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Getting started
Charging the battery
The battery may not be fully charged at first. It’s a good idea to fully charge it as soon as you get a
chance, and for at least 6 to 8 hours prior to use. The best way to charge your Clear tablet is by
connecting it to its wall charger ensuring that the charging pin of the wall charger is carefully
inserted it into the charging port. Do not force the charging tip into the power port or wiggle it
around. Failure to follow these guidelines will result in damaging your power port and may be
considered incidental, accidental, or physical damage to your tablet which would not be covered
under Wintec Industries’ limited 1 year warranty. Here are some basic guidelines:
Use only the charging unit and micro USB cable that come s with your FileMate Clear.
Using a different charging unit or cable may damage your tablet. If you need a replacement
wall charger, please contact Wintec Industries’ customer support team at 1 -866-989-4683.
The best power source is the charging unit that comes with your tablet. Other sources, such
as a laptop, may not work as well or may damage your Clear. Using non-approved or generic
chargers may damage the power port which is not covered under the 1 year limited warranty
with Wintec Industries.
The tablet charges faster when you’re not using it. So, please power your Clear off and let it
charge.
Have a charging routine is best. Decide where and when you plan to charge your Clear.
It is not recommended to use and charge your Clear at the same time. There is a possibility
of bending or flexing the charging port causing physical distress or damage.
