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User GUide
HiGH Performance XboX one™ GaminG Headset
For: Xbox One™ I Mobile
Designed for
FOUR
Congratulations on your purchase of the Turtle Beach Ear Force XO FOUR headset from Turtle Beach. You’ll enjoy
powerful gaming audio and chat on the Xbox One as well as for mobile gaming. Turtle Beach brings over 35 years of
expertise to transforming your listening experience. Welcome to Turtle Beach!
Package Contents P4
About the Ear Force XO FOUR Headset P5
Parts and Controls P6
Setup and Connections: Xbox One Consoles P7
Setup and Connections: Mobile Sources P9
Specications P10
TroubleshootingTips P11
ImportantSafetyInformation P12
Compliance/Conformity P13
Warranty P16
Table of Contents
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Package Contents
D E
B CA
XO FOUR Headset Detachable Boom Mic
Turtle Beach Sticker USB Micro Cable
For our Knowledgebase and Technical Support please visit
turtlebeach.com/support
Xbox One Audio Adapter
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The Ear Force® XO FOUR is the perfect audio upgrade for the Xbox One™ delivering high quality sound to get the
most from your games, music, TV and movies. Stay connected to friends through Xbox LIVE® and Skype™ with
clear, crisp chat audio and microphone clarity only Turtle Beach headsets deliver.
FEATURES
About the Ear Force XO FOUR Headset
Be immersed.
Headphones are tuned to provide the highest quality audio from the
Xbox One™ Audio Adapter.
Be social.
High-quality removable mic for chat on Xbox One™, Skype™
and Xbox LIVE®.
Be in control.
Adjust game and chat volume for the perfect audio mix.
Be mobile.
Use the XO FOUR anywhere with your tablet or portable game consoles.
Be comfortable and stylish
A soft, comfortable leather headband and mesh ear cushions provide
all-day comfort. New headset look and feel complements iconic design
of Xbox One™.
Be entertained.
Headsets aren’t just great for games. Enjoy your favorite movies and TV
shows with superior quality sound. Then crank up your tunes from music
services like Xbox Music™ or Skype™ with friends!
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Parts and Controls
Chat/Game Balance Buttons
Adjust the relative volume level to emphasize
either Game (controller icon) or
Chat (person icon).
Headset Jack
Connect the headset plug here.
Alwaysinsertrmly.
Volume Down
Press to lower overall game and
chat volume.
Volume Up
Press to increase overall game
and chat volume.
Mic Mute
Press to turn off the microphone.
Press again to turn it back on.
(LED will glow when muted)
Xbox One Audio Adapter
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Setup and Connections: Xbox One Consoles
The Ear Force XO FOUR headset is supplied with a convenient Xbox One Audio Adapter that plugs directly into the
Xbox One controller (not supplied with the headset). The adapter places game volume, chat volume and mic mute
controls right where your thumbs can operate them.
UpdatingtheXboxOnecontrollerrmware
TousetheadapterwithanXboxOnecontroller,yourstneedtoupdatethecontrollerrmware.Performthe
following steps.
1. Makesureyourconsoleisonandyou’resignedinandconnectedtoXboxLive.
Note: It’s important to connect to Xbox Live because your console will need the latest system update,
which contains the newest controller software. If you’ve connected recently, your Xbox One is probably
already up to date, but you should connect anyway just to be sure. If your console needs an update, you’ll
be prompted to install one.
2.Openthebatterycompartmentonthebackofthecontrollerandremovethebatteries.
3. Plug the Xbox One Audio Adapter into the bottom of your controller.
4. Plug in your XO FOUR (a headset is required to be plugged in so the adapter will turn on).
5. Plug the big end of the included USB cable into the port on the side of the console.
6. Plug the small end of the USB cable into the top of the controller.
7. Instructions to install the update should automatically be displayed. Follow the instructions, and don’t disconnect
the USB cable while the update is in progress.
8. When the update is complete, unplug the USB cable and put the batteries back into your controller.
9. Press the Xbox button on the Wireless Controller to turn it on. Your controller is now up-to-date, and you’re ready
to use your Xbox One Audio Adapter.
Note: You only need to update your controller one time, but if you plan to use the Xbox One Audio
Adapter with other Xbox One Controllers, you’ll need to do this process for each controller, always make
surethatallconnectionsarermlyinserted.
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Setup and Connections: Xbox One Consoles
1.Insertthemicrophoneboomplugintothejackontheleft
earcup of the headset
2.InserttheXboxOneAudioAdapterintotheXboxOneController.
Controller not included
3. Insert the cable from your headset into the headset jack of the
Xbox One Audio Adapter.
NOTE:Forreliablesound,conrmthatallconnections
arermlyinserted.
Connecting to the Xbox One controller
A
C
B
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Setup and Connections: Mobile Sources
1.Insertthemicrophoneboomintothejackontheleftearcup
of the headset.
2.Insertthecablefromyourheadsetintotheheadphonejack
of your mobile device.
C
A
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Specications
-Speakerdiameter:50mm
-Speakerfrequencyresponse:20Hz—20kHz
-Condensermicrophonefrequencyresponse:100Hz—10kHz
- Earcup style: Around-ear
-Soundpressurelevel:120dB@1kHz
-Totalharmonicdistortion:<1%
-Headphonecable:3feet(0.91m)withstereo3.5mmplug
-Weight:10.6oz.(301g)
- Xbox One audio/mic connection: Xbox One Audio Adapter
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Troubleshooting Tips
Possible cause Solution
Volume control turned down Press the Volume Up button on the Xbox One Audio Adapter
If necessary, press the Game button of the Chat/Game Mix.
Loose connector Conrmthateachplugisinsertedrmlyandfully.
Possible cause Solution
Microphone muted Press the Mic Mute button on the Xbox One Audio Adapter.
Mic boom loose
Conrmthatthemicboomisfullyinsertedintothejackon
the left earcup.
Possible cause Solution
Chat volume control turned
down
Press the Chat Button on the Chat/Game Mix of the Xbox One
Audio Adapter.
Loose connector Conrmthateachplugisinsertedrmlyandfully.
No sound/low sound
Microphone not working
If your issue is not resolved by these steps, please visit turtlebeach.com/support
No chat volume/low chat volume
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Important Safety Information
To avoid potential damage to the device, always disconnect all cables before transporting it.
WARNING: Permanent hearing damage can occur if a headset is used at high volumes for extended
periods of time, so it is important to keep the volume at a safe level. Over time, your ears adapt to
loud volume levels, so a level that may not cause initial discomfort can still damage your hearing.
If you experience ringing in your ears after listening with the headset, it means the volume is set too
loud. The louder the volume is set, the less time i takes to affect your hearing. So, please take care to
listen at moderate levels.
· Before placing a headset on your ears, turn the volume down completely, then slowly increase it to a
comfortable level.
· Turn down the volume if you can’t hear people speaking near you.
· Avoid turning up the volume to block out noisy surroundings.
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