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TomTom GO PREMIUM
User Manual
18.2
2
Contents
Welcome to navigation with TomTom 8
Features 10
Your TomTom GO PREMIUM .......................................................................................................... 10
Video workshops .............................................................................................................................. 11
Get going 13
Installing in your car ......................................................................................................................... 13
Positioning your TomTom GO PREMIUM ....................................................................................... 13
Switching on and off ........................................................................................................................ 14
Safety Notice .................................................................................................................................... 14
Setting up.......................................................................................................................................... 14
GPS reception ................................................................................................................................... 14
Sending information to TomTom .................................................................................................... 15
Memory card slot ............................................................................................................................. 15
Device not starting ........................................................................................................................... 15
Charging your device ....................................................................................................................... 15
Caring for your TomTom GO PREMIUM ......................................................................................... 16
TomTom services 17
About TomTom services ................................................................................................................. 17
Connecting a smartphone 19
Why do I want to connect a smartphone to my device? ................................................................ 19
Connecting a smartphone ................................................................................................................ 19
Disconnecting a smartphone ........................................................................................................... 21
Reconnecting a smartphone ............................................................................................................ 21
Unable to get a connection .............................................................................................................. 21
Personal Area Networks ................................................................................................................... 22
Sending your location and ETA ....................................................................................................... 22
Wi-Fi connection 24
About Wi-Fi® .................................................................................................................................... 24
Connecting to Wi-Fi .......................................................................................................................... 24
Forgetting a Wi-Fi network ............................................................................................................... 25
About updates and new items ......................................................................................................... 25
Installing updates and new items .................................................................................................... 26
What's on the screen 28
The map view ................................................................................................................................... 28
The guidance view ........................................................................................................................... 30
3
The route bar .................................................................................................................................... 32
Distances and the route bar ........................................................................................................ 33
The quick menu ................................................................................................................................ 34
Navigation buttons ........................................................................................................................... 34
Quick access to settings ................................................................................................................... 37
Smaller buttons and symbols .......................................................................................................... 37
Volume control ................................................................................................................................. 39
Using gestures .................................................................................................................................. 39
Changing the text and button size ................................................................................................... 40
Reordering the Main Menu buttons ................................................................................................ 40
IFTTT 42
About IFTTT ...................................................................................................................................... 42
Using IFTTT ....................................................................................................................................... 42
TomTom MyDrive and TomTom Road Trips 44
About TomTom MyDrive ................................................................................................................. 44
Logging in to TomTom MyDrive ..................................................................................................... 44
Saving and restoring your personal navigation information ......................................................... 45
About TomTom Road Trips ............................................................................................................. 45
Traffic 47
About TomTom Traffic ..................................................................................................................... 47
About RDS-TMC ............................................................................................................................... 47
Looking at traffic on the map ........................................................................................................... 47
Looking at traffic on your route ....................................................................................................... 48
Traffic incidents ................................................................................................................................ 49
Approaching a traffic jam warning .................................................................................................. 50
Avoiding a traffic jam on your route ............................................................................................... 50
Selecting a faster route .................................................................................................................... 51
Advanced Lane Guidance ................................................................................................................ 52
Time-dependent speed limits .......................................................................................................... 52
Quick search 53
Choosing which search to use ......................................................................................................... 53
Using quick search ........................................................................................................................... 54
About search ............................................................................................................................... 54
Entering search terms ................................................................................................................. 54
Working with search results ....................................................................................................... 56
About postcodes ......................................................................................................................... 57
About mapcodes ......................................................................................................................... 58
List of POI type icons .................................................................................................................. 58
Planning a route using quick search ............................................................................................... 63
Using destination prediction ....................................................................................................... 63
Planning a route to an address ................................................................................................... 63
Planning a route to a city centre ................................................................................................. 66
