Bedienungsanleitung Trekstor i beat motion 2gb (Seite 19 von 132) (Deutsch, Englisch, Holländisch, Französisch, Italienisch, Portugiesisch, Spanisch, Polnisch, Türkisch, Schwedisch)

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Troubleshooting

Problem Possible cause What can you do?

My MP3 player cannot be

turned on.

The HOLD function is

activated.

Check if the key lock (HOLD switch/HOLD function) of

the MP3 player is activated. If yes, deactivate the key lock

as described in the operating instructions.

No power With an MP3 player that has an integrated battery:

When the battery is dead, charge your MP3 player either

with a USB cable connected to your PC, or with a USB

charger.

With a battery-operated MP3 player:

The battery is dead. Replace the battery. Only use

alkaline batteries. To find out if your MP3 player can also

be operated with rechargeable batteries, contact our

support team.

The battery was incorrectly inserted. Check the polarity

of the battery.

External effects External effects (such as an electrostatic discharge) can

cause your MP3 player to malfunction. If the malfunction

continues after you turn your MP3 player off and on,

reset the player or update the firmware (the software of

the MP3 player). You can find the procedure for this in

the operating instructions. The current firmware for your

MP3 player is on our website under "Downloads". If you

have any questions concerning the firmware update

that were not answered in the instructions, please

contact our support team.

My MP3 player freezes. If this repeatedly occurs for a specific audio file, the file

may be damaged. Delete the file.

If this does not eliminate the problem, reset the player

if possible. If your MP3 players still freezes, update the

firmware.

My MP3 player does not

respond when I press a

button.

The HOLD function is

activated.

Check if the key lock (HOLD switch/HOLD function) of

your MP3 player is activated. If yes, deactivate the key

lock as described in the operating instructions.

I do not hear any music from

the earphones/headphones.

Check if an audio file is being played (the display of

the elapsed or remaining time is changing). If not,

start playback.

Make sure that the stereo jack of the earphones/head-

phones is firmly seated in the jack socket.

Check if the volume of your MP3 player is loud enough.

I transferred files to my MP3

player. The MP3 player can-

not play these files.

Wrong file format The files might be in a format that your MP3 player

cannot play. The file formats supported by your MP3

player can be found on the respective datasheet on the

TrekStor homepage at www.trekstor.de.

I transferred WMA audio

files to my MP3 player. The

MP3 player cannot play

these files.

The files are copy-

protected.

If the files are WMA DRM copy-protected, you need to

copy them through the Windows Media® player. Check

beforehand if your MP3 player can play WMA DRM

copy-protected files. You can find this information on the

datasheet of your MP3 player on the TrekStor homepage

at www.trekstor.de.

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Trekstor i beat motion 2gb Seite 19

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