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In Australia, our goods come with guarantees that cannot be excluded under the
Australian Consumer Law. You are entitled to a replacement or refund for a major
failure and compensation for any other reasonably foreseeable loss or damage. You
are also entitled to have the goods repaired or replaced if goods fail to be of
acceptable quality and the failure does not amount to a major failure. What
constitutes a major failure is set out in the Australian Consumer Law.
Warranty
WD warrants that the Product, in the course of its normal use, will for the term
defined below, be free from defects in material and workmanship and will conform
to WD’s specifications. The term of your warranty is 3 years in Australia and New
Zealand, unless otherwise required by law. The term of your warranty period shall
commence on the purchase date appearing on your purchase receipt from an
authorized distributor or authorized reseller. For any WD-brand Solid State Drive
(SSD) product (“SSD Product”), the warranty period expires at the end of the earlier
of: (a) the stated time period for the SSD Product
identified above or (b) the point
at which your use of the SSD Product exceeds the stated endurance limit, as
identified in the specifications for the SSD Product. In the event of a conflict
between this manual and the specifications, the specifications shall take
precedence. Please note, it is possible for a SSD Product to be used under
conditions which cause the media to wear out (and the warranty to expire) prior to
the expiration of the stated time period in the warranty period, as
specified in the
applicable endurance specification. Proof of purchase shall be required to be
eligible for this warranty and to establish the commencement date of this warranty.
Warranty service will not be provided unless the Product is returned to an
authorized distributor, authorized reseller or regional WD return center where the
Product was
first shipped by WD.
WD may at its discretion make extended warranties available for purchase. WD
shall have no liability for any Product returned if WD determines that the Product
was (i) not purchased from an authorized distributor or authorized reseller, (ii) not
used in accordance with WD
specifications and instructions, (iii) not used for its
intended function, or (iv) stolen from WD, or that the asserted defect a) is not
present, b) cannot reasonably be
rectified because of damage occurring before
WD receives the Product, or c) is attributable to misuse, improper installation,
alteration (including removing or obliterating labels and opening or removing
external enclosures, including the mounting frame, unless the product is on the list
of limited user-serviceable products and the
specific alteration is within the scope
of the applicable instructions, as found at http://support.wd.com), accident or
mishandling while in the possession of someone other than WD.
PRODUCTS ARE COMPLEX AND FRAGILE ITEMS THAT MAY OCCASIONALLY FAIL
DUE TO (A) EXTERNAL CAUSES, INCLUDING WITHOUT LIMITATION, MISHANDLING,
EXPOSURE TO HEAT, COLD, AND HUMIDITY, AND POWER FAILURES, OR (B)
INTERNAL FAULTS. SUCH FAILURES CAN RESULT IN THE LOSS, CORRUPTION,
DELETION ALTERATION OF DATA. NOTE THAT YOU SHALL BE RESPONSIBLE FOR
THE LOSS, CORRUPTION, DELETION OR ALTERATION OF DATA HOWSOEVER
CAUSED, AND FOR BACKING UP AND PROTECTING DATA AGAINST LOSS,
CORRUPTION, DELETION OR ALTERATION. YOU AGREE TO CONTINUALLY BACK UP
ALL DATA ON THE PRODUCT, AND TO COMPLETE A BACKUP PRIOR TO SEEKING
ANY GENERAL SERVICE AND TECHNICAL SUPPORT FROM WD.
In Australia, if the Product is not of a kind ordinarily acquired for personal, domestic
or household use or consumption, provided it is fair and reasonable to do so, WD
limits its liability to replacement of the Product or supply of equivalent or better
Compliance and Warranty Information
My Passport Go
User Manual
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