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WowWee™ 90-Day Limited Warranty
WowWee’s warranty obligations for Noomie™ (this “Product”) are limited to the terms set forth below.
WowWee Group Limited (“WowWee”) warrants to the original end-user purchaser that this Product will be free
from defects in materials and workmanship under normal use for a period of 90 days from the date of retail
purchase (the “Warranty Period”). This warranty is extended only to the original end-user purchaser of a new
product that was not sold “as is”.
If a defect arises:
(1) you may within 30 days from the date of retail purchase (or such other period specified by the return
policies of the place of purchase) return this Product to the place of purchase, together with the original
proof of purchase and either the original box or the UPC code label from the box, and this Product will be
replaced or, in the event that a replacement for this Product is not available at the place of purchase, either
a refund of the purchase price for this Product or a store credit of equivalent retail value will be provided; or
(2) you may after the day that is 30 days from the date of retail purchase (or such other period specified
by the return policies of the place of purchase) and within the Warranty Period contact WowWee Customer
Support to arrange for the replacement of this Product. In the event that a replacement for this Product
is not available this Product will be replaced by WowWee with a product of equivalent or greater retail value.
Notwithstanding the foregoing terms of this warranty, WowWee reserves the right at all times, at its sole
option and discretion, to refund to you the purchase price paid by you for this Product in full and final
settlement of WowWee’s obligations under this warranty.
A purchase receipt or other proof of the date of retail purchase and purchase price is required in order to
claim the benefit of this warranty.
If this Product is replaced, the replacement product becomes your property and the replaced Product
becomes WowWee’s property. If the place of purchase refunds the purchase price of this Product or issues a
store credit of equivalent retail value, this Product must be returned to the place of purchase and becomes
WowWee’s property. If WowWee refunds the purchase price of this Product, this Product must be returned to
WowWee and becomes WowWee’s property.
EXCLUSIONS AND LIMITATIONS
This warranty covers the normal and intended use of this Product. This warranty does not apply: (a) to damage
caused by accident, abuse, unreasonable use, improper handling and care or other external causes not arising
out of defects in materials or workmanship; (b) to damage caused by service performed by anyone who is
not an authorized representative of WowWee; (c) to any hardware, software or other add-on components
installed by the end-user; (d) if this Product has been disassembled or modified in any way; (e) to cosmetic
damage, including but not limited to scratches, dents or broken plastic, or normal wear and tear.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS AND YOU MIGHT ALSO HAVE OTHER RIGHTS THAT VARY FROM
STATE TO STATE. WOWWEE’S RESPONSIBILITY FOR PRODUCT DEFECTS IS LIMITED TO THE REPLACEMENT OF THIS
PRODUCT OR THE REFUND OF THE PURCHASE PRICE FOR THIS PRODUCT. ALL EXPRESS AND IMPLIED WARRANTIES,
INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE, ARE LIMITED IN TIME TO THE TERM OF THIS LIMITED WARRANTY. NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE EXPIRATION OF THE LIMITED WARRANTY PERIOD. If any
term of this warranty is held to be illegal or unenforceable, the legality or enforceability of the remaining
terms shall not be affected or impaired.
EXCEPT AS PROVIDED IN THIS WARRANTY AND TO THE EXTENT PERMITTED BY LAW, WOWWEE IS NOT RESPONSIBLE
FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES HOWSOEVER CAUSED RESULTING FROM
BREACH OF WARRANTY OR CONDITION OR UNDER ANY OTHER LEGAL THEORY, INCLUDING BUT NOT LIMITED TO
LOSS OF USE. THE FOREGOING LIMITATION SHALL NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY
STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES,
OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THESE LIMITATIONS MIGHT NOT APPLY TO YOU.
Valid only in U.S.A.
Q&A AND PRODUCT SUPPORT
If you are experiencing difficulties with Noomie™, use this troubleshooting guide or
visit www.wowweezone.com for further support.
Q: My Noomie™ has trouble speaking and interacting…
A: Try switching Noomie™ OFF then ON again. If problem persists, try replacing
the 3 x “AA” size alkaline batteries in Noomie™.
Q: My Noomie™ has trouble performing turns and is moving too slowly…
A: Make sure there are neither dirt nor fibers trapped around the wheels. If
there are, remove carefully with adult supervision, if required. If Noomie™
still moves slowly, try replacing the 3 x “AA” size Alkaline batteries in Noomie™.
Q: My Noomie™ is not responding to the Remote Controller…
A: Make sure that you are pointing the Remote Controller at the IR Sensor
located to the front or back of the head. If Noomie™ still does not respond,
try replacing the 1 x “CR2032 3V” size battery in the Remote Controller.
FAQS WARRANTY
This symbol is only valid in the European Union. If you wish to discard this product, please contact your
local authorities or dealer and ask for the correct method of disposal.
The equipment that you have purchased has required the extraction and use of natural
resources for its manufacturing. It may contain substances that are hazardous to
health and the environment. In order to prevent the release of these substances into
the environment and to reduce the pressure on natural resources, we encourage
you to use appropriate return systems. These systems will ensure that most of
the materials in your equipment are properly reused or recycled at the end of its
operational life. The crossed-bin symbol invites to use these systems. For further
information on collection, reuse and recycling systems, please contact your regional
waste management administration.
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