are unable to switch

the surround conﬁguration.

You are probably using a digital input. If a

Dolby or DTS signal is received on this input,

the DecoderStation 5 will automatically switch

to the correct surround conﬁguration.

No Dolby-/DTS multi-chan-

nel sound is issued via the

connected digital source.

If digital sources are being played, the Decod-

erStation 5 automatically recognises the format

of the signal source. If the decoder fails to play

multi-channel sound, there is presumably no

multi-channel signal. Digital signal sources do

not always transmit multi-channel sound, but

may also emit regular stereo sound (2.0).

This is often the case, for example, when receiv-

ing a television signal with digital receivers.

Switch the decoder to a Pro Logic II

mode or one of the DSP modes (5.1

stereo) using the remote control.

The digitally connected

sound card is not transmit-

ting any multi-channel

sound when playing com-

puter games.

Many soundchips are capable of producing

surround sound in real-time and issuing it via

the sound card's analogue outputs. However,

digital encoding of the calculated multi-channel

sound is also necessary in a Dolby Digital bit-

stream for transmission via a digital connection.

Only if the sound card is capable of real-time

encoding and transmission to the decoder, can

direct decoding (that is, splitting of the signal

into its analogue components) occur.

Presently, only very few game consoles such as

the Microsoft Xbox 360 or the Sony Playstation

3 and a limited number of sound cards with

Dolby® Digital Live support are capable of

performing real-time encoding.

Connect your 5.1 sound card to an ana-

logue jack of the DecoderStation 5.

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Teufel Columa 250 Seite 14

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