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TomTom VIO
User Manual
2
Contents
Welcome to navigation with TomTom 5
Get going 6
Starting your TomTom VIO ....................................................................................... 6
Connecting and pairing your VIO device ....................................................................... 7
Reconnecting your VIO device ................................................................................... 7
Connecting your VIO device to a different phone............................................................ 7
Language ............................................................................................................ 8
Sending information to TomTom ................................................................................ 8
About TomTom services .......................................................................................... 8
Updating your VIO ................................................................................................. 8
Downloading a map ................................................................................................ 8
Location services................................................................................................... 9
Mounting your VIO device ........................................................................................ 9
Charging your device ............................................................................................ 10
Closing or running in the background ........................................................................ 10
Resetting your VIO device ...................................................................................... 10
Getting help ...................................................................................................... 10
Using a headset .................................................................................................. 10
Incoming calls .................................................................................................... 11
What's on the screen 12
The VIO app map view .......................................................................................... 12
The VIO device screen .......................................................................................... 14
The app main menu ............................................................................................. 15
My TomTom VIO .................................................................................................. 16
The quick menu .................................................................................................. 17
Volume control ................................................................................................... 17
Traffic 18
About TomTom Traffic .......................................................................................... 18
Looking at traffic on the map ................................................................................. 18
Looking at traffic on your route ............................................................................... 19
Traffic incidents ................................................................................................. 20
Advanced Lane Guidance ....................................................................................... 21
Approaching a traffic jam warning ........................................................................... 21
Using Quick Search 22
About search ...................................................................................................... 22
Entering search terms ........................................................................................... 22
Working with search results ................................................................................... 24
About postcodes ................................................................................................. 25
About mapcodes ................................................................................................. 26
List of POI type icons ............................................................................................ 26
Planning a route 30
Planning a route to an address, a POI or a contact using search ........................................ 30
Planning a route to a city centre ............................................................................. 31
3
Planning a route using the map ............................................................................... 32
Planning a route using My Places ............................................................................. 33
Selecting a saved location on your VIO device ............................................................. 34
Planning a route to a MyPlaces contact ..................................................................... 35
Planning a route from your contacts app .................................................................... 35
Planning a route using coordinates ........................................................................... 36
Planning a route using a mapcode ............................................................................ 37
Finding an alternative route ................................................................................... 37
Planning a route in advance ................................................................................... 38
Finding a petrol station ......................................................................................... 38
Changing your route 41
The Current Route menu ....................................................................................... 41
Avoiding a blocked road ........................................................................................ 42
Types of route .................................................................................................... 43
Avoiding route features ......................................................................................... 43
Adding a stop to your route from the current route menu ............................................... 43
Adding a stop to your route using the map ................................................................. 44
Skipping the next stop on your route ........................................................................ 44
Deleting a stop from your route ............................................................................... 44
Reordering stops on a route ................................................................................... 44
My Routes 45
About My Routes ................................................................................................. 45
Saving a route .................................................................................................... 45
Navigating using a saved route ................................................................................ 46
Adding a stop to a saved route using the map .............................................................. 47
Deleting a route from My Routes .............................................................................. 47
My Places 48
About My Places .................................................................................................. 48
Setting your home or work location .......................................................................... 48
Changing your home or work location ....................................................................... 49
Your contacts in My Places ..................................................................................... 49
Adding a location from My Places ............................................................................. 50
Add a location to My Places from the map .................................................................. 50
Adding a location to My Places using search ................................................................ 50
Adding a location to My Places by marking ................................................................. 50
Deleting a recent destination from My Places .............................................................. 51
Deleting a location from My Places ........................................................................... 51
Speed Cameras 52
About speed cameras ........................................................................................... 52
Speed camera warnings ......................................................................................... 52
Speed camera types ............................................................................................. 53
Changing the way you are warned ............................................................................ 54
Updating locations for cameras and hazards ............................................................... 54
Danger Zones 55
About danger zones and risk zones ........................................................................... 55
Danger zone and risk zone warnings ......................................................................... 55
Danger zone and risk zone types .............................................................................. 56
4
Changing the way you are warned ............................................................................ 56
Updating locations for danger zones and risk zones ....................................................... 57
Settings 58
Appearance ....................................................................................................... 58
Voices .............................................................................................................. 58
Maps ................................................................................................................ 59
Route Planning ................................................................................................... 60
Sounds and Warnings ............................................................................................ 61
Phone Calls ........................................................................................................ 61
Units ................................................................................................................ 62
TomTom Account ................................................................................................ 62
System ............................................................................................................. 62
Getting Help 63
Support ............................................................................................................ 63
Addendum 64
Copyright notices 69
5
This User Manual explains all you need to know about your new TomTom VIO. This User manual is
applicable for both the iPhone and Android VIO apps, but please be aware that some features may
not be available in your app version.
Your VIO is a device that you mount on your scooter, and an app for your smartphone. You can only
use the device and app together - they won't work separately. You use the app to plan a route, and
the route is shown on the device. Live route and traffic information is streamed from your app to
the device installed on your scooter. You see route instructions on the device, and you hear
turn-by-turn directions through your Bluetooth headset. We recommend using a Bluetooth headset
because wearing headphones while riding or driving is not allowed in all countries.
You can easily find new places and speed up your daily commute. Know who’s calling with your
phone stored in your pocket and personalise your device in any style you want.
The Get going chapter is a great place to start. You'll learn all about installing your device, and
setting up your app, and you'll see a quick introduction to TomTom services. To help you avoid
traffic delays and get to your destination quicker, you can use TomTom services even on the routes
you ride every day.
For information about what you see in the app and on the device, go to What's on the screen.
To plan your first route, go to Planning a route.
Tip: There are also frequently asked questions (FAQs) at tomtom.com/support. Select the app
name from the list or enter a search term.
We hope you enjoy reading about and, most importantly, using your new VIO!
Welcome to navigation with TomTom
6
Starting your TomTom VIO
Installing the VIO app
Go to tomtom.com/vioapp on your smartphone and follow the instructions to install the app.
Starting the VIO app
VIO
Tap this button on your smartphone to start the VIO app.
Starting the VIO app for the first time
When you start the VIO app for the first time, you see the following screens:
Make Connection - Connect your phone to your VIO device.
Switch Bluetooth on - You must have Bluetooth on to use your VIO device.
Terms & Conditions - You must agree to the terms and conditions before you can use the app.
Your Information - You are asked if you want to send your information to TomTom. If you
choose not to send your information, you can still plan routes but you cannot use TomTom
services. Select Yes to send your information.
Download a Map - You are asked which map you want to install. Select the map you want to
use. You can download other maps at any time.
Important: A map is a large file that can take a long time to download. To prevent high data
charges we advise you to download a map using a Wi-Fi connection. You must download at
least one map before you can use VIO.
Choose Map Colour and Choose Route Colour - Choose the colours that suit your style or
vehicle colour. You can always change the colours later in the Settings menu.
TomTom Account - Log in to your existing TomTom account or create a new account.
Motorways - Choose whether you want to use motorways in your planned routes.
Phone Calls - Your VIO can show you who is calling you. You only see this screen on the VIO app
for iPhone because you must setup a second Bluetooth connection. This step is not required for
Android phones.
The map view.
Switching on the VIO device
Press the button on the back of the VIO device. If your device doesn't start, charge your device.
The VIO app has been started before
If you have already setup your VIO, start the app then switch on the device. The connection
automatically starts. Don't forget to switch on Bluetooth on your phone. If you also switch on
location services, this will speed up locating your position the first time.
Get going
7
Switching off the VIO device
Press the button quickly to switch off your device for a short time. Press for 3 seconds to put your
device to sleep when you are not using it for a longer time.
Connecting and pairing your VIO device
Before you can use your VIO device and app, you must first connect your device to your phone using
Bluetooth.
To connect your device, do the following:
1. Open the VIO app.
2. Switch on your VIO device.
3. Follow the on-screen instructions to connect and pair your device.
Reconnecting your VIO device
You only have to connect and pair your VIO device to your phone the first time you use it. Next time
you switch on your device, it will automatically connect to your phone.
If your device does not automatically connect, do the following:
1. On your phone, make sure Bluetooth is switched on.
2. Switch on your VIO device.
The scooter appears on the device screen.
Note: If you see a phone symbol on your device, switch your device off then on again. If
you continue to see a phone symbol, you must factory reset your VIO device.
3. Start your VIO app.
4. Tap the VIO device button to open the My TomTom VIO screen.
5. Tap Try to pair again.
Your device should pair with your phone. If your device does not pair, continue with the follow-
ing steps.
6. Select TomTom VIO from the list of devices.
7. Tap the tick on the device screen and Pair on the app.
Your VIO device connects to your phone.
Connecting your VIO device to a different phone
To use your VIO device on a different phone, do the following:
1. Switch off Bluetooth on the phone that is connected to your VIO device.
The phone symbol appears on the device screen.
2. Wait 60 seconds for your VIO device to enter pairing mode.
3. On your second phone, make sure Bluetooth is switched on.
4. Follow the on-screen instructions to connect and pair your device.
8
Language
The language used for buttons and menus in the VIO is the same as the language you selected in
your phone settings. If the selected language isn't supported by the VIO then English is used.
If you change the phone language, the voice used for spoken directions and other route instructions
in the VIO might not be compatible with the new language. You will be asked to download a
compatible voice.
Important: A voice can be a large file that can take a long time to download. To prevent high data
charges we advise you to download a voice using a Wi-Fi connection.
Sending information to TomTom
When you first start the app or you have reset the app, you are asked for permission to send your
location to TomTom and to send information about how you use the app. We use your location to
provide TomTom services near you and along your route, and to keep your map up-to-date. We
learn how you use the app so we can continually improve.
