18
|
Wolf Customer Care 800.222.7820
TROUBLESHOOTING
Wolf, Wolf & Design, Wolf Gourmet, W & Design and the color red as applied to knobs are registered trademarks and service marks of Wolf Appliance, Inc. Sub-Zero,
Sub-Zero & Design, Dual Refrigeration, The Living Kitchen, Great American Kitchens The Fine Art of Kitchen Design, and Ingredients are registered trademarks and service marks
of Sub-Zero, Inc. All other trademarks or registered trademarks are property of their respective owners in the United States and other countries.
Troubleshooting
Microwave oven does not operate.
• Verify power is on.
• Verify electrical power to microwave oven and home
circuit breaker is on.
Food in microwave oven is not heating.
• Check controls to verify proper setting.
• Microwave oven is in demonstration mode. Refer to
page 10 to cancel.
Time on the display counts down very rapidly.
• Microwave oven is in demonstration mode. Refer to
page 10 to cancel.
Interior light does not work.
• Contact Wolf factory certied service.
Touch controls will not operate.
• Control panel lock is on. Refer to page 9 to unlock.
Display ashes.
• Power outage. Touch STOP/CLEAR and reset clock.
If microwave oven was in use, reset cooking function.
Radio or TV interference caused by microwave oven.
• Verify microwave oven is on a different electrical circuit,
relocate radio or TV as far away from microwave oven as
possible or check position and signal of antenna.
SERVICE
• Maintain the quality built into your product by contacting
Wolf factory certied service. For the name of the
nearest Wolf factory certied service, check the contact
& support section of our website, wolfappliance.com or
call Wolf customer care at 800-222-7820.
• When contacting service, you will need the model and
serial number of your product. Both numbers are listed
on the product rating plate. Refer to page 8 for rating
plate location.
• For warranty purposes, you will also need the date of
installation and name of your authorized Wolf dealer. This
information should be recorded on page 2 of this guide.
