return authorization number (RMA#) and instructions as to how and
where said equipment should be shipped. RMA numbers are only valid
for 14 days from the date of issuance. Any merchandise received after
this time or without the RMA # will be refused. Vivitar reserves the right
to reject any non-acceptable means of transportation. When equipment
is returned for any reason, the sender shall be responsible for all
damage resulting from improper packing or handling, and for loss in
transit, not withstanding any defect or nonconformity in the equipment.
In all cases, Vivitar has sole responsibility to determine the cause and
nature of said problem, and said determination with regard thereto shall
be final.
To contact us:
Vivitar Corporation
1280 Rancho Conejo Blvd.
Newbury Park, C A 91320
(949) 595-2199 24 hour Technical Support
(805) 498-7008 x105 Customer Service (M-F)
Instructions for a return:
1. Call for a RMA#
2. Put RMA# outside of packaging box
3. Enclose product description
4. Enclose copy of proof of purchase
5. Ship package prepaid and insured (We do not accept C.O.D.
shipments)
