20
Smart Switch
For more help, please go to: http://www.tp-link.com/en/support/faq
To download the latest Firmware, Driver, Utility and User Guide, please go to:
http://www.tp-link.com/en/support/download
For all other technical support, please contact us by using the following details:
Global
Tel: +86 755 2650 4400
E-mail: support@tp-link.com
Service time: 24hrs, 7 days a week
Australia/New Zealand Tel: AU 1300 87 5465
NZ 0800 87 5465
E-mail: support.au@tp-link.com (Australia)
support.nz@tp-link.com (New Zealand)
Service time: 24hrs, 7 days a week
Brazil Toll Free: 0800 608 9799 (Portuguese Service)
E-mail: suporte.br@tp-link.com
Service time: Monday to Saturday, 09:00 to
20:00; Saturday, 09:00 to
15:
00
France Tel: +33 (0) 820 800 860 (French service)
Email: support.fr@tp-link.com
Fee: 0.118 EUR/min from France
Service time: Monday to Friday 9:00 to 18:00 *Except French Bank
holidays
Germany/Austria Tel: +49 1805 875 465 (German Service)
+49 1805 TPLINK
+49 820 820 360
E-mail: support.de@tp-link.com
Fee: 0.14 EUR/min from the German xed phone network and up to 0.
42
EUR/mi
n from mobile phone
Service time: Monday to Friday, 9:00 to 12:30 and 13:30 to 17:30.
GMT+ 1 or GMT+ 2 (Daylight Saving Time in Germany) *Except bank
holidays in Hesse
Indonesia
Tel: (+62) 021 6386 1936
E-mail: support.id@tp-link.com
Service time: Monday to Friday 9:00 to 18:00 *Except public holidays
Italy
Tel: +39 023 051 9020
E-mail: support.it@tp-link.com
Service time: Monday to Friday, 9:00
to13:00 and 14:00 to 18:00
Mal
aysia
Tel: 1300 88 875 465 (1300 88TP-LINK)
Email: support.my@tp-link.com
Service time: 24hrs, 7 days a week
Poland Tel: +48 (0) 801 080 618
+48 227 217 563 (if calls from mobile phone)
E-mail: support.pl@tp-link.com
Service time: Monday to Friday 9:00 to 17:00. GMT+1 or GMT+2
(Daylight Saving Time)
Russian Federation Tel: 8 (499) 754 5560
8 (800) 250 5560 (toll-free
call from any RF region)
E-mail:
support.ru@tp-link.com
Service time: From 10:00 to 18:00 (Moscow time)
*Except weekends and holidays in Russian Federation
Technical Support
