Bedienungsanleitung Whirlpool AWO 5476 (Seite 8 von 12) (Englisch)

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TROUBLESHOOTING GUIDE

Your washing machine is equipped with various automatic safety functions. These enable faults to be

detected in good time and the safety system can react appropriately. These faults are frequently so minor

that they can be removed within a few minutes.

Problem Causes, Solutions, Tips

Appliance does not start, no

indicator lamps are on

•

Plug is not properly inserted in socket.

•

Socket or fuse does not function correctly (use a table lamp or similar appliance to test it).

•

the “On/Off” button has not been pressed (if available on your model).

Appliance does not start

although “Start/Pause” has

been pressed

•

Door is not properly closed.

•

The “Child lock/Lock buttons” feature has been activated (if available on

your model). To unlock the buttons, push the two buttons marked with the key

symbol simultaneously and hold them at least for 3 seconds. The key symbol on the

display disappears and the programme can be started.

Appliance stops during the

programme, and the “Start/

Pause” light blinks

•

“Rinse hold” is activated, and the “Rinse hold” symbol lights up in the programme

sequence indicator. Press the

“Start/Pause”

button to start the drain programme.

•

Programme has been changed - reselect desired programme and press

“Start/Pause”

•

Programme has been interrupted and eventually door has been opened - close

door and restart programme by pressing

“Start/Pause”

•

The appliance’s safety system has been activated (see “Description of failure

indications” in your programme chart).

•

Water tap is not opened or water inlet hose is kinked or blocked (“Water tap

closed” indication lights up).

Detergent dispenser

contains residues from

detergent and/or additives

•

Water entering is not enough; the mesh filters of the water supply could be blocked

(see “Care And Maintenance”).

Appliance vibrates during

spin cycle

•

Transport bolts have not been removed;

before using the washing machine, it

is imperative that the transport bolts are removed.

•

Appliance is not level / not standing firmly on all four feet (see separate “Installation Guide”).

Final spin results are poor

The appliance has an unbalance detection and correction system. If individual heavy items

are loaded (e.g. bathrobes), this system may reduce the spin speed automatically or even

interrupt the spin completely in order to protect the washing machine.

•

Heavy item(s) prevented spinning; add smaller articles of laundry and repeat spin cycle.

•

Excessive foam formation prevented spinning; select and start “Rinse & Spin”

programme. Avoid excessive detergent dosing (see “Detergents And Additives”).

•

“Spin” button has been set to a low spin speed.

The washing machine is at a

standstill for several minutes

in the middle of a running

programme; the wash

programme seems not to

proceed

Normal function of the washing machine used for optimizing the rinse phase. One

reason for such a pause can be that you might have used too much detergent; the

washing machine automatically interrupts the programme to have the foam reduced.

This standstill may be repeated several times until the foam reduction is sufficient to

continue the wash cycle. If the foam persists, the red “Service” indicator will light up

and the display shows “F18” or “Fod” - refer to the instructions concerning the

“Service” indication on the next pages in this case.

Detergent residues on

laundry after wash

Whitish residues on dark fabrics are caused by insoluble compounds used in

phosphate-free powder detergents.

- avoid overdosing of detergent; use liquid detergent; select “Intensive Rinse” option

if possible; brush out the fabric.

Programme duration is

considerably longer or

shorter as indicated in the

“programme chart” or on

the display (if available)

Normal function of the washing machine to adapt to factors that can have an effect

on the programme duration, like excessive foam formation, load unbalance due to

heavy laundry items, prolonged heating time resulting from low inlet water

temperature etc.. Moreover, the sensing system of the washing machine adapts the

programme duration to the size of the wash load.

Depending on these factors, the duration is recalculated during the programme and

updated if necessary;

during such periods, an animation appears on the display

(if available).

For small loads, the programme time indicated in the "programme

chart" may be reduced by up to 50%.

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Whirlpool AWO 5476 Seite 8

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