34 35
• The hearing aid is made of modern non-allergenic
materials. Still, in rare cases skin irritation can occur. If
you notice skin irritation in or around your ear or ear
canal, contact your hearing care professional.
• Please be aware that the use of any type of hearing
aid may involve a slightly increased risk of infection
in the ear canal. An infection can arise as a result of
inadequate ventilation of the ear. Therefore, we rec-
ommend that you remove the hearing aid from your
ear at night to allow the ear canal to be ventilated.
Make sure that you clean and inspect your hearing
aid as required. If an infection occurs, you should
seek medical attention and contact your hearing
care professional for advice on how to disinfect the
hearing aid. Do not under any circumstances use al-
cohol, chlorine or similar substances.
In case of malfunction
The following pages include some quick advice in case
you experience problems. Before contacting your hear-
ing care professional, please follow the advice below:
If the hearing aid is dead, it could be because:
• The hearing aid is not turned on. Make sure the battery
is placed correctly and the battery compartment cov-
er is closed correctly.
• The battery is dead or does not work. Insert a new bat-
tery in the hearing aid.
• The sound outlet is blocked. Clean the area around the
sound outlet of the hearing aid with the provided
small brush or cloth (see page 24). If the sound outlet
is still blocked, you should change the wax guard. If
you cannot clean the sound outlet completely, you
should contact your hearing care professional. Do
not insert anything into the sound outlet as this could
damage the hearing aid.
• The microphone opening is blocked. If you suspect that
earwax or dirt has migrated into the microphone in-
side the hearing aid, contact your hearing care pro-
fessional. Do not insert anything into the microphone
opening.
