Bedienungsanleitung Torqeedo Ultralight 1103 AC (Seite 122 von 131) (Deutsch, Englisch)

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General conditions of warranty

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12 General conditions of warranty

12.1 Warranty and liability

The statutory warranty runs for 24 months and includes all components of the

Ultralight system.

The warranty period starts from the day of delivery of the Ultralight system to the

end customer.

12.2 Scope of warranty

Torqeedo GmbH, Friedrichshafener Strasse 4a D-82205 Gilching, guarantees the

end customer of a Ultralight system that the product is free from material and

manufacturing defects during the period of coverage defined below. Torqeedo

will indemnify the end customer for the costs of correction of a material or

manufacturing defect. This indemnification obligation does not apply to any

incidental costs caused by a warranty case or to any other financial detriment (e.g.

costs for towing, telecommunication, accommodation, subsistence, loss of use, lost

time, etc.).

The warranty terminates two years from the day of handover of the product to

the end customer. Products used – even temporarily – for professional or official

purposes are excluded from the two year warranty. For these uses, the statutory

warranty applies. The warranty claim expires six months after the discovery of the

defect.

Torqeedo decides whether defective parts are repaired or replaced. Distributors

and dealers who carry out repair work on Torqeedo motors have no power to make

legally binding statements on behalf of Torqeedo.

Wearing parts and routine maintenance are excluded from the warranty.

Torqeedo has the right to refuse warranty claims if

■the warranty was not submitted correctly (especially failure to make contact

before dispatching goods under complaint, absence of a fully completed

warranty form and of proof of purchase; see warranty process).

■the product has been used in a manner contrary to instructions.

■the safety, operating, and care information in the instructions were not followed.

■prescribed maintenance intervals were not complied with and documented.

■the purchased item was in any way converted, modified, or equipped with parts

or accessory items which are not expressly authorised by Torqeedo or which do

not form part of recommended equipment.

■previous maintenance or repair was undertaken by companies not authorised by

Torqeedo, or parts other than original replacement parts were used. This applies

unless the end customer can prove that the circumstances resulting in the refusal

of the warranty claim have not encouraged the progress of the defect.

In addition to the claims arising from this warranty, the end customer has statutory

warranty rights arising from his purchase contract with the relevant dealer; these are

not restricted by this warranty.

page 122 / 129

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