Warranty and Service Information
THE FOODSAVER USER MANUAL
40
The following warranty policy
applies only to the original con-
sumer of this product and is not
transferable. Evidence of original
purchase is required for warranty
service (this could be the sales
receipt or packing slip, etc).
Elements of Warranty
Tilia, Inc. (“Tilia”) warrants, for one
year from the date of purchase, to
the original consumer, this product
to be free from defects in materials
and workmanship under intended
normal use subject only to the limi-
tations and exclusions set out below.
Warranty Limitation and Duration
This warranty to the original con-
sumer shall terminate and be of no
further effect 12 months after the
date of the original purchase. This
warranty is invalid if this product is:
a. Used for commercial or rental
purposes;
b. Damaged or carelessly or improp-
erly maintained, misused, abused,
or is not operated in accordance
with the operating instructions as
explained in the User Manual.
c. Serviced or repaired by persons
other than those authorized by
Tilia, Inc.
d. Modified, aligned, altered, or
tampered with.
e. Damaged due to natural disas-
ters including but not limited to
lightning or power surges.
f. Used in any conjunction with
equipment or parts or as part of
any System not manufactured
by Tilia.
Statement of Remedy
In the event the product does not
conform to this warranty at any
time while this warranty is in effect,
Tilia will repair or replace the
product (at Tilia’s option) and return
it to you without charge for parts,
services, or any other cost (except
shipping and handling) incurred by
Tilia or its representative in connec-
tion with the performance of this
warranty.
The limited warranty set
forth above is the sole and entire
warranty pertaining to the product
and is in lieu of and excludes all
other warranties of any nature
whatsoever, whether express,
implied, or arising by operation
THE FOODSAVER USER MANUAL
41
of law, including, but not limited
to any implied warranties of
merchantability or fitness for a
particular purpose. This warranty
does not cover or provide for the
reimbursement or payment of in-
cidental or consequential dam-
ages.
Some states do not allow this
exclusion or limitation of incidental
or consequential damages so the
above limitation or exclusion may
not apply to you.
Legal Remedies
This warranty gives you specific
legal rights. You may also have other
rights which vary from state to state.
This warranty is void outside North
America (the United States, its
possessions, Canada, and Mexico).
Procedure for Obtaining
Performance Warranty
Before you return your product for
warranty repair, call Tilia’s Consumer
Services Department listed below
for complete shipping instructions
and a Return Authorization (RA)
number. Any product returned for
warranty repair must be delivered
freight prepaid in either its original
packaging or packaging affording an
equal degree of protection.
ONE-YEAR LIMITED WARRANTY
IF YOU NEED SERVICE
If you have any questions concerning service of this product, please contact:
Evidence of original purchase is required, so
it is important to hold onto
your sales receipt or packing slip.
Tilia, Inc.
P.O. Box 194530
San Francisco, CA 94119-4530
www.foodsaver.com
cust_service@tilia.com
Toll-Free Consumer
Services Support
United States: 1.800.777.5452
Canada: 1.877.804.5383
