4
T he WEB ER Pro mise
Th ank y ou f or p ur cha sin g a WE BE R pr o du ct .
Web er-Ste ph en Pr o du ct s L L C, 14 1 5 S. Ros e lle Ro a d,
Pal at in e, Il li no is 60 0 6 7 and i t s Int er nat io nal B us ine s s
Uni t s (li st ed a t th e en d of th is ma nua l) ( “ W EB ER ”) p ri de
our s elv es o n de li ve r ing a s af e, d ur ab le, a nd r el iab le
product.
Th is is W E BE R’s Volun ta r y War r an t y pr ov id ed t o yo u
at no e x tr a ch ar ge . It c ont ai ns th e inf or ma ti on y ou
wil l ne e d to ha ve yo ur W EB ER p r od uc t re pa ir ed o r
rep l ac ed i n th e unl ike ly ev ent o f a fa ilur e or d ef e ct .
Pu rs uan t to ap p li cab l e law s, t he O w ne r ha s se ver al
ri gh ts i n ca se th e p ro du c t is de fe c ti ve . Th os e
ri gh ts m ay in cl ud e su pp le me nt ar y p e r fo r man ce o r
replacement, abatement of the purchasing price, and
com pe ns at io n. I n so m e cou nt ri es i n th e Eur op e an
Uni on , f or e xam pl e, t hi s wou ld b e a t wo - ye ar
st atu to r y r ig ht s ta r ti ng o n th e da te of th e ha nd ov er of
the p ro d uc t . Th e se a nd o th er s ta tut or y rig ht s re ma in
una e c te d by t his Vo lun ta r y Wa rr a nt y pr ov is io n.
Infa c t , thi s Volu nt ar y Warr an t y gr an ts a d dit io na l
ri gh ts t o the O w ne r th at ar e in de p en de nt f ro m
statutor y pr ovisions .
WEBER’s V oluntary War rant y
WE BE R wa rr an t s, t o the P ur ch as er of t he W E BE R
pr od uc t (or i n ca se o f a gif t or pr om ot ion al si tu ati on ,
the p e rs on f or w ho m it w as p ur cha se d as a g if t or
promotional item) (“Owner”) that the WEBER produc t
is fr e e fr om d ef ec t s in m ate r ial an d wo r kma ns hip
for fi v e (5) ye ar s f ro m th e date o f pu rch as e wh en
as se mb le d and o p er at ed in a cc or da nc e wi th t he
ac co mpa ny ing O w ne r’s Ma nual . ( Not e: I f yo u los e o r
misp l ac e yo ur W EB ER O w ne r’s Man ual , a r ep la ce me nt
is av ail ab le o nli ne a t w w w.web er.com) T h e War r ant y
is ap pl ic ab le in Eu ro pe , th e Mi dd le E as t an d Af ri c a
(EM E A ). W EB ER a gr ee s to r ep air o r re pl ac e th e pa r t
tha t is de fe c ti ve i n mat er ial o r wo rk ma nsh ip sub je c t
to th e lim it at io ns , dis cl ai me rs , an d exc lus io ns l is te d
be low. TO T H E E X T E N T AL L OWAB L E BY A P PL I CA B L E
L AW, TH IS WAR R A NT Y IS E X TEN DE D ON LY TO TH E
OR GIN A L P URC H A SER A N D IS NO T T R A NSF ER ABL E
TO SU BS EQU EN T O W NER S, E XCEP T IN T H E C A SE OF
GIF TS AN D PR OM OT I ON A L I T EM S AS N OT E D A BO V E.
WE BE R st an ds b y it s p ro du c ts a nd i s hap py to
pr ov id e you w i th th is Vol unt ar y Wa r ra nt y d es cr ib e d
for m ate r ial d ef ec t s in t he b ar b ec ue o r it s r ele va nt
com p on ent s , no r mal w ear a nd t ear e xc ept ed .
• ‘Normal wear and tear ’ includes cosmetic and
other immaterial deterioration that may come with
ownership of your barbecue over time, such as surface
rust, dents / scr atches, etc.
How ev er, WEBE R wi ll h on our t hi s Volun tar y War ra nt y
for t he b ar b ec ue o r it s r el ev ant c omp o ne nt s wh er e
dama ge o r dy s fu nc ti on r e sult s f r om a ma ter ia l de fe c t.
• ‘Material defect’ includes rust through or burn through
of certain parts, or other damage or failur e inhibiting
your ability to safely / properly use y our barbecue.