Planning a route to a POI ............................................................................................................ 68
4
Planning a route to a POI using online search ........................................................................... 70
Planning a route using the map .................................................................................................. 72
Planning a route using My Places .............................................................................................. 74
Planning a route using coordinates ............................................................................................ 75
Planning a route using a mapcode ............................................................................................. 77
Planning a route in advance ....................................................................................................... 78
Finding a car park ........................................................................................................................ 79
Finding a petrol station ............................................................................................................... 81
Looking at trip statistics .............................................................................................................. 84
Step by step search 86
Choosing which search to use ......................................................................................................... 86
Using step by step search ................................................................................................................ 86
About search ............................................................................................................................... 86
Entering search terms ................................................................................................................. 87
Working with search results ....................................................................................................... 88
About postcodes ......................................................................................................................... 89
List of POI type icons .................................................................................................................. 90
Planning a route using step by step search .................................................................................... 93
Using destination prediction ....................................................................................................... 93
Planning a route to an address ................................................................................................... 94
Planning a route to a POI ............................................................................................................ 96
Planning a route to a city centre ................................................................................................. 97
Planning a route to a POI using online search ........................................................................... 99
Planning a route using the map ................................................................................................ 101
Planning a route using My Places ............................................................................................ 103
Planning a route using coordinates using step by step search .............................................. 105
Planning a route in advance ..................................................................................................... 106
Finding a car park ...................................................................................................................... 107
Finding a petrol station ............................................................................................................. 110
Looking at trip statistics ............................................................................................................ 113
Changing your route 114
The Current Route menu................................................................................................................ 114
Finding an alternative route ........................................................................................................... 116
Types of route ................................................................................................................................ 117
Avoiding features on a route ......................................................................................................... 117
Avoiding an incident or route feature using the route bar ........................................................... 118
Adding a stop to your route from the current route menu .......................................................... 119
Adding a stop to your route using the map .................................................................................. 119
Deleting a stop from your route .................................................................................................... 119
Skipping the next stop on your route............................................................................................ 119
Avoiding a blocked road ................................................................................................................ 119
Avoiding part of a route ................................................................................................................. 120
Reordering stops on a route .......................................................................................................... 121
My Routes 122
About My Routes ............................................................................................................................ 122
5
Last Mile Navigation ....................................................................................................................... 123
Find My Car ..................................................................................................................................... 124
Recorded Routes ............................................................................................................................ 126
About GPX and ITN files ................................................................................................................ 127
Saving a route................................................................................................................................. 128
Navigating using a saved route ..................................................................................................... 129
Navigating to a stop on a saved route .......................................................................................... 130
Adding a stop to a saved route using the map ............................................................................. 131
Recording a track ............................................................................................................................ 132
Navigating using a track ................................................................................................................. 132
Deleting a route or a track from My Routes .................................................................................. 133
Exporting tracks to a memory card ............................................................................................... 134
Importing routes and tracks from a memory card ....................................................................... 134
Voice control (Speak&Go) 136
About voice control ........................................................................................................................ 136
Starting voice control ..................................................................................................................... 136
Making your own wake-up phrase ................................................................................................ 137
The voice control screen ................................................................................................................ 137
Some tips for using voice control ................................................................................................. 138
What you can use voice control for............................................................................................... 138
Saying commands in different ways ............................................................................................. 139
Entering an address using voice control ....................................................................................... 139
Going to home using voice control ............................................................................................... 140
Going to a POI using voice control ................................................................................................ 141
Changing a setting using voice control ......................................................................................... 141
Talking to Siri or Google Now ....................................................................................................... 142
Map Share 143
About Map Share ........................................................................................................................... 143
Creating a map change report ....................................................................................................... 143
