6
or in the case of a two cylin-
der gas installation that is
only accessible from the out-
side, the Truma Triomatic au-
tomatic reserve switch-over.
The Truma regulators have
been specially designed for
heavy duty use in caravans,
boats and vehicles. In additi-
on to a safety valve for coun-
tering excess pres-sure, they
also have a pres-sure gauge
with which you can check
that the installation is fully
gas tight.
Always connect the pressure
regulators to the gas cylin-
ders by hand, using great
care! For temperatures
around 0°C and below, the
regulators should be opera-
ted with a defroster system
(Eis-Ex). Inspect regulator
connec-tion hoses regularly
for signs of weakness. For
winter operation only use
special frost-resistant hoses.
Gas cylinders must always
stand upright!
3. Raising the case of
warranty
In Germany, the Truma
Service Center in Putzbrunn/
Munich must always be
contacted in event of a mal-
function; Abroad, respective
service partners are available
(refer to address list). Com-
plaints must be specified. In
addition, the correctly com-
pleted warranty certificate
must be presented or the Se-
rial number of the appliance
and the date of purchase
specified.
If the appliance is sent back
to the factory, the manufactu-
rer shall check whether it is a
case of warranty. If there is
damage to heaters (heat ex-
changers), the gas pressure
regulator must also be sent
back to the factory.
When returning the appliance
to the factory, the delivery is -
in normal cases - to be by
freight. If it is a case of war-
ranty, the factory shall bear
the cost for the delivery to
the factory and the cost for
returning the appliance to the
customer. If the damage is
deemed not to be a warranty
case, the manufacturer shall
notify the customer and shall
specify repair costs which
shall not be borne by the ma-
nufacturer; in this case, the
customer shall also bear the
shipping costs.
Manufacturer’s
terms of warranty
1. Case of warranty
The manufacturer grants a
warranty for malfunctions
in the appliance which are
based on material or produc-
tion faults. In addition to this,
the statutory warranty claims
against the seller remain
valid.
The warranty claim is not
valid for damage to the appli-
ance
- as a result of not original
Truma parts being used in
the appliance and as a
result of unsuitable gas
pressure regulators being
used,
- as a result of non-com-
pliance with the installation
instructions and instruc
tions for use,
- as a result of incorrect
handling,
- as a result of incorrect
packaging for transportation.
2. Scope of warranty
The warranty is valid for mal-
functions as stated under
item 1, which occur within
12 months after conclusion
of the purchase agreement
between the seller and the
final consumer. The manufac-
turer shall rectify such mal-
functions by way of repair,
however, the manufacturer
also reserves the right to sup-
ply a replacement instead of
repairing said malfunctions.
Claims for indirect damage or
consequential damage shall
be rejected. This does not af-
fect the rules of the product
liability law.
The manufacturer shall bear
the cost of employing the
Truma customer service for
the removal of a malfunction
under warranty - in particular
transportation costs, travel-
ling expenses, job and mate-
rial costs, as long as the
service is carried out in
Germany. Customer service
carried out abroad is not co-
vered by the warranty.
Additional costs based on
complicated removal and in-
stallation conditions of the
appliance (e.g. removal of
furniture or parts of the ve-
hicle body) do not come
under warranty.
