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Problem Cause Corrective action
The portafilter holder does not
lock into place on the device.
There is too much coffee in the
portafilter.
Use the measuring spoon
provided and ensure you are
using the right portafilter for
the method of preparation.
The foam on the coffee is light
(the coffee is coming out too
quickly).
The coffee powder was not
pressed down enough.
Press the coffee powder down
harder.
Too little coffee powder. Use more espresso coffee
powder.
The espresso coffee powder
is ground too coarsely.
Only use coffee powder for
espresso machines.
The espresso coffee powder is
not the right quality.
Use a better quality espresso
coffee powder.
The foam on the coffee is dark
(the coffee is coming out too
slowly).
The espresso coffee powder was
pressed down too hard.
Press the coffee powder down
less.
Too much espresso coffee
powder.
Use less espresso coffee powder.
The portafilter is blocked. Clean as described in the
“Cleaning the coffee portafil-
ters” section.
The coffee powder is ground
too finely.
Only use coffee powder for
espresso machines.
The espresso coffee powder is
ground too finely or damp.
Only use espresso coffee
powder for espresso machines
and make sure it does not get
damp.
Limescale in the water circuit. Descale as described in the
“Descaling” section.
The coffee machine is not
producing drinks and the 1 and
2-cup button flashed for a few
seconds.
Tank empty. Fill the water tank.
The water tank is not properly
inserted and the valves at the
bottom are not opened.
Push the water tank down
gently to open the valves at the
bottom.
The portafilter is blocked. Clean as described in the
“Cleaning the coffee portafil-
ters” section.
Limescale in the water circuit. Descale as described in the
“Descaling” section.
The coffee machine is not working and all the control lights are
flashing red.
Disconnect the device from the
mains power immediately and
consult an authorised customer
service centre.
For UK use only
This product is supplied with a 13 A plug conforming to BS 1363 fitted to the mains lead. If the
plug is unsuitable for your socket outlets or needs to be replaced, please note the following. If the
plug is a non-rewireable one, cut it from the mains lead and immediately dispose of it. Never insert
it into a socket outlet as there is a very great risk of an electric shock.
The replacement of the plug at the mains lead has to be done according to the following instruc-
tions:
Important: The wires in this mains lead are coloured in accordance with the following code:
blue Neutral
brown Live
As the colours of the wires in the mains lead of this
appliance may not correspond with the coloured markings
identifying the terminals in your plug, proceed as follows:
the wire which is coloured blue must be connected to the terminal which is marked with the
letter N or coloured black,
the wire which is coloured brown must be connected to the terminal which is marked with
the letter L or coloured red.
Do not connect any wire to the terminal which is marked
with the letter E or by the earth symbol
, or coloured green or green and yellow.
If a 13 A (BS 1363) plug is used it must be fitted with a 13 A fuse conforming to BS 1362 and be
ASTA approved. If any other type of plug is used, the appliance must be protected by a 10 A fuse
either in the plug or adapter or at the distribution board.
If in doubt - consult a qualified electrician.
Never use the plug without closing the fuse cover.
The appliance complies with European directives 2014/35/EU, 2014/30/EU and
2009/125/EU.
At the end of its life, this product may not be disposed of in normal household
waste, but must instead be taken to a collection point for recycling electrical and
electronic appliances.
The materials are recyclable in accordance with their labelling. Reuse, recycling
and other ways of reutilising old appliances make an important contribution to
protecting our environment.
Please ask your local authorities for information about the appropriate disposal
point.
End users are personally responsible for deleting any personal data that may be
stored on appliances they are disposing of.
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  • obwohl ich die Tasten drücke, startet das Entkalkungsporgramm nicht, was kann ich tun ? Eingereicht am 25-12-2022 15:39

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    Vielen Dank für Ihre Hilfe! Eingereicht am 9-1-2021 13:21

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