Creating a map change report from a marked location ............................................................... 144
Types of map change ..................................................................................................................... 145
Speed Cameras 147
About TomTom speed cameras .................................................................................................... 147
Crossing into another area or country .......................................................................................... 147
Speed camera warnings ................................................................................................................ 147
Changing the way you are warned ................................................................................................ 149
Reporting a new speed camera ..................................................................................................... 149
Confirm or remove a mobile speed camera ................................................................................. 150
Updating locations for cameras and hazards................................................................................ 150
Danger Zones 151
About danger zones and risk zones .............................................................................................. 151
Crossing into another area or country .......................................................................................... 151
Danger zone and risk zone warnings ............................................................................................ 152
6
Changing the way you are warned ................................................................................................ 152
Reporting a risk zone ...................................................................................................................... 152
Updating locations for danger zones and risk zones .................................................................... 153
My Places 154
About My Places............................................................................................................................. 154
Setting your home or work location .............................................................................................. 154
Changing your home location ....................................................................................................... 155
Adding a location from My Places ................................................................................................ 156
Add a location to My Places from the map ................................................................................... 156
Adding a location to My Places using search ............................................................................... 157
Adding a location to My Places by marking ................................................................................. 157
Deleting a recent destination from My Places .............................................................................. 158
Deleting a location from My Places ............................................................................................... 158
Using community POI lists ............................................................................................................. 158
Hands-free calling 160
About hands-free calling ................................................................................................................ 160
Volume control for hands-free calling ........................................................................................... 160
Accepting an incoming call ............................................................................................................ 160
Ending or rejecting an incoming call ............................................................................................. 161
Ignoring an incoming call............................................................................................................... 161
Making a hands-free call ................................................................................................................ 161
Making a hands-free call using your contact book ....................................................................... 162
Replying by SMS to a call .............................................................................................................. 162
Receiving an SMS or IM ................................................................................................................. 162
Switching off messages ................................................................................................................. 163
Talking to Siri or Google Now ....................................................................................................... 164
Sending your location and ETA ..................................................................................................... 164
Settings 166
Appearance ..................................................................................................................................... 166
Display ....................................................................................................................................... 166
Route Bar ................................................................................................................................... 167
Guidance view ........................................................................................................................... 168
Automatic Zoom........................................................................................................................ 168
Motorway exit previews ........................................................................................................... 169
Route Planning ............................................................................................................................... 169
Bluetooth ......................................................................................................................................... 170
Wi-Fi ................................................................................................................................................ 171
Updates and New Items ................................................................................................................. 172
Maps................................................................................................................................................ 172
Sounds and Warnings .................................................................................................................... 173
Voices .............................................................................................................................................. 174
Voice Control .................................................................................................................................. 175
MyDrive ........................................................................................................................................... 175
Language and Units........................................................................................................................ 176
System ............................................................................................................................................ 176
7
Help ................................................................................................................................................. 178
Getting Help 180
Help ................................................................................................................................................. 180
Product certification 181
Finding product certification information on your device ............................................................ 181
UsingTomTom MyDrive Connect 182
About TomTom MyDrive Connect ................................................................................................ 182
Setting up TomTom MyDrive Connect ......................................................................................... 182
Connecting to the internet using TomTom MyDrive Connect ..................................................... 182
TomTom account 184
Addendum 185
Copyright notices 191
8
Welcome to your TomTom GO PREMIUM, your ultimate driving companion!
We know you probably have more exciting things to do than read manuals so here are some quick
links to some important bits:
Your TomTom GO PREMIUM
Installing in your car
Connecting a smartphone
Connecting to a Wi-Fi network
What's on the screen
And here is a guide to which features you can use at which point in your journey:
Before your drive During your drive After your drive
TomTom MyDrive
TomTom Maps Last Mile Navigation
TomTom Road
Trips
Traffic alerts Recorded Routes
Updates using
Wi-Fi®
Speed camera warnings Trip Statistics
Find My Car
Hands-free calling IFTTT
IFTTT
Voice control (Speak&Go)
Smartphone messages
Siri voice recognition software and Google Now
Welcome to navigation with
TomTom
9
service
Send your location and ETA
IFTTT
We hope you enjoy discovering your next adventure using your new TomTom GO PREMIUM!
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select your
product model from the list or enter a search term.
10
Your TomTom GO PREMIUM
Here are some of the features of your TomTom GO PREMIUM and TomTom GO PREMIUM X and
shortcuts to more information.