Owner’s Responsibilities Under this
V oluntary W arrant y / Exclusion of
W arrant y
T o ens ure t ro ub le -f r ee Wa rr a nt y co ve ra ge , i t is
imp or tant ( bu t not r e qui re d) th at y ou r eg is ter y ou r
WE BE R pr o duc t o nli ne a t w w w.web er.com . Pl ea se a l so
re tai n yo ur or i gina l sa le s re ce ipt a nd /or invo ic e as
Pr oo f of P urc has e is r e qui re d fo r War r ant y c ov er ag e.
WE BE R wi ll al s o r eq uir e ph oto gr ap hs o f any a lle g ed
def e ct , an d th e s er ial n umb er o f yo ur ba r be cu e, p r io r
to pr oc e ss ing a Wa r ra nt y cl ai m. Re gi st er in g yo ur
WE BE R pr o duc t c onfi r ms yo ur Wa rr an t y co ve ra ge a nd
pr ov id es a di re c t li nk b et w ee n yo u and W E BE R in c as e
we ne e d to c ont ac t y ou .
Th e ab ov e Volu nta r y Wa rr an t y on ly ap pl ie s if t he
Ow n er ta ke s re as ona bl e ca re o f th e WE BE R pr o duc t
by fo ll ow ing a ll a ss em bl y ins tr u c tio ns , us a ge
instructions , and preventative maintena nce as
ou tl ine d in t he a cc om pan yi ng O w ne r’s Man ual , un le ss
the O w ne r c an pr ov e tha t th e mat er ial d ef e ct o r fa ilur e
is independen t of non-compliance with t he above
men ti on ed o bl iga ti on s. I f yo u li ve i n a co as ta l ar ea , or
hav e yo ur pr o duc t l oc at ed n ea r a po ol , m aint ena nc e
inc lud e s re gul ar w as hin g an d ri nsi ng o f the e x te ri or
sur fac es a s ou tl in ed i n the a c com pa ny ing O w ne r’s
Manual.
Th is Volu nt ar y Wa rr a nt y l aps e s if t he re ar e da mag e s,
deteriorations, discolourations, and / or rust for wh ich
WE BE R is n ot r es po nsi bl e ca us ed b y :
• Abuse, misuse, alter ation, modific ation, misapplic ation,
vandalism, neglect, improper assembly or installation,
and failure to pr operly perform normal and routine
maintenance;
• Insects (such as spiders) and rodents (such as
squirrels), including but not limited to damage to gas
hoses;
• Exposure to salt air and/or chlorine sources such as
swimming pools and hot tubs/spas;
• Severe weather conditions such as hail, hurricanes,
earthquakes, tsunamis or sur ges, tornadoes or severe
storms.
• Acid rain and other environmental factors.
Th e us e an d/or ins t all at io n of p ar t s o n yo ur W EB ER
pr od uc t th at ar e no t ge nui ne W EB ER p ar ts w ill v oi d
thi s Volun tar y War ra nt y, and a ny dam ag es t hat r e sul t
her eb y ar e no t co ver e d by t his Vol unt ar y Warr ant y .
Any c on ver si on o f a ba rb e cu e no t au tho r is ed b y
WE BE R an d pe r f or me d b y a WE BE R au th or is e d se r v ic e
technician will void this V oluntar y Warrant y.
W arrant y Processing
If yo u b el ie ve th at yo u ha ve a p ar t w hi ch is c ov er ed b y
thi s Volun tar y War ra nt y, ple as e co nt ac t yo ur p urc ha se
dea le r . I f ne e de d , yo u may a l so c ont ac t W E BE R
Cus to me r Se r v ic e us ing t he c on ta c t inf or mat io n
on o ur we bsi te (w ww.web er.com ). WE BE R wi ll ,
upo n inv e st iga ti on , re pai r or r ep la ce (a t it s o pt ion )
a def e ct iv e pa r t t hat i s co ver e d by th is Vol unt ar y
War ra nt y. In th e ev ent t hat r ep air o r r epl a ce me nt ar e
not p o ss ibl e, W EB ER m ay ch o os e (at i t s opt io n) to
rep l ac e th e ba rb e cu e in qu es t ion w it h a ne w ba rb e cu e
of e qual o r gr ea ter v alu e. W E BE R may a sk yo u to
re tur n p ar t s f or in sp e ct io n, s hip pin g ch ar ge s to b e
pr e -p ai d by th e O wn er. The s hip pin g ch arg e s wil l b e
rei mb ur se d to t he O w ne r if th e d efe c t is c ov er ed b y th e
Warrant y.
