English
ViewSonic PJ558D33
Troubleshooting
Refer to the symptoms and measures listed below before sending the projector for
repairs. If the problem persists, contact your local reseller or service center.
Please refer to “Indicator Messages” as well.
Symptom
No power.
Power goes out
during use.
No picture.
No audio.
Picture not
displayed correctly.
Cause
The AC power cord is not
plugged in.
The AC power cord is not
connected to the projector.
The lamp cover loose.
The temperature is too high.
The ventilation holes are
blocked.
The projector is not turned
on.
The brightness setting is
minimized.
The connections set up are
not correctly.
The connected devices are
not functioning properly.
The projector is not turn on.
The mute function is on.
The volume setting is
minimized.
The connections have not
been set up correctly.
The connected devices are
not functioning properly.
The input signal is not
supported by the projector.
Measure
Plug in the AC power cord.
Connect the AC power cord
to the projector correctly.
Tighten the screws on the
lamp cover.
Unplug the AC power cord
and wait for a short while,
then turn the power back on.
Place the projector so that
the ventilation holes are not
blocked.
Turn the projector on.
Adjust the brightness in the
“Color” menu.
Check that all connections
are set up correctly.
Check that all connected
devices are functioning
properly.
Turn the projector on.
Set the mute to off.
Adjust the volume in the
“Audio” menu.
Check that all connections
are set up correctly.
Check that all connected
devices are functioning
properly.
Refresh the input signal
rate.
