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Limited warranty
What does this limited warranty cover?
The manufacturer of this VTech Product warrants to the holder of a
valid proof of purchase (“Consumer” or “you”) that the Product and
all accessories provided in the sales package (“Product”) are free
from defects in material and workmanship, pursuant to the following
terms and conditions, when installed and used normally and in
accordance with the Product operating instructions. This limited
warranty extends only to the Consumer for Products purchased and
used in the United States of America and Canada.
What will VTech do if the Product is not free from defects in
materials and workmanship during the limited warranty period
(“Materially Defective Product”)?
During the limited warranty period, VTech’s authorized service
representative will repair or replace at VTech’s option, without
charge, a Materially Defective Product. If we repair the Product,
we may use new or refurbished replacement parts. If we choose to
replace the Product, we may replace it with a new or refurbished
Product of the same or similar design. We will retain defective parts,
modules, or equipment. Repair or replacement of the Product,
at VTech’s option, is your exclusive remedy. VTech will return the
repaired or replacement Products to you in working condition. You
should expect the repair or replacement to take approximately 30
days.
How long is the limited warranty period?
The limited warranty period for the Product extends for ONE (1)
YEAR from the date of purchase. If VTech repairs or replaces a
Materially Defective Product under the terms of this limited warranty,
this limited warranty also applies to the repaired or replacement
Product for a period of either (a) 90 days from the date the repaired
or replacement Product is shipped to you or (b) the time remaining
on the original one-year warranty; whichever is longer.
What is not covered by this limited warranty?
This limited warranty does not cover:
1. Product that has been subjected to misuse, accident, shipping
or other physical damage, improper installation, abnormal
operation or handling, neglect, inundation, fire, water or other
liquid intrusion;
2. Product that has been damaged due to repair, alteration or
modification by anyone other than an authorized service
representative of VTech;
3. Product to the extent that the problem experienced is caused
by signal conditions, network reliability, or cable or antenna
systems;
4. Product to the extent that the problem is caused by use with
non-VTech accessories;
5. Product whose warranty/quality stickers, product serial number
plates or electronic serial numbers have been removed, altered
or rendered illegible;
6. Product purchased, used, serviced, or shipped for repair from
outside the United States of America or Canada, or used for
commercial or institutional purposes (including but not limited
to Products used for rental purposes);
7. Product returned without a valid proof of purchase (see item 2
below); or
8. Charges for installation or set up, adjustment of customer
controls, and installation or repair of systems outside the unit.