You can read more about how we use your information by selecting More information in the Send
information settings screen.
You can choose which information you share in the Send information settings screen.
Note: If you choose not to send location information to us, you will no longer receive our
services. This is because services need to send the location of your device to TomTom in order to
receive the traffic information related to where you are.
Additional information
If you think that your information is not being used for the purpose for which you have provided it
to TomTom, contact us at tomtom.com/support.
You can find current and more detailed information at tomtom.com/privacy.
About TomTom services
TomTom services give you real-time information about traffic and speed cameras or danger zones
on your route. To help you avoid traffic delays and get to your destination quicker, you can use
TomTom services even on the routes you drive every day.
When your phone is connected to the Internet, your VIO is always connected to TomTom services -
you don't have to do anything to activate TomTom services.
Note: Some TomTom services might not be available in your current location.
Important: To use TomTom services you need a continuous data connection. Your mobile operator
may charge you for using a wireless data connection.
Updating your VIO
You can let your VIO app be updated automatically, or you can manually check for an update by
going to the app store.
Remember to download the latest version of this manual from tomtom.com/downloads.
Downloading a map
When you start the VIO you have to download a map. Choose a map from the list of maps shown for
your current location. You can select All Maps to see a list of all the maps that are available.
9
Select a map, then select Download to download the map. The map is stored on your phone in the
internal or the external memory, depending on which place has the most space available. The
location that your map is stored cannot be changed. We recommend storing the map on the internal
memory.
Tip: Some maps are very large. If you don't have much space on your device, choose a map that
covers only the area you need.
Important: A map is a large file that can take a long time to download. To prevent high data
charges we advise you to download a map using a Wi-Fi connection. Once downloading has started,
you must download the complete map before you can use the VIO.
You can pause a map download at any time. If connection to Wi-Fi is lost, the download automati-
cally pauses to prevent high data charges. You must keep the VIO open while paused or you will lose
the part of the map you have already downloaded. You can use other apps while paused.
If connection to Wi-Fi is lost, you can choose to continue downloading using your mobile network
connection.
When the download is complete, select OK to start the VIO.
Map updates
If a map update is available, the Map Update screen is shown when you start the VIO. The following
options are shown:
Select Update to download the update.
Select Not Now to be informed about the current map update when you next start the app.
Select Skip Update to continue using the old map. You can choose to download the next map
release when it is available.
Location services
Your VIO first uses locations services on your phone to quickly find your location, then uses your VIO
device to find and track your location. If location services on your phone are off then only your VIO
device is used to find your location and it may need about 30 seconds to show your current location
on the map.
To ensure good satellite reception, use your VIO device outdoors and keep it upright. Large objects
such as tall buildings can sometimes interfere with reception.
In areas where location services will not operate normally, such as tunnels, your location may not
be accurate.
Important: Your VIO cannot give you route instructions until it has received location data.
If your device has no GPS reception, the app uses positioning information from Wi-Fi networks or
mobile phone towers. This information is used for route planning and to determine your approxi-
mate location.
Mounting your VIO device
Follow the instructions in the VIO Quick Start Guide to mount your VIO device on your scooter.
Tip: You can download the VIO Quick Start Guide from tomtom.com/downloads.
Be careful where you install your device. The device shouldn't block or interfere with any of the
following:
Your view of the road.
The controls of your scooter.
Your view in your scooter's rear-view mirrors.
10
You should be able to reach the device easily without leaning or stretching.
Important: Make sure your device is installed correctly before you start riding.
Charging your device
The battery in your VIO device charges when you connect it to any USB socket, for example a
computer or USB charger. When connected to a power supply, you can see the battery level when
you turn on the device and when you connect and disconnect the USB cable.
Note: Use ONLY the USB cable supplied with your VIO device. Other USB cables may not work.
A low battery symbol is shown on the VIO device when the battery level is low.
On the VIO app, the battery level of your VIO device is shown on the My TomTom VIO screen.
Closing or running in the background
The VIO app continues to run even when it is in the background.
If the app is running in the background and you are riding on a planned route, you continue to see
route instructions on your VIO device. If you are using a headset, you will continue to hear
instructions.
On Android devices, close the VIO app yourself by returning to the map view or guidance view then
pressing your phone's back button. Select Close to close the app.
On iOS devices, press the home button to push the app to the background.
The app will also close automatically 15 minutes after you switch off the VIO device.
If the app is paused in the background for a long time your phone eventually closes the app.
Resetting your VIO device
To reset your VIO device, switch it off then press and hold the On/Off button for more than 20
seconds until the screen says "Resetting".
You will have to pair your device with your phone again after the reset.
Getting help
Select Support in the Main Menu to see different ways you can get help.
For warranty and privacy information, go to tomtom.com/legal.
Using a headset
Use a Bluetooth headset specifically made for a helmet to hear spoken instructions and hear
warning sounds. Any headset that is compatible with your phone can be used. You can also use your
headset for hands-free calling. This makes riding with your VIO as safe as possible.
11
Incoming calls
Your VIO device can show you when someone is calling you on your phone. If your contact has an
image in your contacts list then you see the image on the device screen too.
You can talk to the caller using your Bluetooth headset, if your headset supports hands-free calling.
Note: You cannot call a contact from your VIO.
You can switch call notification on and off in Phone Calls in the Settings menu.
12
The VIO app map view
Note: Some features may not be available in your VIO app version.
In the VIO app, the map shows your current location and many other locations such as your My
Places locations and your contacts.
Your location and your saved places are also shown on the VIO device. Your contacts are not shown.
Your current location is shown as soon as your GPS location is found.
You can use the app's map view in the same way as you might look at a traditional paper map. You
can move around the map and zoom in and out using gestures.
Important: Everything on the map is interactive including the route and the map symbols - try
selecting something and see what it does!
Tip: To open a pop-up menu for an item on the map, for example a route or a POI, select the
item to open the menu. To select a location on the map, select and hold the location until the
pop-up menu opens.
If you have not planned a route the map is zoomed out to show the area around your location.
What's on the screen
13
If you have planned a route, your complete route is shown on the map. You can add stops to your
route directly from the map. When you start to drive, guidance is shown on your VIO device.
1. Speed cameras/Danger zones on your route. Select a speed camera or danger zone to display
information about that camera.
2. Main Menu button. Select the button to open the Main Menu.
3. The search bar. Tap here to start searching for a destination.
4. Map symbols. Symbols are used on the map to show your destination and your saved places:
Your destination.
Your home location. You can set your home location in My Places.
A stop on your route.
A location saved in My Places.
14
A contact from your contacts app. Select Show contacts on map in Appearance in
the Settings Menu to see your contacts on the map.
Note: To show a contact on the map, the contact must have a full address.
Select a map symbol to open the pop-up menu, then select the menu button to see a list of
actions you can take.
5. VIO device button. Tap the button to open the My TomTom VIO screen.
6. Route bar. The route bar is shown when you have planned a route, and it shows the following
information:
Your estimated time of arrival.
The remaining distance to your destination, or the time left to your destination. You can
also choose to switch automatically between distance and time.
The total delay on your route due to traffic incidents.
7. Current location. This symbol shows your current location. Select it to mark your current
location or to avoid a blocked road.
When you are driving, the symbol rotates to show you your current driving direction, with north
being up.
8. Back button. This button returns the map to an overview of your whole route or, if no route is
planned, moves the map to put your current location at the centre.
9. Traffic information. Select the traffic incident to display information about the traffic delay.
10. Selected location. Zoom in, then press and hold to select a location on the map. Select the
pop-up menu button to show options for the location, or select Ride to plan a route to the
location.
11. Your route, if you have planned a route. Select the route to manage your route or to clear it.
The VIO device screen
The VIO device is installed on your scooter and you use it to guide you along the route to your
destination. The device shows the route you planned on the VIO app, zoomed in to clearly show the
details of the next part of your route.
Your saved locations and recent destinations are also shown in your VIO device. You can easily plan
a route to a saved location or recent destination directly from your device - your phone can stay in
your pocket. Your contacts are not shown.
15
Note: You can't plan a route to a new location on your device. Use the VIO app to plan new
routes.
1. Map. When in map view, you can tap the map to zoom in and out.
The same map symbols are shown on the device as on the app map.
2. Arrival panel. Tap the panel to show the device menu. When you have planned a route your
arrival time is shown here.
3. Your route, if you have planned a route.
4. Instruction panel. This panel shows the following information:
The direction of your next turn.
The distance to your next turn.
Tap the panel to change between the following map views:
Guidance view - The map turns so that your direction you are travelling is always at the top.
In this view, the zoo level is automatically adjusted based on the distance to the next turn.
Map view - North always at the top so the current location symbols turns. In this view, you
can tap the map to switch between three zoom levels.
5. Current location. This symbol shows your current location.
The app main menu
The main menu button in the VIO app opens the main menu. Tap the search bar to open search.
The following buttons are available in the Main Menu screen:
Current Route
Select this button to clear or change your planned route.
16
My Places
Select this button to show your saved places.
Recents
Select this button to open the list of your recent destinations. Select a
recent destination to plan a route to that destination.
Your recent destinations are also shown in your VIO device. You can easily
plan a route to a recent destination directly from your device - your phone
can stay in your pocket.
My Routes
Select this button to show your saved routes.
Note: This feature is only available in the VIO app for Android.
Support
Select this button to open the Support screen.
Settings
Select this button to open the Settings Menu.
My TomTom VIO
You can connect to your VIO device and set brightness and sound levels from the app. Select the
following button on the app to open the My TomTom VIO screen:
This button also shows the status of your VIO: connected, not connected or update required.
The following features are available on the screen when your VIO device is connected:
Battery level
The battery level indicator shows the battery level in your VIO device.