Last Mile Navigation and Find My Car
If you park your car a short distance away from your final destination, you are now offered
navigation instructions in the TomTom MyDrive app so you can walk to your destination. Also on
the way back, you are offered navigation instructions so that you can find your car. Learn more:
Last Mile Navigation and Find My Car
IFTTT
TomTom has got together with IFTTT, a free platform that helps you do more with all your apps
and devices. Over 600 services work with IFTTT. IFTTT is pronounced like "GIFT" with no "G" and
there is an app of the same name. Learn more: About IFTTT
Sending location and ETA
If you are late or for example, stuck in a horrible traffic jam, wouldn't it be useful to let your family
or colleagues know about this? Sending location and ETA lets you do just that.
Note: Send location and ETA is only available for Android based smartphones.
Learn more: Sending your location and ETA
Recorded Routes
Have you ever regretted not planning or recording a route after driving for a day through beautiful
scenic areas and landscapes? Recorded Routes records your most recent trips in the background,
so you can save them on your device, and, if you like, share them with the rest of the world. Learn
more: Recorded Routes
Trip statistics
See how far, how long and how fast you've been driving on your current and previous trips. Also
you can see how much time you've saved by accepting faster routes when they are offered.
Learn more: Looking at trip statistics
Updates using Wi-Fi
Get the latest TomTom maps and software for your TomTom GO PREMIUM with a built-in Wi-Fi
connection. No computer needed. Learn more: About updates and new items
TomTom Services via smartphone
Activate live services like traffic by connecting to your smartphone using the TomTom MyDrive
app. Learn more: About TomTom services
Features
20
4. On your TomTom GO PREMIUM, open the Main Menu and select Settings.
5. Select Bluetooth.
6. Select Add Phone.
7. Follow the steps in the app and on your TomTom GO PREMIUM to pair your phone with your
TomTom GO PREMIUM.
Your phone's call history and frequent contacts are imported into your navigation device.
When your phone is connected and hands-free calling is enabled, you see this icon on the map or
guidance view:
You can easily change the phone features you want to use in Bluetooth
in the Settings menu.
Connecting your phone using only Bluetooth
If you connect using only Bluetooth, the smartphone messages feature will not be available.
1. Switch on Bluetooth on your phone, and make sure your phone is discoverable.
2. Switch on the Personal Area Network (PAN) on your phone.
3. On your device, open the Main Menu and select Settings.
4. Select Bluetooth.
5. Select Add Phone.
6. Select the question mark in the bottom right of the screen.
7. Select Don't want to use the app? Follow these instructions.
8. On your phone, go to Bluetooth settings. Wait for your TomTom device to appear in the list
shown on your phone. Tap it to pair.
9. On your device, select Pair to accept the pairing request from your phone. If you have an
iPhone device you must also accept the second pairing request.
10. Select Done.
Your phone's call history and frequent contacts are imported into your navigation device.
When your phone is connected and hands-free calling is enabled, you see this icon on the map or
guidance view:
21
Disconnecting a smartphone
You can disconnect your phone in the following ways:
Switch off Bluetooth on your phone.
Switch off or reset your TomTom GO PREMIUM.
Select Bluetooth in the Settings menu. Select your phone. Select Unpair to disconnect your
device from your phone.
Remove your device from the Bluetooth paired device list if you want to remove it perma-
nently.
Clearing the pairing history
To clear the pairing history on your device, go to Settings, then Bluetooth and delete the previous
Bluetooth pairings under Paired Device.
The pairing history on your phone can be cleared in the Bluetooth settings of Android/iOS.
Reconnecting a smartphone
Your TomTom GO PREMIUM will remember your phone and find it automatically when your
phone's Bluetooth is switched on and the phone is in range of your navigation device.
Tip: Open the MyDrive app to use the smartphone messages feature.
When your phone is connected and hands-free calling is enabled, you see this button on the map
or guidance view:
Your TomTom GO PREMIUM syncs your call history and phone contacts again.
If you lose connection to your phone you see a Bluetooth symbol on the map or guidance view.
Unable to get a connection
To check the connection status of your phone, do the following:
1. Select Bluetooth in the Settings menu.
The features that are currently connected are listed next to your phone.
