Bedienungsanleitung Whirlpool AW Eco 9650 (Seite 10 von 12) (Englisch)

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TROUBLESHOOTING GUIDE

Your washing machine is equipped with automatic safety functions which detect and diagnose faults at an early

stage and allow you to react appropriately. These faults are frequently so minor that they can be removed within

a few minutes.

Problem Causes - Solutions - Tips

Appliance does not start,

no indicator lamps are on

• Plug is not properly inserted in socket.

• Socket or fuse does not function correctly (use a table lamp or similar

appliance to test it).

Appliance does not start

although “Start(Pause)”

has been pressed

• Lid is not properly closed.

• The “Child lock” function has been activated (if available on your

model). To unlock the buttons, push temperature and spin speed button

simultaneously and hold them at least for 3 seconds. The key symbol on

the display disappears and the programme can be started.

Appliance stops during the

programme, and the

“Start(Pause)” light blinks

• “Rinse hold” option is activated (if available on your model) - terminate

“Rinse hold” by pressing “Start(Pause)” or by choosing and starting

“Drain”.

• Programme has been changed - reselect desired programme and press

Start(Pause)”.

• Programme has been interrupted and eventually lid has been opened -

close lid and restart programme by pressing “Start(Pause)”.

• The appliance’s safety system has been activated (see “Description of

failure indicators”).

• Water tap is not opened or water inlet hose is kinked (“Water tap closed”

indicator lights up).

Detergent dispenser

contains residues from

detergent/additives at end

of wash

• Detergent dispenser is not properly installed, or detergent dispenser is

blocked (see “Care and Maintenance”).

• Filter in the water inlet hose is blocked (see “Care and Maintenance”).

Appliance vibrates during

spin cycle

• Washing machine is not level; the feet are not properly adjusted (see

“Installation”).

• The transport bracket has not been removed; before using the washing

machine, the transport bracket must be removed.

Final spin results are poor

• Unbalance during spinning prevented spin phase to protect the washing

machine (see “Unbalance during spinning”).

• Excessive foam formation prevented spinning; select and start “Rinse &

Spin” programme. Avoid excessive detergent dosing (see “Detergents

And Additives”).

• “Spin” button has been set to a low spin speed.

“Unbalance during spinning”

The “Spin/Drain” indicator

in the programme ﬂow bar

blinks, or the spin speed on

the display blinks, or the spin

speed indicator blinks after

the end of the programme

(depending on the model).

The laundry is still very wet.

Unbalance of the laundry load during spinning prevented the spin phase

to avoid damages on the washing machine. This is why the laundry is still

very wet.

Reason for unbalance can be: small laundry loads (consisting of only few

quite big or absorbent items, e.g. towels), or big/heavy laundry items.

• If possible avoid small laundry loads.

• It is highly recommended that you add other laundry items of different

sizes when washing a big or heavy piece of laundry.

If you want to spin the wet laundry, add more laundry items of different

sizes, and subsequently select and start the “Rinse & Spin” programme.

Programme duration is

considerably longer or

shorter as indicated in the

“programme chart” or on

the display (if available)

Normal function of the washing machine to adapt to factors that can have

an effect on the programme duration, like excessive foam formation, load

unbalance due to heavy laundry items, prolonged heating time resulting

from low inlet water temperature etc.. Moreover, the sensing system of the

washing machine adapts the programme duration to the size of the wash

load.

Depending on these factors, the duration is recalculated during the

programme and updated if necessary; during such periods, an animation

appears on the display (if available). For small loads, the programme

time indicated in the “programme chart” may be reduced by up to 50%.

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Whirlpool AW Eco 9650 Seite 10

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