Brightness level
Note: This feature is only available in the VIO app for Android.
Slide the brightness control to change the brightness of the device screen.
Voice instructions
This button shows that you will hear voice instructions. Select the button
to switch off voice instructions. You will no longer hear spoken route
instructions but you will still hear information such as traffic information
and warning sounds.
Tip: You can select the types of instructions you want to hear. Select
Voices in the Settings Menu and select the instructions you want to
hear.
17
This button shows that you will not hear voice instructions. Select this
button to switch on voice instructions.
Day and night colours
This button shows that the app and device are using day colours. Select
the button to display the map in darker colours.
When driving at night or when driving through a dark tunnel, it is easier to
view the screen and less distracting for the driver if the colours are
darker.
Tip: Your app and device automatically switch between day and night
colours depending on the time of day. To switch off this feature, select
Appearance, then Display in the Settings menu and switch off Switch to
night colours when dark.
This button shows that the app and device are using night colours. Select
the button to display the map in brighter colours.
Not connected
When your VIO device is not connected you see a message that says to make sure your device is in
range and switched on. If your device does not connect automatically, tap try to pair again. If your
device still does not connect, you must reconnect your device.
The quick menu
Note: This feature is only available in the VIO app for Android.
To open the quick menu, select the current location symbol.
You can then do any of the following:
Mark a location
Avoid a blocked road
Volume control
The app volume is controlled by the phone volume. Adjust the phone volume so you can clearly hear
the route instructions.
18
About TomTom Traffic
TomTom Traffic is a TomTom service providing real-time traffic information.
In combination with IQ Routes, TomTom Traffic helps you plan the optimum route to your
destination taking into account the current local traffic conditions and the weather.
Your TomTom VIO regularly receives information about the changing traffic conditions. If traffic
jams, heavy rain, snow or other incidents are found on your current route, your VIO will offer to
replan your route to try and avoid any delays.
If there is a traffic incident on your planned route, your VIO checks to see if a faster route is
available. An alternative route is shown on the map, and the time you save is shown at the top of
the device map. To accept the alternative route, just steer towards the quicker route and your VIO
will select it.
To get TomTom services on your VIO, your phone must have a mobile data connection.
Important: If you are outside of the area covered by your mobile data plan, you may be liable for
extra roaming charges while using TomTom services.
Note: Some TomTom services might not be available in your current location.
Looking at traffic on the map
Traffic incidents are shown on the VIO app map and on the device map. If several traffic incidents
overlap the highest priority incident is shown, for example a road closure is higher priority than
road works or a closed lane.
Traffic
19
Tip: Select an incident on the app map to see more detailed information.
1. Traffic incident on your route. The length of the coloured tube shows the length of the incident.
2. Traffic incident symbol showing the delay time in minutes.
The colour of the incident indicates the speed of traffic relative to the maximum allowed speed
at that location, with red being the slowest. The stripes on the traffic jam are also animated to
show the speed of the traffic, where appropriate.
For a complete list of incident types, see Traffic incidents.
Tip: You see weather symbols on the map if there is bad weather such as heavy rain or snow.
3. The traffic delay in minutes on your planned route.
4. The alternative route to avoid the incident. Ride towards the alternative route to select it. VIO
automatically calculates and shows your new route.
Note: It may not be possible to find an alternative route around the incident if none exists.
5. Traffic incident on your route. The length of the coloured tube shows the length of the incident.
6. When the indicator is red, this is the time delay on your route. When the indicator is green, this
is the time you will save if you take the alternative route.
Looking at traffic on your route
Information about traffic incidents on your route is shown on the VIO app map.
To get more information about an incident, select an incident in the app map. The map opens
zoomed in on the incident and a pop-up opens showing detailed information about the traffic
incident.
20
Note: You cannot select an incident on the device map.
The information shown includes:
The type of traffic incident - general, accident, road works, lane closure or weather such as
heavy rain or snow.
The severity of the incident - slow traffic, queuing traffic or stationary traffic.
The delay time.
The length of the incident.
For a complete list of incident types, see Traffic incidents.
Tap the map or the back button to close the information panel.
Traffic incidents
Traffic incidents and warnings are shown on the VIO app map and on the device. The expected
delay time in minutes is shown in the symbol. If the reason for the jam is known, for example road
works or an accident, then this is also shown in the symbol.
The length the coloured tube along the road on the map shows the length of the incident. The
colour of the incident indicates the speed of traffic relative to the maximum allowed speed at that
location, with red being the slowest. The stripes on the traffic jam are also animated to show the
speed of the traffic, where appropriate (Android only).
Traffic incident symbols:
Stationary traffic
Queuing traffic
Slow traffic
Unknown accident
Unknown incident
Roadworks
21
Lane closure
Road closure
Advanced Lane Guidance
Note: Lane guidance is not available for all junctions or in all countries.
Advanced Lane Guidance helps you prepare for motorway exits and junctions by showing the correct
driving lane for your planned route.
As you approach an exit or junction, the lane you need is shown on the VIO device.
Tip: To close the lane image, tap the device screen.
Approaching a traffic jam warning
A warning is given as you approach a traffic jam. You are warned in several ways:
The VIO device screen shows the traffic jam warning symbol.
You hear a warning sound.
To change the way you are warned, select Sounds & Warnings in the Settings menu.
22
About search
You use search to find a wide range of places and then navigate to them. You can search for the
following:
A specific address, for example, 123 Oxford Street, London.
A partial address, for example, Oxford st Lon.
A type of place, for example, petrol station or restaurant.
A place by name, for example, Starbucks.
A postcode, for example, W1D 1LL for Oxford Street, London.
A city to navigate to a city centre, for example, London.
A POI (Point of Interest) near your current location, for example, restaurant near me.
A contact in your smartphone contacts app.
A mapcode, for example, WH6SL.TR10
Latitude and longitude coordinates, for example,
N 51°30′31″ W 0°08′34″.
Tip: To search for a specific street in the United Kingdom or the Netherlands, type in a postcode,
then leave a space and then type in the house number. For example, 1017CT 35. For other
countries, postcodes are area-based and will give you a list of matching cities, towns and streets
in your search results.
Entering search terms
Tap the search bar at the top of the VIO app to start searching for addresses, POIs or contacts.
The search screen opens showing the device keyboard and the following buttons:
Using Quick Search
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Tip: Hide the phone keyboard to show the whole search screen.
1. Back button
Select this button to go back to the previous screen.
2. Search input box
Enter your search term here. As you type, matching addresses, POIs and contacts are found.
3. Search results list
Select Addresses, Points of Interest or Contacts to show the results column, or swipe left or
right.
4. Type of search button
By default, the whole of the current map is searched. Once you have used search, the last
search type you selected is used. Select this button to change the type of search to any of the
following:
Whole map
Select this option to search the whole of your current map with no
limit to the search radius. Your current location is the centre of the
search. The results are ranked by exact match.
Near me
Select this option to search with your current GPS location as the
search centre. The results are ranked by distance.
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In town or city
Select this option to use a town or city as the centre for your search.
You need to enter the town or city name using the keyboard. When
you have selected the town or city from the results list, you can
search for an address or POI in that city.
Along route
When a route has been planned, you can select this option to search
along your route for a specific type of location, for example, petrol
stations. When prompted, enter the type of location and then select it
in the right-hand column to carry out the search.
Near destination
When a route has been planned, you can select this option to use your
destination as the centre for your search.
Latitude Longitude
Select this option to enter a pair of latitude longitude coordinates.
5. Map button
Select this button to return to the app map.
6. List/map button
Select this button to switch between showing the results in a list or showing the results on the
app map.
7. Show/hide keyboard button
Select this button to show the keyboard. Hide the keyboard using your phone's hide keyboard
function.
Tip: To cancel a search, select the map button or the back button.
Working with search results
Your search results are shown in the columns Addresses, Points of Interest and Contacts. Select a
column or swipe left or right to show the column.
Address and city matches are shown in the Addresses column, and POIs, types of POIs and Places
are shown in the Points of Interest column. The Contacts column shows contacts that are in your
phone's Contacts app.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
Select an address from the list of search results. You can choose to show it on the map, add a
crossroad or plan a route to that chosen location. To get an exact address you can add the house
number.
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If you show the result on the map, you can use the pop-up menu to add the location to My Places.
Note: The best search results are shown on the map. When you zoom in, the lower ranked search
results are gradually shown.
About postcodes
When searching using a postcode, your results depend on the type of postcode used in the country
that you are searching in.
The following types of postcodes are used:
Postcodes that navigate you to a street or part of a street.
Postcodes that navigate you to an area comprising, for example, a single town, several villages
in a rural area or a district in a large city.
Postcodes for streets
Countries such as the Netherlands and the United Kingdom use this type of postcode. When you
search using this type of postcode, enter the postcode, then leave a space and then optionally enter
the house number. For example, "1017CT 35". Your device then plans a route to a specific house or
building on a specific street.
Postcodes for areas
Countries such as Germany, France and Belgium use this type of postcode. If you search using a
postcode for an area, your results include all the streets in a city district, the whole town, or the
villages within that postcode.
You may get results from multiple countries if you enter a postcode for an area.
Note: If you search using a postcode for an area, you will not get a specific address in your
results.
This type of postcode is still very useful in reducing the number of search results. For example, a
search for Neustadt in Germany returns a long list of possible results. Adding a space followed by
the postcode for an area narrows the results down to the Neustadt that you are looking for.
As another example, if you want to search in a city, enter a postcode for an area and select the city
centre you are searching for from the results.
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About mapcodes
In countries where roads and houses have no names or addresses, you can use a mapcode instead. A
mapcode represents a location.
