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The appliance does not work:
• Is the power cable plugged into a socket powered with the right voltage?
• Have you checked the protection devices and fuses of your home’s electrical system?
The motor seems to run too much:
• Is the condenser free of dust and fluff?
• Are the doors properly closed?
• Are the door seals intact?
• On hot days or when the room is warm, it is normal for the motor to run longer.
• If the appliance door has been left open for a long time or if large amounts of food have been
introduced, the motor will run longer in order to cool the inside of the appliance.
If moisture has accumulated:
• Make sure the air ducts inside the compartment are not blocked and thus preventing the circulation of
air.
• Make sure food is properly packaged. Dry any wet food containers before placing them in the
appliance.
• Make sure the doors are not opened too frequently. When the door is opened, the moisture contained
in the room air enters the appliance. The more often the door is opened, the faster moisture
accumulates, especially if the room itself is very humid.
• If the room is very humid, it is normal for moisture to accumulate inside the appliance.
If there is water in the defrost pan:
• This is normal in hot and humid weather. The pan can even be half full. Make sure the refrigerator is
level so that water does not spill from the pan.
If the appliance temperature is too high:
• Are the appliance controls correctly adjusted?
• Has a large amount of food been placed in the appliance?
• Make sure the doors are not opened too frequently and check that the doors close properly.
• Make sure the air ducts inside the compartment are not blocked and thus preventing the circulation of
cold air.
If the area in contact with the seal is hot to the touch:
• This is normal in hot weather and when the compressor is working.
If the doors do not open and close properly:
• Make sure no food packages are blocking the door.
• Make sure the inside parts or the automatic ice-maker are not incorrectly positioned.
• Make sure the door seals are not dirty or sticky.
• Make sure the appliance is level.
If the light does not work:
• Have you checked the protection devices and fuses of your home’s electrical system?
• Is the power cable plugged into a socket powered with the right voltage?
• Is the lamp burnt?
If the automatic ice-maker does not work:
• Has the freezer had enough time to become cold? With a new appliance this may take overnight.
• Is the automatic ice-maker ON/OFF button set to ON?
• Is water reaching the automatic ice-maker? Is the water cock open? The filter may be clogged or not
correctly installed. Firstly, check the filter installation instructions to make sure the filter is correctly
fitted and not clogged. If installation or clogging is not the problem, call qualified personnel or a
technician.
TROUBLESHOOTING GUIDE
