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TROUBLESHOOTING
Do not repair the air conditioner by yourself as wrong service and maintenance may cause electric shock, fire or explosion.
Please contact the authorized service and let the licensed professional conduct the service and maintenance of your air
conditioner. Please check below cases before contact the service as problem might be solved without the interference of
service.
PHENOMENON
PROBLEM - SOLUTION
The air conditioner does not
work
Power failure
Wait until power recovers
Power plug may be loosed out from the socket
Place properly the plug in the socket
Power switch fuse may be blow
Replace the fuse
TIMER is on. The time for timing boot is yet to come
Wait or cancel TIMER setting
The air conditioner can’t run
after the immediate start-up
after it is shut down
If the air conditioner is turned on immediately after it is turned off, the protective
delay switch will delay the operation for 3 to 5 minutes. This is self-compressor
protection procedure.
Air conditioner stops running
after it starts up for a while
Setting temperature has been reached
It is a normal function phenomenon
May be at defrost state
It will automatically restore and run again after defrosting
TIMER is on
Wait or cancel TIMER setting
Cooling or Heating
performance is not satisfying
Excessive accumulation of dust on filter is blocking air inlet and outlet
Clean the air filters and remove the obstacles from air inlet and outlet
Voltage is too low
Wait until voltage resumes to normal levels
Air conditioner is working in AUTO mode
During AUTO mode, temperature cannot be changed. If you wish to change the
temperature change the mode of air conditioner
The angle of the louver blades is too small
Regulate the angle of the louver blades so the air flow can run freely
Poor Cooling or Heating may be caused by open doors and windows.
Close the doors and windows
Mode setting is incorrect. Temperature and fan speed settings are not appropriate
Re-select the mode and set the appropriate temperature and fan speed
Indoor unit blows out odor
Odor from the environment has been accumulated inside indoor unit
Clean the air filters and activate the self-clean function
Clean pre-filers with a vacuum cleaner or wash them in cold water and let them dry well in shady area before you
reinstall them. Clean healthy filters with a vacuum cleaner or shake them outdoors. CAUTION! Do not clean healthy
filters with water or other kind of liquid otherwise their performance will be damaged.
Reinstall the dried filter in reverse order of removal, then close the front panel back to its original position.
ATTENTION
Pre-filters shall be cleaned at least one time every three months. If the environment has a lot of dirt, it is
recommended to clean the filters more frequently.
Do not touch the fins of indoor unit when you take off the filters. It may cause injury.
Do not use fire or hair dryer to dry the filters. It might cause deformation, fire, injury.
Do not clean the healthy filters with water or other kind of detergent. Healthy filters must be cleaned only with a
vacuum cleaner or by shaking them outdoors.
CHECK BEFORE USE
1. Make sure all air inlets and outlets of the units are unblocked.
2. Make sure that nothing blocks in the water outlet of the drain pipe, and immediately clean it up if any.
3. Make sure the ground wire is reliably grounded.
4. Make sure the remote controller batteries are installed, and power is sufficient.
5. Make sure that there is not damage in the mounting bracket of the outdoor unit. If any, please contact the local
service center.
MAINTENANCE
1. Cut off the power source of the air conditioner, turn off the main power switch and remove batteries from the remote
controller.
2. Clan filters and unit body.
3. Remove dust and debris from outdoor unit.
4. Check whether there is damage in the mounting bracket of the outdoor unit and if any please contact the local service
center.
IMPORTANT NOTICE FOR PROPER RECYCLING
Many of the packaging materials are recyclable. Please dispose of the packaging materials in an environmentally safe
manner.
In case you want to dispose your old air conditioner, contact the local authorities in order to be delivered to a special
collection and recycling center for electronic and electrical equipment.
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