Every location on Earth, including those in the sea like islands and oil rigs, can be represented by a
mapcode. Mapcodes are short, and easy to recognise, remember and communicate. They are
precise to a few metres, which is good enough for every-day use.
Go to mapcode.com for instructions on how to find the mapcode for a location.
Mapcodes are more precise and more flexible than the address on a business card. You can choose a
location that you want to associate with your address, for example, the main entrance or the
entrance to a car park.
List of POI type icons
Legal and financial services
Court house
Cash dispenser
Legal - Solicitors
Financial institution
Legal - other services
Food services
Convenience store
Fast food restaurant
Restaurant
Chinese restaurant
Accommodation
Hotel or motel
Luxury hotel
Camping ground
Economy chain hotel
Emergency services
Hospital or polyclinic
Dentist
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Police station
Veterinarian
Doctor
Fire station
Car-related services
Outside parking
Petrol station
Parking garage
Car wash
Car dealer
Vehicle inspection centre
Rental car facility
Electrical car charging
point(s)
Rental car parking
Car repair facility
Other services
Embassy
Pet services
Government office
Telecommunication
Company
Community service
Post office
Pharmacy
Shopping centre
Beauty services
Tourist information office
Shop
Education
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College or university
School
Library
Convention centre
Leisure
Casino
Winery
Theatre
Tourist attraction
Cinema
Zoo
Concert hall
Amusement park
Museum
Exhibition centre
Opera
Cultural centre
Nightlife
Leisure centre
Children's Farm
Sport
Playing field
Swimming pool
Mountain peak
Water sports
Beach
Tennis court
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Park or recreation area
Ice skating rink
Yacht basin or marina
Sports centre
Stadium
Golf course
Religion
Church
Place of worship
Travel
Railway station
Mountain pass
Airport
Scenic or panoramic view
Ferry terminal
Postcode
Note: Not used in all
countries.
Border crossing
Residential area
Bus station
City centre
Toll gate
Electrical car charging
stations
Rest area
Truck stop
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Planning a route to an address, a POI or a contact using search
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to an address using search, do the following:
1. Tap Search at the top of the VIO app map.
2. Enter the name of the address, Point of Interest or contact you want to plan a route to.
You can search for an address, town, city, postcode, mapcode, POI name or contact name.
Note: When searching, the whole map is searched. If you want to change how the search is
done, select the button below the search box. You can then change where the search is done,
for example, to being along the route or in a city.
Note: To plan a route using a contact in your smartphone contacts app, the contact must have
a full address.
3. As you type the address, suggestions based on what you have entered are shown in columns. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select Addresses, Points of Interest or Contacts to see the suggestions for each column, then
select a suggestion.
5. For an address, you can enter the house number if you have one.
Planning a route
31
Tip: If you enter a house number that is not found, then the number appears red. The nearest
house number that is found is shown in the Ride button. You can enter a new house number,
or you can select Ride to ride to the nearest house number.
6. For a POI or a contact, the location is shown on the map.
7. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Tip: You can add a stop to a route that you have already planned. (Android only.)
Tip: You can save a route using My Routes. (Android only.)
Planning a route to a city centre
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route to a city centre using search, do the following:
1. Tap Search at the top of the VIO app map.
2. Enter the name of the city you want to plan a route to.
You can search for a town, city, or postcode.
Tip: To search for a specific city you can use the city's postcode or the country. For example,
searching for Essen will return many results. If you search for Essen 2910 or Essen Belgium then
that city will be at the top of the results. You can then search in the city.
Tip: When searching, the whole map is searched. If you want to change how the search is
done, select the button to the right of the search box. You can then change where the search
is done, for example, to being along the route or in a city.
3. As you type the address, suggestions based on what you have entered are shown in columns. You
can continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
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4. Select the city in the Addresses column.
5. Select the Points of Interest column, then Select the city centre POI.
The city centre location is shown on the map.
6. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Tip: You can add a stop to a route that you have already planned. (Android only.)
Tip: You can save a route using My Routes. (Android only.)
Planning a route using the map
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using the map, do the following:
1. On the VIO app map, move the map and zoom in until you can see the destination that you want
to navigate to.
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Tip: You can also select a map symbol to open the pop-up menu, then select the Ride button
to plan a route to that location.
2. When you have found your destination on the map, select it by pressing and holding the screen
for about one second.
A pop-up menu shows the nearest address.
3. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Tip: Select the pop-up menu to use the location other ways, such as adding it to My Places.
Planning a route using My Places
Tip: It's easier to select a saved location directly from your VIO device.
To navigate to one of My Places from your current location, do the following:
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
A list of all your saved Places opens.
3. Select the Place you want to navigate to.
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Your chosen Place is shown on the map with a pop-up menu.
4. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Selecting a saved location on your VIO device
You can plan a route to a recent destination or a saved location directly from your device - your
phone can stay in your pocket. Your app and device must both be on, and your device must be
connected with your phone.
You can edit your recent destinations and your saved places in My Places in the VIO app.
Note: You can't plan a route to a new location. You must do that in the VIO app.
1. Tap the device arrival panel at the top of the device screen to open the menu.
2. Select a location in the one of the following ways:
Select Recents, then swipe left or tap the right side to find the recent destination you want
to ride to.
Swipe left or tap the right side find a saved place you want to ride to.
3. Tap the recent destination or saved place.
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A route is planned to your chosen location. The route is shown on the VIO app and device.
4. Just start riding.
Guidance to your destination begins on your VIO device or tap Ride.
Planning a route to a MyPlaces contact
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: This feature is only available in the VIO app for Android. On both app versions you can
search for a contact.
Note: To plan a route using a contact in your smartphone contacts app, the contact must have a
full address.
1. Select the Main Menu button to open the Main Menu.
2. Select My Places.
3. Select Contacts then select a contact from the list.
The contact’s address is shown on the map.
Note: If your contact has multiple addresses, all the locations are shown on the map. Select a
location to show the address.
4. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Planning a route from your contacts app
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: This feature is only available in the VIO app for Android.
Note: To plan a route using a contact in your smartphone contacts app, the contact must have a
full address.
To plan a route using a contact in your smartphone contacts app, do the following:
36
1. Open the contacts app on your phone.
2. Select the contact you want to plan a route to.
3. Select the contact's address.
The option screen opens.
4. Select the VIO button.
The VIO opens and the contact's address is shown on the map.
5. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Planning a route using coordinates
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a pair of coordinates, do the following:
1. Tap Search at the top of the VIO app map.
2. Select the type of search button.
3. Select Latitude Longitude.
4. Type in your pair of coordinates. You can enter any of these coordinate types:
Decimal values, for example:
N 51.51000 W 0.13454
51.51000 -0.13454
Tip: For decimal values you don't have to use a letter to indicate the latitude and longi-
tude. For locations west of the 0 meridian and locations south of the equator, use a minus
sign (-) before the coordinate.
Degrees, minutes and seconds, for example:
N 51°30′31″ W 0°08′34″ (Android)
N 51d30′31″ W 0d08′34″ (iPhone)
GPS standard coordinates, for example:
N 51 30.525 W 0 08.569
Note: The bar below the coordinates goes red if you enter coordinates that are not recognised
by your VIO.
5. As you type in the coordinates, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
6. Select a suggestion for your destination.
The location is shown on the map.
7. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Tip: You can add a stop to a route that you have already planned. (Android only.)
37
Tip: You can save a route using My Routes. (Android only.)
Planning a route using a mapcode
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
To plan a route using a mapcode, do the following:
1. Tap Search at the top of the VIO app map.
2. Enter your mapcode. You can enter any of these mapcode types:
International, for example, WH6SL.TR10.
Country-specific, for example, GBR 8MH.51.
Alternative country-specific, for example, GBR 28.Y6VH or GBR LDGZ.VXR.
Tip: All the mapcodes in this example are for the same location - Edinburgh Castle in the UK.
See About mapcodes for information on how to get a mapcode for a location.
3. As you type in the mapcode, suggestions are shown based on what you have entered. You can
continue typing or select a suggestion.
Tip: To see more results, hide the keyboard or scroll down the results list.
Tip: You can switch between seeing the results on the map or in a list by selecting the
list/map button:
4. Select the map code.
5. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Finding an alternative route
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
Note: This feature is only available in the VIO app for Android.
To find an alternative route, do the following:
1. Plan a route as usual.
2. On the VIO app map, select the route itself.
3. Select the pop-up menu button to open the menu.
4. Select Alternative Route and then select Find alternative.
Up to three alternative routes are shown on the map view. Each alternative route shows the
difference in travel time in a balloon.
Tip: Information from the Traffic service is used when calculating alternative routes. Any route
that is 50% longer in time than the original route is not shown.
38
Tip: You can also select Current Route in the Main Menu, followed by Find Alternative.
5. Select your chosen route by tapping on the time balloon or route line.
Guidance to your destination begins on your VIO device.
Planning a route in advance
You can plan a route in advance before you drive it. You can save the route as part of your My
Routes list (Android only).
To plan a route in advance, do the following:
1. Tap Search at the top of the VIO app map.
2. Search for the location you want to plan a route to.
Tip: You can also select a location directly from the map.
Tip: Stops, POIs, Places and the destination can all be selected as starting points using their
pop-up menus.
3. Select the location from the list of search results.
4. Select Show on Map.
5. Select the pop-up menu button, then select Use as Starting Point.
6. Repeat the search steps to choose your destination.
7. Select Ride.
Your route is planned using your chosen starting point and destination. The estimated journey
time and distance are shown in the route bar.
Tip: You can save the route in My Routes. (Android only.)
8. To drive to the starting point, select Ride to Route in the Current Route menu.
The starting point of the route is converted to your first stop and then the route is planned.
Guidance to your destination begins on your VIO device from your current location.