2. If no features are shown, select the phone you want to connect to.
3. Make sure all the toggles are switched on, or select the option to find out more information
about how to connect.
If your TomTom GO PREMIUM cannot connect to your phone, or you have no internet connection,
also check the following:
Your phone is shown on your TomTom GO PREMIUM.
Your phone's Bluetooth is switched on.
Your data plan with your mobile services provider is active, and you can access the internet
on your phone.
30
Your home location. You can set your home location in My Places.
Your work location. You can set your work location in My Places.
A stop on your route.
A location saved in My Places.
A marked location.
When a search for POIs near destination is done and the results are shown on the
map, less important POIs are shown as black pins with white crosses.
Symbols to show your community POI loca-
tions.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
8. Traffic information. Select the traffic incident to display more information.
Note: Traffic information is only available if your TomTom GO PREMIUM has TomTom
Traffic.
9. Your route, if you have planned a route. Select the route to clear it, change the route type, add
a stop or save changes to your route.
10. Speed cameras or danger zones on your route. Select the speed camera or danger zone
symbol to display more information.
11. Select the phone button in the map or guidance view to activate your phone and make
hands-free calls.
12. Route bar. The route bar
is shown when you have planned a route.
The guidance view
The guidance view is used to guide you along the route to your destination. The guidance view is
shown when you start driving. You see your current location and details along your route,
including 3D buildings in some cities.
Note: 3D buildings in guidance view are not available on all devices.
The guidance view is normally in 3D. To show a 2D map with the map moving in your direction of
travel, change the 2D and 3D default settings.
31
Tip: When you have planned a route and the 3D guidance view is shown, select the switch view
button to change to the map view and use the interactive features.
When your TomTom GO PREMIUM starts after sleeping and you have a route planned, you are
shown the guidance view with your current location.
1. Switch view button. Select the switch view button to change between the map view and the
guidance view. When in guidance view, if you are driving, the small arrow rotates to indicate
your direction of travel relative to north, with north being up.
2. Zoom buttons. Select the zoom buttons to zoom in and out.
Tip: On some devices you can also pinch to zoom in and out.
3. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
The name of the next road on your route.
Lane guidance at some junctions.
Note: Select the instruction panel to see a list of turn-by-turn text instructions for your
planned route.
4. Route symbols. Symbols are used on your route to show your starting location, your stops,
and your destination.
5. Main Menu button. Select the button to show the Main Menu.
32
6. Speed panel. This panel shows the following information:
The speed limit at your location.
Your current speed. If you drive more than 5 km/h or 3 mph over the speed limit the speed
panel turns red. If you drive less than 5 km/h or 3 mph over the speed limit the speed pan-
el turns orange.
The name of the street you are driving on.
The speed camera or risk zone report button.
7. Current location. This symbol shows your current location. Select the symbol or the speed
panel to open the quick menu.
Note: If your TomTom GO PREMIUM cannot find your location the symbol appears grey.
Note: You cannot change the current location symbol.
8. Select the phone button in the map or guidance view to activate your phone and make
hands-free calls.
9. Route bar. The route bar
is shown when you have planned a route.
The route bar
The route bar is shown when you have planned a route. It has an arrival information panel at the
top, and a bar with symbols underneath.
Tip: You can also choose to see a wider route bar showing additional route information (not
available on all devices or apps).
Note: The distance ahead shown by the route bar depends on the overall length of your route.
The arrival information panel shows the following information:
Tip: If your destination is in a different time zone, you see a plus (+)
or a minus (-) sign and the time difference in hours and half hours in
the arrival information panel. The estimated time of arrival is the local
time at your destination.
The estimated time that you will arrive at your destination.
The length of time to drive to the destination from your current
location.
A parking button is shown near the destination flag when parking is
available near your destination.
If you have stops on your route, select this panel to change between
information about the next stop and your final destination.
You can choose the information you see on the arrival information
panel.
Traffic status - if your TomTom GO PREMIUM isn't receiving any traffic
information, a symbol showing traffic with a cross appears underneath
the arrival information panel.
