Bedienungsanleitung Whirlpool AWOA7123 (Seite 10 von 16) (Englisch)

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TROUBLESHOOTING GUIDE

Your washing machine is equipped with automatic safety functions which detect and diagnose faults at

an early stage and allow you to react appropriately. These faults are frequently so minor that they can be

removed within a few minutes.

Problem Causes - Solutions - Tips

Appliance does not start,

no indicators are on

• Plug is not properly inserted in socket.

• Socket or fuse does not function correctly (use a table lamp or similar

appliance to test it).

• The washing machine is switched off automatically to save energy,

before programme start or after programme end. To switch on the

washing machine, turn the programme selector ﬁrst to “Off/O” and then

to the desired programme again.

Appliance does not start

although “Start(Pause)”

has been pressed

• Door is not properly closed.

• The “Child lock/Lock buttons” feature has been activated (if

available on your model). To unlock the buttons, push the two buttons

marked with the key symbol simultaneously and hold them at least for 3

seconds. The key symbol on the display disappears and the programme

can be started.

Appliance stops during the

programme, and the

“Start(Pause)” indicator

blinks

• “Rinse hold” is activated. Press “Start(Pause)” to spin the laundry.

For draining the water without spinning, select “Drain” programme (if

available) or press the “Reset/Drain” button for at least 3 seconds.

• Programme has been changed - reselect desired programme and press

“Start/Pause”.

• Programme has been interrupted and eventually door has been opened

- close door and restart programme by pressing “Start(Pause)”.

• The appliance’s safety system has been activated (see “Failure

indicators” in your programme chart).

• Water tap is not opened or water inlet hose is kinked or blocked (“Water

tap closed” indicator blinks).

Detergent dispenser

contains residues from

detergent and/or additives

• Water entering is not enough; the mesh ﬁlters of the water supply could

be blocked (see “Care And Maintenance”).

Appliance vibrates during

spin cycle

• Transport bolts have not been removed; before using the machine, it

is imperative that the transport bolts are removed.

• Appliance is not level / not standing ﬁrmly on all four feet (see separate

“Installation Guide”).

Final spin results are poor

• Unbalance during spinning prevented spin phase to protect the washing

machine (see “Unbalance during spinning”).

• Excessive foam formation prevented spinning; select and start “Rinse &

Spin” programme. Avoid excessive detergent dosing (see “Detergents

And Additives”).

• “Spin” button has been set to a low spin speed.

Unbalance during spinning”

The “Spin/Drain” indicator

in the programme ﬂow bar

blinks, or the spin speed on

the display blinks, or the spin

speed indicator blinks after

the end of the programme

(depending on the model).

The laundry is still very wet.

Unbalance of the laundry load during spinning prevented the spin phase

to avoid damages on the washing machine. This is why the laundry is still

very wet.

Reason for unbalance can be: small laundry loads (consisting of only few

quite big or absorbent items, e.g. towels), or big/heavy laundry items.

• If possible avoid small laundry loads.

• It is highly recommended that you add other laundry items of different-

sizes when washing a big or heavy piece of laundry.

If you want to spin the wet laundry, add more laundry items of different

sizes, and subsequently select and start the “Rinse & Spin” programme.

The washing machine is at a

standstill for several minutes

in the middle of a running

programme; the wash

programme seems not to

proceed

Normal function of the washing machine used for optimizing the rinse

phase. One reason for such a pause can be that you might have used too

much detergent; the washing machine automatically interrupts the pro-

gramme to have the foam reduced. This standstill may be repeated several

times until the foam reduction is sufﬁcient to continue the wash cycle. If the

foam persists, the red “Service” indicator will light up and the display shows

“F18” or “Fod” - refer to the instructions concerning the “Service” indication

on the next pages in this case.

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Whirlpool AWOA7123 Seite 10

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