Finding a petrol station
Important: In the interest of safety and to avoid distractions while you are driving, you should
always plan a route before you start driving.
39
To find a petrol station, do the following:
1. Tap Search at the top of the VIO app map.
2. Enter "petrol station".
3. Select the type of search button and choose the location you want to search for a petrol
station, for example Near me, or Along route if you have a route planned.
4. Select the Points of Interest column, then select a suggestion from the column.
Tip: Select the POI Petrol station group to show all petrol stations near your selected location.
Tap this button to show the petrol stations on the map:
The map opens showing the locations of petrol stations.
5. Select a petrol station symbol from the map.
40
A pop-up opens on the map showing the name of the petrol station.
6. Select Ride.
A route is planned and then guidance to your destination begins on your VIO device.
Tip: If you have a route planned, select the pop-up menu then select Add to Current Route.
Your current route is then recalculated to include the petrol station as a stop. (Android only.)
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The Current Route menu
When you have planned a route, select Current Route in the VIO app Main Menu to open the
Current Route menu.
The following buttons are available in the menu:
Note: Some of these features are only available in the VIO app for Android.
Clear Route
Select this button to clear the currently planned route.
The Current Route Menu closes and you return to the map view.
Skip Next Stop
Select this button to skip the next stop on your route. (Android only.)
Find Alternative
You see this button when you have planned a route. Select this button to
show up to three alternative routes on the map view. (Android only.)
Avoid Blocked Road
Select this button to avoid an unexpected obstacle that is blocking the
road on your route. (Android only.)
Avoid Part of Route
Select this button to avoid part of a route. (Android only.)
Avoid Toll Roads
and More
Avoid on this Route
Select this button to avoid some types of route features that are on your
currently planned route. These include ferries, toll roads and unpaved
roads.
Show Instructions
Select this button to see a list of turn-by-turn text instructions for your
planned route. (Android only.)
The instructions include the following:
Your current location.
Street names.
Up to two road numbers shown in road shields whenever available.
An instruction arrow.
An instruction description.
The distance between two consecutive instructions.
Exit number.
Changing your route
42
The full addresses of stops on your route.
Tip: Select an instruction to see a preview of that section of the route
in the map view.
Add Stop to Route
Select this button to add a stop to your currently planned route. You can
also add a stop to your route directly from the map. (Android only.)
Add to My Routes
If you plan a new route that has not already been saved, you see this
button. Select this button to save this route as part of your My Routes
list. (Android only.)
Change Route Type
Select this button to change the type of route used to plan your route.
Your route will be recalculated using the new route type.
Reorder Stops
Select this button to see the lists of stops for your current route. You can
then change the order of the stops on your route. (Android only.)
For a route without stops, you can also select this button to reverse your
route.
Ride to Route
Select this button to plan a route to the starting point of a route that is
not your current location. The starting point is converted to a stop.
(Android only.)
Play Route Preview
Select this button to watch a preview of your planned route or track.
Stop Route Preview
Select this button to stop the preview of your planned route or track.
Avoiding a blocked road
Note: This feature is only available in the VIO app for Android.
If there is a blocked road on your route you can change your route to avoid it.
1. In the VIO app, select the current location symbol.
Tip: You can also open the Current Route menu.
2. Select Avoid Blocked Road.
A new route is found that avoids the blocked road. You may get shown up to two alternatives
depending on the road network between you and your destination.
The new route is shown on the map with the difference in travel time in a balloon.
Note: It may not be possible to find an alternative route around the blocked road if none
exists.
3. Select the new route by selecting the time balloon.
Guidance to your destination resumes avoiding the blocked road.
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Types of route
Select Change Route Type to change the type of route planned to your current destination. Your
route is recalculated using the new route type.
You can select the following types of route:
Fastest route - the fastest route to your destination. Your route is constantly checked taking
into account the traffic conditions.
Shortest route - the shortest route to your destination. This may not be the fastest route,
especially if the route is through a town or city.
Most eco-friendly route - the most fuel-efficient route.
Avoid motorways - this type of route avoids all motorways. (Android only)
Walking route - this type of route is optimised for walking. The route uses walking speed to
calculate the estimated time of arrival and avoids or selects specific route features. For exam-
ple, motorways are excluded, you can enter one-way streets from both directions, and the
route includes pedestrian zones.
Bicycle route - this type of route is optimised for bicycles. The route uses cycling speed to
calculate the estimated time of arrival and avoids or selects specific route features. For exam-
ple, motorways are excluded.
You can set the default route type in the Settings Menu.
Avoiding route features
You can choose to avoid some features that are on your currently planned route. You can avoid the
following route features:
Toll Roads
Ferries and car shuttle trains
Carpool Lanes
Unpaved Roads
Note: Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV lanes) and are
not present in every country. To travel on these lanes, you may need to have more than one
person in the vehicle, for example, or the vehicle may need to use environmentally-friendly fuel.
If you choose to avoid a route feature, a new route is planned.
If you always want to avoid motorways, tunnels or other route features, go to Route Planning in the
Settings menu and change the settings so you avoid them on every route.
Adding a stop to your route from the current route menu
Note: This feature is only available in the VIO app for Android.
1. In the Main Menu, select Current Route.
2. Select Add Stop to Route.
The map view is shown.
3. To select a stop, do one of the following steps:
Zoom in on the map, then press and hold to select a location. In the pop-up menu, select
Add.
Select Search and search for a location. When you have found a location, select Add.
Your route is recalculated to include your stop.
44
Adding a stop to your route using the map
Note: This feature is only available in the VIO app for Android.
1. On the VIO app map, move the map and zoom in until you can see the stop that you want to
add.
2. Select the location by pressing and holding the screen for about one second.
A pop-up menu shows the nearest address.
3. Select the pop-up menu button.
4. Select Add to Current Route.
Your route is recalculated to include your stop.
Skipping the next stop on your route
Note: This feature is only available in the VIO app for Android.
1. In the Main Menu, select Current Route.
2. Select Skip Next Stop.
The map view is shown. The next stop on your route is deleted and your route is recalculated.
Deleting a stop from your route
Note: This feature is only available in the VIO app for Android.
1. On the VIO app map, move the map and zoom in until you can see the stop that you want to
delete.
2. Tap the stop to open its menu.
3. Tap the pop-up menu button.
4. Select Delete This Stop.
The stop is deleted and your route is recalculated.
Reordering stops on a route
Note: This feature is only available in the VIO app for Android.
1. In the Main Menu, select Current Route.
2. Select Reorder Stops.
The map view is shown with the route cleared. The starting point, destination and all the stops
are shown.
3. Select the stops one by one in the order you wish to drive them.
The symbols change to a flag as you select each stop. The last stop you select becomes your
destination.
Your route is recalculated with the stops in the changed order.
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About My Routes
Note: This feature is only available in the VIO app for Android.
My Routes provides an easy way to save and retrieve routes.
You may want to use My Routes in one or more of the following situations:
While working - Your job involves driving several routes with multiple stops on a daily basis.
Your routes can change and you need to be flexible and be able to change the order of your
stops or change the planned route.
While on holiday - You are going on holiday and want to plan and save a route. Your route
includes scenic roads, stops at various hotels, and other places like tourist attractions.
While commuting to work - You want to add one or two regular stops between home and work.
Your route back home in the evening is the reverse of your route to work in the morning.
Routes can be created and saved on your VIO app.
Saving a route
1. Plan a route using the steps described in Planning a route.
Tip: If you cannot see your planned route on the map view, select the back button to show
your route.
2. Select the route.
3. Select the pop-up menu button to open the menu.
4. Select Manage Route, then Add to My Routes.
The name of the route is shown in the edit screen.
5. Edit the name of the route so that you can easily recognise it.
6. Save your route in the My Routes list.
My Routes
46
Tip: You can also save a route using the Add to My Routes button in the Current Route menu.
Navigating using a saved route
To navigate using a previously saved route, do the following:
1. In the Main Menu, select My Routes.
2. Select a route from your list.
The route is shown on the map view.
3. To navigate to the start of the saved route, tap the route then tap Ride.
The starting point of the saved route is converted to your first stop and then the route is
planned. Guidance to your destination begins from your current location.
Tip: You can also select Ride to Route in the Current Route menu.
47
Adding a stop to a saved route using the map
Tip: You can also press and hold a location on the map and select Add to Current Route from the
pop-up menu.
1. On the VIO app map, select the route.
2. Select the pop-menu button to open the menu.
3. Select Manage Stops then select Add Stop to Route.
4. Select your new stop on the map.
Tip: If you know the name of your new stop, you can use Search to select your stop instead of
using the map.
5. Select the Add Stop button to add this location as a stop.
Your route is recalculated to include your stop.
Tip: To update the saved route in your My Routes list with the changes, select the route on the
map then select Manage Route then Save Changes to Route in the pop-up menu.
Deleting a route from My Routes
1. In the Main Menu, select My Routes.
2. Select Edit List.
3. Select the routes you want to delete.
4. Select Delete.
48
About My Places
My Places provides an easy way to select a location without the need to search for the location each
time. You can use My Places to create a collection of useful addresses.
Your saved places and recent destinations are also shown in your VIO device. You can easily plan a
route to a saved location directly from your device - your phone can stay in your pocket.
The following items are always in My Places:
Home and Work (Android only) - These locations can be your home and work addresses, or
places you often visit.
Recent destinations - Select this button to open a list of your recent destinations.
Contacts - Select this button to select a contact from your list of contacts.
Marked locations - Your marked locations are stored here. You can edit a marked location and
save it in My Places.
You can add a location to My Places directly in My Places, by selecting a location from the map, by
searching for a location, or by marking a location.
Your home location and the locations that you have added appear in a list in My Places and are
shown with a marker on the map.
