Bedienungsanleitung Toshiba e-Studio 3018A (Seite 66 von 84) (Englisch)

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Chapter 4 TROUBLESHOOTING

Printing

How can I delete a printing job?

1. Press the Job Status button at the upper right

of the home screen or [Job Status] at the lower

right on the screen of each function.

2. Press [Print] on the [Jobs] tab.

3. Select the job to be deleted from the print job

list, and then press [Delete].

4. Press [Delete] to delete the job.

& Soware Troubleshooting Guide (PDF) :

“Chapter 1: CONFIRMING JOB STATUS ON THE

TOUCH PANEL” - “Deleting jobs”

I have installed a printer driver

but cannot print.

Confirm if the port setting of the printer driver is

correct.

* Log into Windows using an account that allows

installation, such as for administrators.

1. Select [Devices and Printers] in the [Start]

menu.

2. Right-click [TOSHIBA Universal Printer 2], and

then click [Printer properties].

3. Select the port of this equipment in the [Print

to the following port(s)] list on the [Ports] tab of

the printer driver. Click [Configure Port].

4. Confirm if the IP address of this equipment is

set correctly in the [Printer Name or IP Address]

box in [Configure Standard TCP/IP Port

Monitor].

5. Confirm if [Raw] is selected in [Protocol] in

[Configure Standard TCP/IP Port Monitor] and

“9100” is entered in the [Port Number] box of

[Raw Settings].

If the problem still occurs, see the following guide

or contact your administrator:

& Soware Troubleshooting Guide (PDF) :

“Chapter 3: TROUBLESHOOTING FOR PRINTING”

or “Chapter 6: TROUBLESHOOTING FOR NETWORK

CONNECTIONS”

Scanning

How can I scan an image

in the JPEG format?

Select [Full Color] or [Gray Scale] for color modes

in the scan setting, and then select [JPEG] for the

file format.

& Scanning Guide (PDF) : “Chapter 2: SCANNING

(BASIC OPERATION)” - “Saving Data in the Shared

Folder” or “Sending Data to an E-mail Address” or

“Saving Data to a USB Storage Device”

Where is the scanned file stored?

If you have specified [File] as the storage directory,

data is stored in a shared folder “file_share” in the

internal storage device of this equipment. To

download the data, see the following page:

& P.39 “Storing scanned data of a shared

folder in a Windows computer”

I cannot forward the scanned data to a

folder on the network.

Check the following:

• Is the specified folder shared? Setting the shared

folder may dier depending on the equipment or

OS.

• Is the network path for the folder entered

correctly?

• Is the login user name or password entered

correctly?

• Is your antivirus soware blocking writing to the

network folder?

[Remote 1] (or [Remote 2]) cannot be

selected in [Save as File].

Confirm the shared folder setting on the

TopAccess menu.

1. Select as follows: [Administration] tab > [Setup]

> [Save as file].

2. Confirm that [Use Network Folder Destination]

is selected on [Destination].

3. Confirm that [Remote 1] (or [Remote 2]) of

[Remote 1 and Remote 2 Settings] is selected.

& TopAccess Guide (PDF) : “Chapter 8:

[Administration] Tab Page” - “[Setup] Item List”

- “Save as File settings”

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