The bar uses symbols to show the following information:
A faster route
, if there is traffic on your route.
The stops on your route.
Tip: To quickly remove a stop, select it in the route bar and use the
33
pop-up menu.
Petrol stations that are directly on your route.
TomTom Traffic incidents.
TomTom Speed Cameras and Danger Zones.
Rest stops directly on your route.
You can choose the information you see
on your route.
The symbols are in the order that they occur on your route. For traffic
incidents, the symbol for each incident alternates between showing the
type of incident and the delay in minutes. Select a symbol to see more
information about a stop, an incident or a speed camera. If a symbol is
shown on top of another symbol, selecting the symbols zooms in on
the route bar to show each symbol separately. You can then select a
symbol.
The total time delay due to traffic jams, weather, and other incidents on
your route, including information provided from historical road usage,
is shown above the symbols.
For a complete list of incident types, see Traffic incidents.
The bottom of the route bar represents your current location and shows
the distance to the next incident on your route. In addition, you can
choose to see the current time if you switch the setting on.
Note: To make the route bar more readable some incidents may not be shown. These incidents
will always be of minor importance and only cause short delays.
The route bar also shows status messages, for example Finding fastest route or Playing route
preview.
Distances and the route bar
The distance ahead shown on the route bar depends on the length of your route, or the distance
remaining on your route.
For remaining distances longer than 50 km (31 miles), only the next 50 km (31 miles) is shown.
The destination icon is not shown.
Tip: You can scroll the route bar to see your whole route (not available on iOS).
For remaining distances between 10 km (6 miles) and 50 km (31 miles), the complete distance
is shown. The destination icon is shown fixed at the top of the route bar.
For remaining distances of less than 10 km (6 miles) the complete distance is shown. The
destination icon moves down towards the chevron symbol as you get nearer to your destina-
tion.
The top half of the route bar shows twice the distance of the bottom half, as shown in the
following examples:
A remaining distance of 50 km on the route bar is split into 34 km (21 miles) at the top and 16
km (9 miles) at the bottom.
A remaining distance of 10 km on the route bar is split into 6.6 km (4 miles) at the top and 3.3
km (2 miles) at the bottom.
The route bar is constantly updated as you drive.
34
The quick menu
To open the quick menu, select the current location symbol or the speed panel in the guidance
view.
You can then do any of the following:
Mark a location
Report a new speed camera
Change a speed limit
Avoid a blocked road
See your current location or your latitude/longitude if not on a named road.
Navigation buttons
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following navigation buttons are available in the Main Menu screen, in addition to other
buttons and symbols:
Note: Not all features are supported on all devices.
Search / Drive To
Select this button to search for an address, a place or a Point of Interest,
then plan a route to that location.
Note: Search is used for Quick search. Drive To is used for Step by
step search.
Address
In the Drive To menu, select this button to search for an address then
plan a route to that location.
Point of Interest
In the Drive To menu, select this button to search for a point of interest,
then plan a route to that location.
Latitude Longitude
In the Drive To menu, select this button to search for a latitude-longitude
coordinate, then plan a route to that location.
35
Drive Home
Select this button to drive to your home location. If this button is not
included in your Main Menu, go to My Places to set up your home
location.
Drive to Work
Select this button to drive to your work location. If this button is not
included in your Main Menu, go to My Places to set up your work
location.
Recent Destination
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Current Route /
Current Track
Select this button to clear or change your planned route or track.
My Places
Select this button to show your saved places.
My Routes
Select this button to show your saved routes.
37
Select this button to open the Settings Menu.
Tip: To access settings and the status of your services quickly, select
the menu bar at the top of the main menu. In portrait mode, you can
also tap the icons down the right hand side.
Quick access to settings
To access settings quickly, select the menu bar at the top of the main menu.
Tip: When in portrait mode, you can also tap the icons down the right hand side.
The quick access screen opens.
You see the status of your services including Traffic, MyDrive, Bluetooth and Wi-Fi.
When you select a service, you see more info on your connection status or, if unconnected, how
to connect.
Select Settings to go to the full Settings menu.