Setting your home or work location
You can set your home or work locations in the following ways:
Setting your home or work location using My Places
1. In the Main Menu, select My Places.
2. Select Add Home or Add Work.
3. To select a location for home or work, do one of the following:
My Places
49
Zoom in on the map at the location you want to select. Press and hold to select the loca-
tion, then select Set.
Select the Search button and search for a location. Select a location to set as home or work,
then select Set.
Setting your home or work location using the map
1. In the Map View, move the map and zoom in until you can see your home or work location.
2. Press and hold to select the location.
A pop-up menu shows the nearest address.
1. Open the pop-up menu and select Add to My Places.
2. In the name bar, enter the name "Home" or "Work".
Note: "Home" must have a capital letter H and "Work" must have a capital letter W.
3. Save the location.
Your home or work location is shown on the map.
Changing your home or work location
You can change your home or work location in the following ways.
Changing your home or work location using My Places
1. In the Main Menu, select My Places.
2. Select Home or Work.
The location is shown on the map, with a pop-up menu.
3. Select Edit Location.
4. To select a new home location, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the loca-
tion, then select Set.
Select the Search button and search for a location. Select a location to set as home or
work, then select Set.
Changing your home or work location using the map
1. In the Map View, move the map and zoom in until you can see your new home or work location.
2. Press and hold to select the location.
A pop-up menu shows the nearest address.
1. Open the pop-up menu and select Add to My Places.
2. In the name bar, enter the name "Home" or "Work".
Note: "Home" must have a capital letter H and "Work" must have a capital letter W.
3. Save the location.
Your home or work location is changed to the new location.
Your contacts in My Places
The contacts in your phone's contacts app are shown in the Contacts list in My Places. Select a
contact to show the contact's location on the map, and plan a route to the location.
You can only add contacts to your contacts list using your phone's contacts app.
Note: When you use VIO for the first time, or when you change maps, there may be a short delay
while the app finds all your contacts that have full addresses. The time taken depends on the
number of contacts in your contacts app.
50
Note: You can only plan a route to a contact that has a full address which can be found on the
current map. The address must have a house number, a street, and a city.
Adding a location from My Places
1. In the Main Menu, select My Places.
2. Select Add or Add a New Place.
3. To select a location, do one of the following:
Zoom in on the map at the location you want to select. Press and hold to select the loca-
tion, then select Set.
Select the Search button and search for a location. Select a location to set as home or work,
then select Set.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognise it.
5. Select Done to save your location in the My Places list.
Add a location to My Places from the map
1. Move the map and zoom in until you can see the destination that you want to navigate to.
2. Press and hold to select the location.
3. Select the pop-up menu button.
4. Select Add to My Places.
The name of the location is shown in the edit screen.
5. Edit the name of the location so you can easily recognise it.
6. Select Done to save your location in the My Places list.
The location you added is shown with a marker on the map.
Adding a location to My Places using search
1. Tap Search at the top of the VIO app map.
2. Search for a location.
3. Select the location then select Show on map.
4. When the map view shows the location, select the pop-up menu button.
5. Select Add to My Places.
The name of the location appears in the edit screen.
6. Edit the name of the location so you can easily recognise it.
7. Select Done to save your location in the My Places list.
Adding a location to My Places by marking
Note: This feature is only available in the VIO app for Android.
To mark a location and temporarily add it to My Places, do the following:
1. Make sure that your current location is the location you want to mark.
2. Select the current location symbol to open the quick menu.
3. Select Mark Location.
4. Once marked, the location is saved in My Places in the Marked Locations list.
If you want to permanently save a marked location, add it My Places by doing the following:
1. In the Main Menu, select My Places.
2. Select Marked locations and choose your location from the list.
51
Your location is shown on the map.
3. Select Add to My Places from the pop-up menu.
The name of the location appears in the edit screen.
4. Edit the name of the location so you can easily recognise it.
5. Save the location.
Deleting a recent destination from My Places
1. In the Main Menu, select My Places.
2. Select Recent Destinations.
3. Select Edit List.
4. Select the destinations you want to delete.
5. Select Delete.
Deleting a location from My Places
1. In the Main Menu, select My Places.
2. Select Edit List.
3. Select the locations you want to delete.
4. Select Delete.
52
About speed cameras
The Speed Cameras service warns you about the following camera locations:
Fixed speed camera locations.
Mobile speed camera locations.
Mobile speed camera hotspots.
Average speed camera locations.
Speed enforcement zones.
Red light camera locations.
Traffic restriction cameras.
The Speed Cameras service also warns you about accident blackspot locations and when you are
speeding. (iPhone only.)
To get TomTom services in your VIO, your phone must have a mobile data connection.
Important: If you are outside of the area covered by your mobile data plan, you may be liable for
extra roaming charges while using TomTom services.
Note: Some TomTom services might not be available in your current location.
Speed camera warnings
Warnings are given 10 seconds before you will reach the speed camera. You are warned in several
ways:
A symbol is shown on your route on the map.
The VIO device screen shows the speed camera warning screen. The screen shows the following:
The speed limit at the camera.
Your current speed.
The type of camera.
The distance to the camera.
You hear a warning sound as you get near the camera.
While you are approaching a camera or driving in an average speed check area, your speed is
monitored. If you drive more than 5 km/h or 3 mph over the speed limit the speed camera
warning screen is red. If you drive less than 5 km/h or 3 mph over the speed limit the screen is
orange. If you drive at or below the speed limit the screen is blue.
Speed Cameras
53
Tip: In the VIO app map, you can select a speed camera symbol on the map bar to see the type of
camera, the maximum speed and also the length of an average speed check area.
The warning screen closes after 10 seconds. You can also tap the device screen to clear the
warning.
Speed camera types
You are warned about the following types of speed camera:
Symbol shown on
map
Symbol shown on the
device screen
Description
Fixed speed camera - this type of camera checks
the speed of passing vehicles and is fixed in one
place.
Mobile speed camera - this type of camera checks
the speed of passing vehicles and can be moved to
different locations.
Mobile speed camera hotspots - this type of
warning shows places where mobile cameras are
often used.
Average speed cameras - these types of cameras
measure your average speed between two points.
You are warned at the start of the average speed
check area.
Speed enforcement zones - these zones can
contain multiple speed cameras. You are warned
at the start of a speed enforcement zone.
Red light camera - this type of camera checks for
vehicles breaking traffic rules at traffic lights.
There are two types of traffic light camera - those
which check if you drive through a red light and
those which check for driving through a red light
together with speeding.
54
Symbol shown on
map
Symbol shown on the
device screen
Description
Traffic restriction - this type of warning warns
you about restricted roads.
Accident blackspot - this type of warning is given
for a place where road traffic accidents have
historically been concentrated. You are warned at
the start of the accident blackspot.
Changing the way you are warned
To change the way the navigation app warns you about speed cameras, select the Sounds and
Warnings button in the Settings Menu.
You can then set how you want to be warned for the different types of cameras and safety hazards.
You can change settings for whether you want to be warned, never warned or warned only if you
are speeding.
For example, to change how you are warned when you approach a fixed speed camera, do the
following:
1. Select Sounds & Warnings in the Settings Menu.
2. Select Speed camera warnings.
3. Select Fixed cameras.
4. Select one of the following warning options:
Always.
Only when speeding.
Never.
5. Select the back button.
Tip: To turn off all audible warnings, select Settings, followed by Sounds & Warnings and then
set Warning type to None.
Updating locations for cameras and hazards
The locations of speed cameras can change frequently. New cameras can also appear without
warning and the locations for other hazards, such as accident blackspots, may also change.
When your phone is connected to the Internet, all camera updates for fixed and mobile camera
locations are received in real time. You do not need to do anything to receive updates – they are
sent to your VIO app automatically.
55
About danger zones and risk zones
The Danger Zones service warns you about danger zones and risk zones on your route when you are
in France.
Since 3rd January 2012, it has been illegal to receive warnings about the position of fixed or mobile
speed cameras when you are driving in France. To be compliant with this change in French law,
speed camera locations are no longer reported but instead areas of danger are indicated as danger
zones and risk zones.
Important: Outside of France, you receive warnings about speed cameras. Inside France, you
receive warnings about danger zones and risk zones. When you cross the border, the type of warning
you receive changes.
A danger zone is a zone specified by French law. A risk zone is a temporary danger zone reported by
users. The Danger Zones service warns you about both danger zones and risk zones in the same way.
Danger zones and risk zones may or may not contain one or more speed cameras or a range of other
driving hazards:
Specific locations are not available and a danger zone icon is shown instead as you approach the
zone.
The minimum length of the zone depends on the road type and is 300 m for roads in built-up
areas, 2000 m (2 km) for secondary roads and 4000 m (4 km) for motorways.
The location of one or more speed cameras, if any, can be at any point within the zone.
If two danger zones are close to each other, the warnings can be merged into a single longer
zone.
To get TomTom services on your VIO, your phone must have a mobile data connection.
Important: If you are outside of the area covered by your mobile data plan, you may be liable for
extra roaming charges while using TomTom services.
Note: You cannot remove a danger zone or a risk zone.
Danger zone and risk zone warnings
Warnings are given 10 seconds before you reach a danger zone or risk zone. You are warned in
several ways:
A symbol is shown on your route on the map.
The VIO device screen shows the danger zone warning screen. The screen shows the following:
The speed limit in the zone.
Your current speed.
The distance to the zone.
You hear a warning sound as you get near the start of the zone.
While you are approaching a zone or driving in a zone, your speed is monitored. If you drive
more than 5 km/h or 3 mph over the speed limit the speed camera warning screen is red. If you
drive less than 5 km/h or 3 mph over the speed limit the screen is orange. If you drive at or
below the speed limit the screen is blue.
