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Guarantee
On presentation of the guarantee certificate and purchase ticket,
Twinny Load
®
gives a seven-year
guarantee on the Twinny Load
®
bicycle carrier, counting from the date of purchase as listed on the
purchase ticket.
The guarantee consists of free repair or replacement of parts in case of material and construction
errors.
The guarantee is effective after you have activated the guarantee certificate on the Twinny Load
website www.twinnyload.com or via sending the reply card supplied with the guarantee certificate.
Terms and conditions:
- The bicycle carrier must be assembled according to the supplied installation instructions.
- The bicycle carrier must be installed on the car according to the supplied use instructions.
- The bicycles must be placed and fixed on the bicycle carrier according to the supplied use
instructions.
- No changes may be made to the product.
- Any responsibility for personal injury and/or damage to properties and ensuing asset loss that
are caused by improper installation or improper use shall be excluded.
- There shall be no guarantee on defects that are caused by accidents, illegal and incompetent
use of the vehicle or defects of the vehicle on which the bicycle carrier is installed.
- The term of guarantee shall not be extended or renewed due to performance of guarantee
activities.
-
Repair or replacement of the product within the specified term of guarantee shall only be possible
for the original buyer in accordance with the purchase certificate.
- Claims should be submitted at the purchasing address listed on the purchase ticket. The bicycle
carrier, including all supplied components, must be left behind at this address.
- The buyer is responsible for the costs of returning and collecting the product and/or parts at
the purchasing address.
- The guarantee shall be cancelled if the bicycle carrier has been handled carelessly and
improperly or poorly maintained, such at the discretion of
Twinny Load
®
.
- The guarantee shall be cancelled if the serial number has been changed, damaged or removed.
The bicycle carrier must meet the technical specifications.
- The guarantee shall be cancelled if there is no purchase ticket, the ticket has been changed or
is illegible.
- Defects as a result of wear due to normal use, such at the discretion of
Twinny Load
®
, shall not
fall under the guarantee.
Disclaimer
The guarantee does not cover materials not installed by
Twinny Load
®
. The manufacturer’s liability
pursuant to the agreement is expressly limited to compliance with the guarantee obligations
described in this certificate. Any claim for damages, except those in respect of non-compliance
with guarantee obligations, is excluded. Taking into account the mandatory provisions of law
concerning (product) liability, more rights can never derived with respect to any business or
consequential loss, or (personal) loss of whatever nature, ensuing from defects to the materials
or activities delivered by
Twinny Load
®
.
