Bedienungsanleitung Whirlpool ADG 6962 IX (Seite 4 von 4) (Englisch)

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What to do if...

If a fault occurs, before contacting our After-Sales Service, make the following checks to try and remedy the problem

(* see also the corresponding chapter in the user instructions).

Problem Cause Remedy

The appliance is not

working

• No water supply. • Open the tap.

• The appliance does not load

sufficient water.

• Clean the water supply tap filter.

• Ensure there are no kinks in the water hose.

• There is a power failure. • Insert the plug into the mains socket.

• Press the Start button.

• Close the door.

• Check the domestic circuit fuse.

• Starting the selected programme. • The programme can be set to “0” to start.

If crockery is not

perfectly dry

• Insufficient rinse aid. • Increase dosage *.

• Residual water in cavities. • Load crockery at an angle.

If crockery is not

perfectly clean

• The water jet does not reach

the crockery.

• Arrange crockery so that items do not touch each

other.

Load crockery upside down.

• Insufficient detergent. • Follow recommended detergent dosage.

• Unsuitable programme. • Select a more intense wash cycle.

• Spray arms blocked. • The spray arms must be able to turn freely.

• Spray arm nozzles clogged. • Remove any impurities obstructing the water flow *.

• Incorrect detergent/detergent too old. • Use a good quality detergent.

Sandy or grainy residues

• Clogged filters. • Check filters regularly/if necessary clean *.

• Filters incorrectly assembled. • Insert the filter correctly *.

Colour of plastic parts

faded

• Tomato/carrot juice,... • Depending on the material, if necessary use a

detergent with a greater whitening power.

Deposits on crockery

• removable • Streaks on the crockery/glasses. • Increase the rinse aid dosage *.

• Streaks on glasses. • Reduce the rinse aid dosage *.

• Layer of salt on crockery/glasses. • Close the salt container lid properly *.

• not removable • Insufficient water softening,

calcium deposits.

• Change water hardness setting, if necessary add

salt *.

Opaque glasses/ glasses

not sparkling

• Cannot be washed in the dishwasher. • Use suitable glasses.

Rust on cutlery

• Not made of stainless steel. • Use suitable cutlery.

Identifying appliance

faults

• The START indicator lamp flashes. • Ensure that the filter assembly is not clogged and

if necessary clean it *.

Start the programme again. Press the Start button for

2 seconds, until the Start indicator lamp switches

off. Select a new programme and press the Start

button again.

• Indicator F... (if provided). • Call the After-Sales Service.

If after carrying out the above checks the malfunction persists or appears again, turn the appliance off and turn off the

water supply tap, then call our After-Sales Service (see guarantee).

Before contacting our After-Sales Service, take note of the following:

• The nature of the fault.

• The appliance type and model.

• The service code (the number indicated on the adhesive rating

plate) inside the door on the right-hand side.

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Whirlpool ADG 6962 IX Seite 4

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