Danger Zones
56
Tip: In the VIO app map, you can select a danger zone symbol on the map bar to see the zone
information.
The warning screen closes after 10 seconds. You can also tap the device screen to clear the
warning.
Warning sounds are played for these types of zones:
You can change the way you are warned about danger and risk zones.
Danger zone and risk zone types
You are warned about the following types of zones:
Symbol shown on
map
Symbol shown in
route bar
Description
Danger zone - this type of warning is only given in
France.
You are warned at the start of the danger zone.
Risk zone - this type of warning is only given in
France.
You are warned at the start of the risk zone.
Changing the way you are warned
To change the way the navigation app warns you about speed cameras, select the Sounds &
Warnings button in the Settings menu.
You can change settings for whether you want to be warned or not.
For example, to change how you are warned when you approach a danger zone, do the following:
1. Select Sounds & Warnings in the Settings Menu.
2. Select Safety warnings.
3. Select Danger zones.
4. Select one of the following warning options:
Always.
Only when speeding.
Never.
57
5. Select the back button.
Tip: To turn off all audible warnings, select Settings, followed by Sounds and Warnings and then
set Warning type to None.
Updating locations for danger zones and risk zones
The locations of danger zones and risk zones can change frequently. New zones can also appear
without warning.
When your phone is connected to the Internet, all zone updates are received in real time. You do
not need to do anything to receive updates – they are sent to your VIO app automatically.
58
Appearance
Select Settings in the Main Menu, then select Appearance.
Select Display to change the colours of the VIO app and device map and route. You can also select
Switch to night colours when dark to automatically switch to night colours when it gets dark.
Select Route bar then Arrival information to change the following settings:
Show remaining distance
Select this setting to show the remaining distance left to travel in the VIO app arrival infor-
mation panel during navigation.
Show remaining time
Select this setting to show the remaining time left to travel in the VIO app arrival information
panel during navigation.
Switch between distance and time automatically
Select this setting to control the automatic switching between remaining distance and remain-
ing time in the VIO app arrival information panel.
Show arrival information for
Use this setting to control whether you want to see information about the destination or the
next stop in the VIO app arrival information panel. (Android only)
Select Show contacts on map to show the location of contacts in your Contacts app on the app
map.
Note: To show a contact on the map, the contact must have a full address.
Voices
Select Settings in the Main Menu, then select Voices.
Choosing a voice
Select Choose a voice to change the voice that gives spoken directions and other route instructions.
A wide range of voices are available. There are computer voices which can read street names and
other information directly from the map and there are recorded voices which have been recorded
by actors.
Note: Recorded voices are not available on iPhones.
Note: Computer voices are not available in all languages.
If you need a computer voice and your language is unavailable, then you are asked to choose from
a list of installed computer voices available for the country you are in.
Settings
59
Instruction settings
Read aloud arrival time
Use this setting to control whether your arrival time is read aloud.
Read aloud early instructions
For example, if you switch on this setting, you could hear early instructions such as "'After 2 km
take the exit right" or "Ahead, turn left".
Note: When a recorded voice is chosen, you see only this setting because recorded voices
cannot read out road numbers, road signs, etc.
Read aloud road numbers
Use this setting to control whether road numbers are read aloud as part of navigation instruc-
tions. For example, when road numbers are read aloud, you hear "Turn left onto A100".
Read aloud road sign information
Use this setting to control whether road sign information is read aloud as part of navigation
instructions. For example, "Turn left onto A302 Bridge Street towards Islington."
Read aloud street names
Use this setting to control whether street names are read aloud as part of navigation instruc-
tions. For example, when street names are read aloud, you hear "Turn left Graham Road to-
wards Hackney."
Read aloud foreign street names
Use this setting to control whether foreign street names are read aloud as part of navigation
instructions, such as "Turn right Champs Élysées". For example, an English computer voice can
read and pronounce French street names but pronunciation may not be completely accurate.
Maps
Select Settings in the Main Menu, then select Maps.
Changing the map
Select a map from the list of maps that you have downloaded to your device. The map view is
displayed with the map.
Note: Although you can store more than one map on your device, you can only use one map at a
time for planning and navigation.
Downloading a map
Select Download a map to show the list of available maps.
Select a map, then select Download to download the map. The map is stored on your phone in the
internal or the external memory, depending on which place has the most space available. The
location that your map is stored cannot be changed. We recommend storing the map on the internal
memory.
Tip: Some maps are very large. If you don't have much space on your device, choose a map that
covers only the area you need.
Important: A map is a large file that can take a long time to download. To prevent high data
charges we advise you to download a map using a Wi-Fi connection. Once downloading has started,
you must download the complete map before you can use the VIO.
60
You can pause a map download at any time. If connection to Wi-Fi is lost, the download automati-
cally pauses to prevent high data charges. You must keep the VIO open while paused or you will lose
the part of the map you have already downloaded. You can use other apps while paused.
If connection to Wi-Fi is lost, you can choose to continue downloading using your mobile network
connection.
When the download is complete, select OK to use the map. The map view is displayed with the
map.
Deleting a map
To delete a map, select Edit List. Select the map you want to delete, then select Delete.
Route Planning
Select Settings in the Main Menu, then select Route Planning.
When a faster route is available
If a faster route found while you are driving, TomTom Traffic can replan your journey to use the
faster route. Select from the following options:
Always take the fastest route
Ask me so I can choose
Don't ask me
Always plan this type of route
The types of route you can choose from are as follows:
Fastest route - the fastest route to your destination. Your route is constantly checked taking
into account the traffic conditions.
Shortest route - the shortest route to your destination. This may not be the fastest route,
especially if the route is through a town or city.
Most eco-friendly route - the most fuel-efficient route.
Avoid motorways - this type of route avoids all motorways. (Android only)
Walking route - this type of route is optimised for walking. The route uses walking speed to
calculate the estimated time of arrival and avoids or selects specific route features. For exam-
ple, motorways are excluded, you can enter one-way streets from both directions, and the
route includes pedestrian zones.
Bicycle route - this type of route is optimised for bicycles. The route uses cycling speed to
calculate the estimated time of arrival and avoids or selects specific route features. For exam-
ple, motorways are excluded.
Avoid on every route
You can choose to avoid the following features on your route:
Motorways. (Android only.)
Tunnels.
Ferries and car shuttle trains.
Toll roads.
Carpool lanes.
Unpaved roads.
61
Carpool lanes are sometimes known as High Occupancy Vehicle Lanes (HOV) and are not present in
every country. To travel on these lanes, you may need to have more than one person in the vehicle,
for example, or the vehicle may need to use environmentally-friendly fuel.
Sounds and Warnings
Select Settings in the Main Menu, then select Sounds & Warnings.
On this screen, you can change sound and warning settings.
Warning type
You can choose the type of warnings you want to hear in your headset when you are riding:
Read aloud warnings - Hear spoken warnings and warnings sounds.
Warning sounds - Hear only warning sounds.
None - No warning sounds are given.
Speed Camera Warnings
Note: This feature is not available when you are in France.
You can set how you want to be warned for the different types of cameras. You can choose whether
you want to be always warned, warned only if you are speeding or never warned.
Safety Warnings
You can set how you want to be warned for different types of danger zones and safety hazards. You
can choose to be always warned, warned only if you are speeding, or never warned.
Danger Zones - This type of warning is only given in France where you are only warned about
danger zones.
Risk Zones - This type of warning is only given in France where you are only warned about
danger zones.
Traffic Jams - Traffic jam warnings in the route bar are part of TomTom Traffic. You can
choose never to be warned or to be warned when approaching a jam too quickly.
Read aloud traffic warnings
Switch on Read aloud traffic warnings to hear spoken warnings about traffic on your route.
Phone Calls
Select Settings in the Main Menu, then select Phone Calls.
Select See who is calling on your TomTom VIO to receive a notification on your VIO device when
someone calls you on your phone.
62
Units
Select Settings in the Main Menu, then select Units.
On this screen, you can change the following settings:
Distance
Select this setting to choose the units used on your device for features such as route planning. If
you want the units to be set to those used in your current location, select Automatic.
TomTom Account
Select Settings in the Main Menu, then select TomTom Account.
Create a new TomTom account or log in to your existing account.
System
Select Settings in the Main Menu, then select System.
On this screen, you can see the following information:
About
This is an information screen rather than a setting and shows you information about the VIO.
You may be asked to go to this screen during a call to TomTom Customer Support.
The information on this screen includes app version, map version of current map, app ID,
copyright, licences, and certifications.
Your information / Send Information
Send your location to receive services - Select this setting to send information about you and
your device to TomTom. You cannot use TomTom services unless you agree to send information
to TomTom.
Help us improve / Usage Tracking - Select this setting to send information about how you use
the VIO. TomTom uses this information to improve the app.
Select More information to learn more about sending your location and information to
TomTom.
Reset app (Android only)
Select this setting to delete all your saved places and settings and restore the standard factory
settings to your VIO. You can also choose to delete your downloaded maps and voices.
63
Support
Select Support in the Main Menu.
On this screen, you can see the following information to get help for your VIO:
Reference Guide
This option opens an Internet link to a webpage where you can find the User Manual for your
app.
Browse FAQ
This option opens an Internet link to a webpage where you can find Frequently Asked Questions
about your app and other TomTom products and services.
Browse Forum
This option opens an Internet link to a webpage where you read feedback from others users of
the app, and ask questions about your app.
Contact Customer Support (Android only)
This option opens the support page at tomtom.com/support from where you can email or call
TomTom.
About
See System.
