Bedienungsanleitung Teufel Concept E 300 (Seite 19 von 20) (Englisch)

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Concept E ·

plays, it could not have been getting the correct

signal before. Either the cinch cable is faulty or

the subwoofer output of your source device is not

generating a signal.

Alternatively, set the subwoofer volume to »Min«,

remove the subwoofer cinch cable from the PC/

DVD player/AV receiver, increase the volume care-

fully and touch the inner cinch thermistor with

your finger. If you can hear buzzing or crackling,

there is an error in the PC/DVD player/AV receiv-

er or its settings. If the subwoofer stays silent,

please read the following frequently asked ques-

tions carefully.

»The subwoofer does not work when connect-

ed to stereo sources, e.g. audio CDs (on PC/DVD

player)«

The Concept E is purely a replay system – it does

not have a built-in decoder function. Therefore it

is »dependent« on the allocation of the external

decoders when splitting the signals. This decoder

is a component of the sound card, DVD player or

decoder station software. If the signal only plays

on two satellites in stereo mode, for example, the

correct allocation in the software of the sound

card/DVD/decoder station player is either not pos-

sible or not correctly set.

The Concept E is »not to blame« – it only plays back

the signals it receives. Therefore, correct alloca-

tion in the software of the sound card/DVD player

is essential. Please contact the support depart-

ment of the sound card/DVD player manufacturer.

»The rear satellites and/or centre will not play

with stereo sources e.g. audio CDs (on PC or

DVD player)«

The Concept E itself is only a sound reproduction

system – it does not have a built-in decoder func-

tion. Therefore it is »dependent« on the allocation

of the external decoders when splitting the sig-

nals. This decoder is a component of the sound

card, DVD player or decoder station software. If

the signal only plays on two satellites in stereo

mode, for example, the correct allocation in the

software of the sound card/DVD player is either

not possible or not correctly set.

The Concept E is »not to blame« – it only plays

back the signals it receives. Therefore, correct al-

location in the software of the sound card/DVD

player is essential. Please contact the support

department of the sound card/DVD player manu-

facturer.

»I’m receiving radio/interference signals«

In rare cases it may be possible to receive radio/

interference frequencies; this depends on the lo-

cal environment. Please remove all cinch cables

from the subwoofer and check whether the in-

terference still occurs. We recommend trying out

shorter, higher quality, shielded cinch connection

cables.

»The satellites crackle«

Please disconnect the Teufel speaker system from

your PC or other connected devices by discon-

necting the cable connection and check whether

the “crackling” stops. Try operating the set with a

different power source/in a different room ( just

use an extension cable). If you can still hear the

crackling, please check which satellite is affected

by swapping them over and finding out whether

it is the satellite or the subwoofer electronics

that are generating the excessive crackling. If

the fault “moves” with the satellite, the satellite

is affected. On the other hand, if the crackling is

still on the same channel, the subwoofer amplifier

electronics are responsible.

»The satellites hiss«

In principle the Concept E is a very low-noise

system. In the high range area, very good-quality

high-resolution speaker systems can expose the

defective quality of a signal source (e.g. from

MP3 files or analogue cassette recordings) that is

hardly noticeable on lower quality speakers.

You can check the basic noise level by connecting

an output signal (via a cinch cable) from an exter-

nal source that is guaranteed to be good quality

– such as a music CD on a portable CD player – to

the front L/R input on the subwoofer. If all of the

satellites are now playing noise-free, then they

were not getting the correct signal before. Either

the cinch cable is defective (try swapping them)

or the output of your source appliance is not pro-

ducing a sufficient signal.

However, if you continue to hear increased noise

on this channel there is possibly a fault in the

Concept E. Check which of the speakers might be

faulty by swapping them around; this will also help

find out if the satellite or the subwoofer elec-

tronics are generating the hissing sound. If the

fault “moves” with the satellite, the satellite is af-

fected. On the other hand, if the noise remains on

the same channel, the subwoofer amplifier elec-

tronics are responsible.

Troubleshooting

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