Bedienungsanleitung Whirlpool FSCR12441 (Seite 40 von 64) (Englisch)

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QUESTION ANSWER

Are there any dierences

between using a smart phone (or

a tablet) with Android or iOS?

You can use the operating system you prefer, there are no dierences.

Which WiFi protocols are

supported by the appliance?

The radio installed in the washing machine supports WiFi b/g/n for

European countries.

Which version of WPS is

supported?

The appliance supports WPS 2.0 or higher. To verify the WPS used by

your router check the router documentation.

Which settings/conguration

have to be set on the router

software?

The requested settings are:

• 2.4 GHz enabled, WiFi b/g/n

• DHCP and NAT activated

Please refer to router documentation for more information.

Is it possible to use Tethering over

a mobile 3G instead of a router?

Yes, but cloud services are designed for devices which are continuously

connected to the Internet.

How can I verify that my home

Internet connection works and

that the wireless functionality is

on?

You can search for your network either with your tablet or with your

smartphone and/or computer and - if the network is visible - check if the

connection works. Remember to

disable any other data connections

(i.e. the one of your mobile phone) before trying.

How can I nd out my wireless

network name and password?

A label reporting this information is usually sticked to the router.

Otherwise type the URL "http://IP number of the router" to access the

router setup from a connected device.

What can I do if the WiFi channel

is used from the neighborhood?

You have to check the channel used for your home WiFi and, if the

channel is already used from another router, force your router to use a

channel free from interference.

Please refer to router documentation for more information.

How do I verify that the wireless

functionality on the appliance is

on?

Verify that the Connection Status indicator light is stable on.

Using your smart device, check on the

Sense Live app if the

appliance network is visible and connectet to the cloud.

How much must the distance

between the router and the

washing machine be?

The coverage is strongly dependent from wall materials. You can verify

signal strength in two ways.

If the radio washing machine appliance is already provisioned, you can

check the signal strength on the Live menu. If the RSSI Value is greater

than -75 the connection is good (e.g. -60, the connection is good; -80

the connection is bad).

• If the radio washing machine appliance is not provisioned yet, you

have to check the signal strength using your tablet (or another

wireless HAN device) next to the washing machine (there are

specic software tools downloadable from the Internet to check

the signal strength).

Is there anything that can prevent

the signal to reach the appliance?

Verify you do not have devices using the entire Internet bandwidth and

make sure that all the home Internet devices do not exceed the router

max limit of connected devices.

What can I do if my wireless

connection does not reach the

washing machine?

You have to use a specic device to extend your home WiFi coverage

such as Access Point, WiFi repeaters or Power-line brige (not provided

with the washing machine).

SENSE LIVE FEATURE / FAQ

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