Getting Help
64
Important Safety Notices and Warnings
Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS)
The Global Positioning System (GPS) and Global Navigation Satellite System (GLONASS) systems are
satellite-based systems that provide location and timing information around the globe. GPS is
operated and controlled by the Government of the United States of America, which is solely
responsible for its availability and accuracy. GLONASS is operated and controlled by the Government
of Russia, which is solely responsible for its availability and accuracy. Changes in GPS or GLONASS
availability and accuracy, or in environmental conditions may impact the operation of this device.
TomTom disclaims any liability for the availability and accuracy of GPS or GLONASS.
Distracted Driving – Use of Audio Systems
You are advised to use the TomTom VIO features requiring an audio system (i.e. the spoken
turn-by-turn instructions) only with an appropriate Bluetooth® helmet-built-in audio system. Always
check local legal and safety requirements before selecting an audio system for your device. Drivers
are solely responsible for complying with applicable road traffic laws and avoiding distractions while
on the road. TomTom shall not be liable for any penalties arising from failure to comply with these
laws and regulations.
Safety messages
Use with care
Use of TomTom products while driving still means that you need to drive with due care and
attention.
Your device is intended to serve as a driving aid and is not a substitute for driving with due care and
attention. Always obey posted road signs and applicable laws. Distracted driving can be extremely
dangerous. Please do not operate this device in any manner that diverts a driver’s attention from
the road in an unsafe manner. TomTom recommends using the hands-free systems where available
and pulling over to a complete stop at a safe location in order to interact with the device.
Notice for oversized/commercial vehicles
If a truck map is not installed on this product then this product is intended for use only on
motorcycles, cars and light commercial vehicles without a trailer, because the product will not
provide appropriate routes for oversized and commercial vehicles, buses, or campers and
recreational vehicles. If you are operating one of those vehicle types, please visit tomtom.com to
find an appropriate product with maps containing height and weight restrictions.
Aircraft and hospitals
Use of devices with an antenna is prohibited on most aircraft, in many hospitals and in many other
locations. This device must not be used in these environments.
Safety messages
Please read and take note of the following important safety advice:
Check your tyre pressures regularly.
Addendum
65
Service your vehicle regularly.
Medication can affect your riding or driving ability.
Always use seat belts if available.
Don’t drink and drive.
Most accidents happen less than 5 km / 3 miles from home.
Obey the rules of the road.
Always use your turn indicators.
Every 2 hours, take a break for at least 10 minutes.
Keep a safe distance from the vehicle in front.
Before setting off on a motorbike or scooter, fasten your helmet correctly.
When riding a motorbike or scooter, always wear protective clothing and equipment.
When riding a motorbike or scooter, be extra vigilant and always ride defensively.
Rating: DC5V, 1.2A
How TomTom uses your information
Information regarding the use of personal information can be found at:
tomtom.com/privacy.
Operating temperature
This device will remain fully operational within the following temperature range: 14°F / -10°C to
131°F / 55°C. Prolonged exposure to higher or lower temperatures can cause damage to your device
and is therefore advised against.
Battery
This product uses a Lithium-Ion battery.
Do not put, store or leave your product in a high temperature location, in strong direct sunlight, in
or near a heat source in a microwave oven or in a pressurised container, and do not expose it to
temperatures over 140°F / 60°C. Failure to follow these guidelines may cause the battery to leak
acid, become hot, explode or ignite and cause injury and/or damage. Do not pierce, open or
disassemble the battery. If the battery leaks and you come into contact with the leaked fluids, rinse
thoroughly with water and seek medical attention immediately. For safety reasons, and to prolong
the lifetime of the battery, remove your product from your vehicle when you are not driving and
keep in a cool, dry place. Charging will not occur at low (below 32°F / 0°C) or high (over 113°F /
45°C) temperatures.
Temperatures: Standard operation: 32°F / 0°C to 113°F / 45°C; short period storage: -4°F / -20°C
to 113°F / 45°C; long period storage: -4°F / -20°C to 95°F / 35°C.
Important: Before you switch on the device, let the device acclimatise to the standard operation
temperature range for at least 1 hour. Do not use the device outside of this temperature range.
Caution: Risk of explosion if battery is replaced by an incorrect type.
Do not remove or attempt to remove the non-user-replaceable battery. If you have a problem with
the battery, please contact TomTom customer support.
66
THE BATTERY CONTAINED IN THE PRODUCT MUST BE RECYCLED OR DISPOSED OF PROPERLY
ACCORDING TO THE LOCAL LAWS AND REGULATIONS AND ALWAYS KEPT SEPARATE FROM HOUSEHOLD
WASTE. BY DOING THIS YOU WILL HELP CONSERVE THE ENVIRONMENT. USE YOUR TOMTOM DEVICE
ONLY WITH THE SUPPLIED DC POWER LEAD (CAR CHARGER/BATTERY CABLE), AC ADAPTER (HOME
CHARGER), IN AN APPROVED CRADLE OR USING THE SUPPLIED USB CABLE TO CONNECT TO A
COMPUTER FOR BATTERY CHARGING.
If your device requires a charger, please use this device with the charger provided. For replacement
chargers, go to tomtom.com for information about approved chargers for your device.
The stated battery life is a maximum possible battery life. The maximum battery life will only be
achieved under specific atmospheric conditions. The estimated maximum battery life is based on an
average usage profile.
For tips on extending the battery life, see this FAQ: tomtom.com/batterytips.
CE marking
This equipment complies with the requirements for CE marking when used in a residential,
commercial, vehicular or light industrial environment, achieving all the appropriate provisions of
the relevant legislation in the EU.
Model numbers: 4SP00
R&TTE directive
Hereby, TomTom declares that TomTom products and accessories are in compliance with the
essential requirements and other relevant provisions of the EU Directive 1999/5/EC. The declaration
of conformity can be found here: tomtom.com/legal.
WEEE directive
The wheelie bin symbol on the product or its packaging indicates that this product shall not be
treated as household waste. In line with EU Directive 2012/19/EU for waste electrical and
electronic equipment (WEEE), this electrical product must not be disposed of as unsorted municipal
waste. Please dispose of this product by returning it to the point of sale or to your local municipal
collection point for recycling. By doing this you will help conserve the environment.
Triman logo
67
Pacemakers
Pacemaker manufacturers recommend that a minimum of 15cm / 6 inches be maintained between a
handheld wireless device and a pacemaker to avoid potential interference with the pacemaker.
These recommendations are consistent with independent research and recommendations by
Wireless Technology Research.
Guidelines for people with pacemakers
You should ALWAYS keep the device more than 15cm / 6 inches from your pacemaker.
You should not carry the device in a breast pocket.
Other medical devices
Please consult your physician or the manufacturer of the medical device, to determine if the
operation of your wireless product may interfere with the medical device.
EU Specific Absorption Rate (SAR) compliance
THIS WIRELESS DEVICE MODEL MEETS GOVERNMENT REQUIREMENTS FOR EXPOSURE TO RADIO WAVES
WHEN USED AS DIRECTED IN THIS SECTION
This GPS Navigation System is a radio transmitter and receiver. It is designed and manufactured not
to exceed the emission limits for exposure to radio frequency (RF) energy set by the Council of the
European Union.
The SAR limit recommended by The Council of the European Union is 2.0W/kg averaged over 10
grams of tissue for the body (4.0 W/kg averaged over 10 grams of tissue for the extremities - hands,
wrists, ankles and feet). Tests for SAR are conducted using standard operating positions specified
by the EU council with the device transmitting at its highest certified power level in all tested
frequency bands.
Exposure limits
This device complies with radiation exposure limits set forth for an uncontrolled environment. In
order to avoid the possibility of exceeding the radio frequency exposure limits, human proximity to
the antenna shall not be less than 20cm (8 inches) during normal operation.
Certifications
To see the product certification information for your device, do the following in the TomTom VIO
app:
Select Settings in the app Main Menu.
Select System.
Select About.
Select Certifications.
Customer Support (Deutschland, Österreich, Schweiz (DE))
Deutschland 0696 630 8012
Österreich 08101 02 557
Schweiz (DE) 08440 000 16
68
This document
Great care was taken in preparing this document. Constant product development may mean that
some information is not entirely up to date. The information in this document is subject to change
without notice.
TomTom shall not be liable for technical or editorial errors or omissions contained herein, nor for
incidental or consequential damages resulting from the performance or use of this document. This
document contains information protected by copyright. No part of this document may be
photocopied or reproduced in any form without prior written consent from TomTom N.V.
Model names
TomTom VIO: 4SP00
69
© 2016 TomTom. All rights reserved. TomTom and the "two hands" logo are trademarks or registered
trademarks of TomTom N.V. or one of its subsidiaries. Please see tomtom.com/legal for limited
warranty and end user licence agreements applying to this product.
© 2016 TomTom. All rights reserved. This material is proprietary and the subject of copyright
protection and/or database rights protection and/or other intellectual property rights owned by
TomTom or its suppliers. The use of this material is subject to the terms of a licence agreement.
Any unauthorised copying or disclosure of this material will lead to criminal and civil liabilities.
The software included in this product contains copyrighted software that is licensed under the GPL.
A copy of that licence can be viewed in the Licence section. You can obtain the complete
corresponding source code from us for a period of three years after our last shipment of this
product. For more information, visit tomtom.com/gpl or contact your local TomTom customer
support team via tomtom.com/support. Upon request, we will send you a CD with the corresponding
source code.
Bluetooth
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and
any use of such marks by TomTom is under license. Other trademarks and trade names are those of
their respective owners.
Made for iPhone
“Made for iPhone" means that an electronic accessory has been designed to connect specifically to
iPhone and has been certified by the developer to meet Apple performance standards. Apple is not
responsible for the operation of this device or its compliance with safety and regulatory standards.
Please note that the use of this accessory with iPhone may affect wireless performance.
Copyright notices
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