Information on care of the appliance
• Always disconnect the mains plug before
cleaning the appliance.
• Never immerse the motor assembly in water. If
necessary, wipe with a moist cloth and dry.
• Clean the container and the accessories used
for wet cleaning with warm water, possibly
using a non-abrasive detergent (especially
after contact with viscous liquids).
Environmental hints
• Return packaging materials and worn out
appliances to the waste recovery cycle. Please
inquire at the municipal authorities regarding
the nearest collection point.
• Normal household dust can be disposed
together with household refuse.
Spare parts/special accessories
Spare parts for the filter systems are available from
your specialist retailer or directly from the
THOMAS customer service specialist. You can also
use the enclosed order form for our simple
ordering service.
A comprehensive range of accessories is also
available for your THOMAS POWER EDITION.
These are available from the sources named
above.
Note!
The correct function and efficiency of the
appliance is only guaranteed when original
THOMAS accessories are used.
Troubleshooting
If your appliance should unexpectedly fail to
function correctly, it may not be necessary to
contact the customer service immediately. Please
check first whether the cause of the fault is trivial:
When dust is expelled during vacuuming:
• Is the paper filter bag or the long-life wet and
dry filter correctly fitted, sealed and in order?
• Is an original THOMAS filter fitted?
When the suction power gradually
declines:
• Is the container full?
• Are the filter pores blocked by fine dust or
soot? (remove the long-life wet and dry filter
for cleaning.)
• Is the paper filter bag full?
• Is the nozzle, extension pipe or suction pipe
blocked with dirt? (Extend the suction hose
when the appliance is running – extension
frees blockages.)
When the suction power declines
suddenly:
• Has the float valve switched the suction air
flow off? This can happen when the appliance
is placed on a steep gradient or has fallen
over. Switch off the appliance – the float valve
falls open - the appliance is ready for use.
When the motor does not run:
• Are the cable, plug and socket in order?
• Disconnect the plug before checking.
• Never open the motor yourself.
Customer service
Your specialist retailer will provide you with the
address or telephone number of the THOMAS
customer service specialist which is responsible for
your area.
Please provide the information on the type plate of
your appliance.
In order to preserve the safety of your
appliance, only allow repairs, especially
on electrical parts, to be carried out by a
qualified electrician. lf a fault occurs, you
should therefore resort to your specialist
retailer or directly to the customer
service.
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