Smaller buttons and symbols
On the map view or guidance view, select the Main Menu button to open the Main Menu.
The following buttons and symbols are available in the Main Menu screen, in addition to the
navigation buttons:
38
Select this button to open the Help Menu. The Help Menu contains help
about using your TomTom GO PREMIUM, together with other
information about your device, for example, map version, device serial
number and legal information.
Select this button to reorder the buttons in the Main Menu.
Select this button to return to the previous screen.
Select this button to return to the map view or guidance view.
This symbol shows the status of the Bluetooth connection to your phone.
This symbol shows the power level of the battery in your TomTom GO
PREMIUM.
This symbol shows that your TomTom GO PREMIUM is connected to
Traffic.
This symbol shows that your TomTom GO PREMIUM is not connected to
Traffic.
This symbol shows that your TomTom GO PREMIUM is connected to
TomTom MyDrive.
This symbol shows that your TomTom GO PREMIUM is not connected to
TomTom MyDrive.
This symbol shows that your device is connected to the internet using
Wi-Fi.
This symbol shows that your device is not connected to the internet
using Wi-Fi.
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
49
To get more information about an incident, select an incident in the route bar. The map opens
zoomed in on the incident and an information panel opens showing detailed information about the
traffic incident.
The information shown includes:
The cause of the traffic incident - for example accident, road works, lane closure, or weather.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Select the back button to go back to the guidance view.
Traffic incidents
The following traffic incident symbols are used in the map view and in the route bar to show the
cause of a traffic jam:
Traffic
Accident
Dangerous conditions
Roadworks
Lane closure
Road closure
Rain
Fog
Ice or snow
Wind
The symbol or number at the start of the incident shows the type of incident or the delay in
minutes, for example 4 minutes.
50
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed at
that location, with red being the slowest. The stripes on the traffic jam are also animated to show
the speed of the traffic, where appropriate.
Traffic speed is 0% to 20% of the allowed speed.
Traffic speed is 20% to 40% of the allowed speed.
Traffic speed is 40% to 100% of the allowed speed.
Traffic speed is normal.
Road closed, no traffic.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
A warning symbol is shown in the route bar.
The route bar zooms in to the start of the traffic jam.
Your distance to the start of the traffic jam is shown in the route bar.
The colour of the road on the route bar changes to orange or red,
depending on the severity of the traffic jam.
The background colour of the route bar background changes to red if
you are driving too fast towards the traffic jam.
You hear a warning sound.
To change the way you are warned
, select Sounds & Warnings in the Settings menu.
Avoiding a traffic jam on your route
You can avoid a traffic jam that is on your route.
Note: Sometimes the quickest route is still the route that has the traffic jam.
Note: It may not be possible to find an alternative route around the traffic jam if none exists.
Avoiding a traffic jam using the route bar
1. In the route bar, select the symbol for the traffic jam you want to avoid.
The traffic jam is shown on the map.
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2. Select the pop-up menu button.
3. Select Avoid in the pop-up menu.
A new route is found that avoids the traffic jam.
Avoiding a traffic jam using the map
1. On the map view, zoom in and select the traffic jam that is on your route.
The traffic jam with an information panel is shown on the map.
2. Select the pop-up menu button.
3. Select Avoid.
A new route is found that avoids the traffic jam.
Selecting a faster route
When a faster route is found, you are asked if you want to take the faster route.
Tip: To be asked to select a route, select Ask me so I can choose in the Route Planning menu in
Settings.
If you've not already selected the faster route, as you approach the faster route it is shown on the
guidance view in green. A decision symbol is shown in the route bar.
To select the faster route, take the green route shown. Your device automatically displays your
new route.
To ignore the faster route, just continue following your current route.
To get more information about the faster route, select the decision symbol in the route bar. The
map opens zoomed in on the location where you have to take the new route.
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Parking garage
Car wash
Car dealer
Vehicle inspection centre
Rental car facility
Electrical car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping centre
Beauty services
Tourist information office
Shop
Education
College or university
School
Library
Convention centre
Leisure
Casino
Winery
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