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11 Troubleshooting
This section describes how to troubleshoot some problems when they occur to
your phone.
Why can’t I turn on my phone as I press the End Key?
Either you didn’t press the key longer than 2 seconds, or the phone has shut
down because the battery power level is too low. Please recharge the battery.
What can I do as my phone displays “Enter PIN code” when it is switched
on?
Input the PIN or input the new PIN if you have changed the code. The code can
be set “Off” if you do not want to input.
What can I do as my phone displays “Unlock”?
Unlock the keypad. See “Keypad Lock” in Section 1.5.
Why can’t my phone make any sound alerts?
Check the current profile settings.
Why are some calls not processed?
Certain call barring function may have been set to restrict phone usage.
Check the call barring status and cancel as necessary.
