Bedienungsanleitung Topcom Butler 3501 (Seite 19 von 96) (Deutsch, Englisch, Holländisch, Französisch, Spanisch)

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Topcom Butler B3500/3501/Twin 19

Topcom Butler B3500/3501/Twin

ENGLISH

7. TROUBLE SHOOTING

8. TOPCOM WARRANTY

8.1. WARRANTY PERIOD

The Topcom units have a 24-month warranty period. The warranty period starts on the day the new unit is purchased.

The warranty on batteries is limited to 6 months after purchase. Consumables or defects causing a negligible effect on

operation or value of the equipment are not covered.

The warranty has to be proven by presentation of the original purchase receipt, on which the date of purchase and the

unit-model are indicated.

8.2. WARRANTY HANDLING

A faulty unit needs to be returned to a Topcom service centre including a valid purchase note.

If the unit develops a fault during the warranty period, Topcom or its officially appointed service centre will repair any

defects caused by material or manufacturing faults free of charge.

Topcom will at its discretion fulfil its warranty obligations by either repairing or exchanging the faulty units or parts of

the faulty units. In case of replacement, colour and model can be different from the original purchased unit.

The initial purchase date shall determine the start of the warranty period. The warranty period is not extended if the unit

is exchanged or repaired by Topcom or its appointed service centres.

8.3. WARRANTY EXCLUSIONS

Damage or defects caused by incorrect treatment or operation and damage resulting from use of non-original parts or

accessories not recommended by Topcom are not covered by the warranty.

Topcom cordless phones are designed to work with rechargeable batteries only. The damage caused by the use of

non-rechargeable batteries is not covered under warranty.

The warranty does not cover damage caused by outside factors, such as lightning, water and fire, nor any damage

caused during transportation.

No warranty can be claimed if the serial number on the units has been changed, removed or rendered illegible.

Any warranty claims will be invalid if the unit has been repaired, altered or modified by the buyer or by unqualified, non-

officially appointed Topcom service centres.

Symptom Possible cause Solution

No display Batteries uncharged Check the position of the batteries

Recharge the batteries

Handset turned OFF Turn ON the handset

No tone Telephone cord badly connected Check the telephone cord connection

The line is occupied by another handset Wait until the other handset hangs up

The icon flashes

Handset out of range Bring the handset closer to the base

The base has no power supply Check the mains connection to the base

The handset is not registered on the

base

Base or handset do not ring The ringing volume is zero or low Adjust the ringing volume

Tone is good, but there is no

communication

The dialling mode is wrong Adjust the dialling mode (pulse/tone)

Not possible to transfer a call on PABX The FLASH time is too short Set the unit to Long Flash time

Telephone does not react to pressing the

keys

Manipulation error Remove the batteries and put them back

in place

B3500.book Page 19 Friday, December 19, 2003 10:08 AM

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