Wh en y ou c ont ac t y our p ur cha s e dea le r , p le as e hav e
the following information available:
• Proof of Purchase
• Photographs of the alleged defect
• Product serial number
Disclaimers
APA R T FR O M TH E WAR R A N T Y AN D DI S CL AI ME R S
A S DE S C RI BE D I N TH I S VO LU N TARY WAR R A N T Y
ST A TEMENT, T HERE ARE EXPL ICITL Y NO FURTHER
WARRANT Y OR V OLUNT ARY DECLAR A TIONS OF
LI A B IL I T Y G I V EN H ER E W H IC H GO B E Y ON D T HE
STA TU T O RY L I AB I LI T Y AP PLYI N G TO W E BE R . T HE
PRESENT VOLUNT ARY W ARRANT Y ST A TEMENT
AL SO D OE S N OT L I MI T O R E XC LU DE S I T UATIO N S OR
CL AI MS W H ER E W EB ER H A S M A N DATO RY L I AB I LI T Y
A S PR E S CR IB E D BY S TA T U T E .
NO WA RR AN T IE S S HA L L A P PLY AF T E R T HE
FI V E (5) Y E A R P ER I OD O F T HI S VO LU N TARY
WAR R A N T Y. NO O TH E R WAR R A N T IE S G IV E N BY
AN Y P E RS O N, I N CL UD I NG A D E A L ER O R RE T A I L ER ,
WI T H R E SP EC T T O A N Y PR O DU C T (S U CH A S A N Y
“EX TEND ED W A RR ANTIE S”), SHALL BIND WEBER.
TH E E XC LU SI V E R EM ED Y OF T H IS V OL UN TAR Y
WAR R A N T Y I S RE PAI R O R RE PL ACE M EN T O F TH E
P ART OR PRODUCT .
IN N O E V EN T U ND E R TH I S VO LU N TARY WA RR A N T Y
SH A L L REC O VE RY O F A N Y K IN D B E GR E ATER T H A N
TH E A MO U NT O F T HE P U RC H A S E PR IC E O F TH E
WEBER PRODUCT SOLD.
P ARTS AND ACCESSORIES REPLACED UNDER THIS
VO LU NTAR Y WAR R A N T Y AR E WAR R A N TE D O NLY FOR
THE REMAINING PERIOD OF THE ABOVE MENTIONED
ORIG INAL FIVE (5) YE AR V OLUN T ARY W ARRANT Y
PERIOD.
TH I S LI MI TA TI ON D O E S NO T A P PLY IN C A SE S O F
IN T EN T A N D GR OS S N EGL I GE N CE A N D CA SE S OF
IN JU R Y TO H UM A N L IF E O R HE A LTH O R PE R SO N A L
INJURY WHETHER THE INJURY WAS THE F AUL T
OF W E BE R OR I T S L EGA L R EP R E SE N TA T I V E S OR
AGE N T S.
TH I S VO LU NTAR Y WAR R A N T Y AP PL I E S TO P RI VATE
USE O N LY AND D OE S N O T A PP LY TO W EB ER ®
BARBECUES USED IN COMMERCIAL, COMMUNAL OR
MUL TI -UNIT SET TINGS SUCH AS REST AURANT S,
HOTELS, RESORTS, OR RENT AL PROPERTIES.
WE B ER M AY FRO M T IM E T O TI M E CH A N GE T H E
DESIGN OF ITS PRODUCTS. NOTHING CONT AINED IN
TH I S VO LU NTAR Y WAR R A N T Y SHA L L B E CO N S TR UE D
AS OBLIGA TING WEBER TO INCORPORATE
SU CH D E S IG N CH A N GE S I N TO P RE VI OU SLY
MANUFACTURED PRODUCTS, NOR SHALL SUCH
CH A N GE S B E CO N S TR UE D A S A N A DM I SS I ON T H AT
PREVIOUS DESIGNS WERE DEFE CTI VE.
Ref er to t he In ter na ti ona l Bu sin es s Un it s l is t at t he
end o f th is O wn er ’s Manu al fo r ad di ti ona l co nta c t
information.
The WEBER Promise 5 year EMEA voluntary warr anty)
At WEBER, we pride oursel ves on two things: making barbecues that last
and pr oviding a lifetime of ex cellent customer service.
REGIST R A T ION = W AR R AN T Y