General.
Unpack the re carefully and retain the packaging for possible future use , in the event of moving or
returning the re to your supplier . The Remote C ontrol and batteries are packed separat ely in the
carton.
The re incorporates a ame e ect, which can be used with or without heating, so that the comforting
eect may be enjoyed at an y time of the year . Using the ame eect on its own only requires little
electricity.
This model is designed to be installed in a surround or into a wall r ecess.
Before connecting the re check that the supply voltage is the same as that sta ted on the re.
Please note: Used in an environmen t where background noise is very low , it may be possible to hear
a sound which is related to the operation of the ame e ect. This is normal and should not be a cause
for concern.
Electrical connection.
W ARNING – THIS APPLIANCE MUST BE EARTHED.
This re must be used on an AC ~ supply only and the v oltage marked on the re must correspond to
the supply voltage.
Before switching on, please read the saf ety warnings and operating instructions.
PLEASE RET AIN THIS USER’S GUIDE FOR FUTURE REFERENCE
Do not put plastic components into a dish washer .
Only slide out the drawer when the wa ter tank needs to be lled or a lamp needs to be changed
otherwise you will inadvertently alter the water lev el and the ame eect operation.
Only use tap water in this appliance with a maximum hardness of 10 dH.
Always ensur e that the re is sitting on a level oor .
If you intend not using the appliance f or longer than 2 weeks, drain the water from sump and
water tank and dry the sump.
Once installed, never move this re or lay on its back, without draining the water from sump
and water tank.
The water tank, sump, sump lid, tank cap and air lters must be cleaned once every two weeks,
particularly in hard water areas.
The re appliance should never be operated if the lamps are not working.
The lamps should be regularly inspected as described under ‘Maintenance’ and ‘Changing
lamps’.
Installation Instructions
Ensure that all packing items are remov ed (read any warning labels carefully).
Retain all packing for possible future use, in the ev ent of moving or returning the appliance to
your supplier .
T o reduce heat losses and to prev ent any chimney updraugh t aecting the operation of your
re we rec ommend that the chimney ue is blocked o , ensure that there is a slight gap for
ventilation.
Insert bulbs rst before you connect to mains. Bulbs in separate pack.
T o install the appliance;
Hold the re by the sides and gently manoeuvre into position. P lug the re into a 13amp/240 volt
outlet. Ensure that the supply cable exits at the front of the r e, at the right or left hand corner to
suit your supply socket location and is not trapped under the re such that it might cause it t o be
damaged.
Before switching on the appliance , please read the following instructions.
IMPORT ANT: THESE INSTRUCTIONS SHOULD BE READ CAREFULL Y AND RE T AINED FOR FUTURE REFERENCE
Important Safety Advice:
When using electrical appliances, basic precautions should alway s be followed t o reduce the
risk of re, electrical shock and injury to persons, including the following:
If the appliance is damaged, check with the supplier before installation and oper ation.
Do not use outdoors.
Do not use in the immediate surroundings of a bath, show er or swimming pool.
Do not locate the re immediately below a x ed so cket outlet or connection box.
This appliance is not intended f or use by children or other persons without assistance or
supervision if their physical, sensory or mental capabilities prevent them fr om using it safely .
Children should be supervised to ensure that they do not play with the appliance .
Do not use this re in series with a thermal control , a program contr oller , a timer or any
other device that switches on the heat aut omatically , since a re risk e xists when the re is
accidentally cov ered or displaced.
Ensure that furniture , curtains or other combustible material are positioned no closer than 1
metre from the re .
In the event of a fault unplug the re .
Unplug the re when not required for long periods.
Although this re complies with safety standards , we do not recommend its use on deep pile
carpets or on long hair type of rugs.
The appliance must be positioned so that the plug is acc essible.
If the supply cord is damaged it must be replaced by the manufacturer or service agent or a
similarly qualied person in order to av oid a hazard.
Keep the supply cord a way from the fr ont of the re.
W ARNING: I n order to av oid overheating , do not cov er the re. Do not place ma terial or
garments on the re, or obstruct the air circulation ar ound the re.
The re carries the W arning symbol indicating that it must not be cov ered.
RUBY FIRES Mystic F ire RF20
Before using the manual controls rstly ll the w ater tank (See ‘Maintenance’ , ‘Filling the water
tank’).
Manual Controls.
The manual controls are locat ed behind the drawer .
(See Fig.2 f or Manual Control lay out)
Switch ‘ A’:- Contr ols the electricity supply to the re.
Note: This switch must be in the ‘ON’ ( I ) position for the re to operate with or without heat.
Switch ‘B’:- Controls the function of the re.
Press once to turn on ame e ect. This will be indicated b y one beep.
Although the main lights operate immediately it will take a further 30 seconds before the
ame eect starts.
Press to put re in to standb y mode.
Thi s wi ll be i ndi ca ted b y on e be ep.
Control Knob ‘C’:- Controls the intensity of the ame eect.
T urning the control knob clockwise increases the ame eect, turning the control knob anti-
clockwise will decrease the ame eect.
When the water tank is empty the main lamps go out. See instructions under ‘Maintenance’ , ‘Filling the
water tank’ . W hen this procedure is complete , the main lamps will illuminate but it will take 30 seconds
before the ames return.
Remote Control Oper ation
On the control panel, Swit ch A (see Fig.2) must be in the ‘ON’ ( I ) position in order for the remote
control to operate . There are 2 buttons on the r emote control. (See F ig.7)
T o operate correctly the remote must be pointed towards the fr ont fuel eect.
The remote contr ol functions are as follows:
Press once to turn on Flame eect only.
Thi s wi ll b e in di ca te d by o ne b ee p. (270 w at t)
Standby
Thi s wi ll b e in di ca te d by o ne b ee p.
Battery Information.
1. Unclip the battery cover on the back of the remote contr ol. (See Fig .7)
2. Install AAA batteries into the remote contr ol.
3. Replace the battery cover .
Discard leaky batteries.
Dispose of batteries in the proper manner according t o provincial and local regulations.
Any battery may leak electrolyte if mixed with a dier ent battery type, if inserted incorrectly, if all the
batteries are not replaced at the same time , if disposed of in a re, or if an attempt is made to char ge a
battery not intended to be recharged.
Thermal safety cut-out
A thermal safety cut-out is incorporated in the fan heater to preven t damage due to overheating. This
can happen if the heat outlet is restricted in any way . If the cut- out operates, unplug the re from the
socket outlet and allow approximately 10 minut es before reconnecting . Before switching the re back
on remove any obstruction that may be r estricting the heat outlet, then continue normal operation.
Tips for using y our appliance.
1. Only pull out the drawer when its time to rell the w ater tank or change a lamp, otherwise it may
lead to excess wat er in the sump and reduced ame eect. If this happens empty the water from the
sump as instructed under ‘Maintenance’ .
2. W ith the ame setting on minimum the unit will use approximately 40ml of w ater per hour and will
last 3 times as long than when it is at maximum ame setting.
3. Do not tilt or move the re while there is wat er in the tank or sump.
4. Make sure that the re is on a level oor .
5. T he ame control knob ‘C’ (Fig.2) may be turned up or down to giv e a more realistic eect.
6. Sometimes the ames appear more real when the ame control knob is turned down.
7. Give the ame generator some time to react to changes y ou may make on the ame control knob.
Maintenance
W ARNING: AL WA YS DISCONNECT FROM THE POWER SUPPL Y BEFORE A TTEMPTING ANY
MAINTENANCE
Changing lamps.
If a large amount of the smoke appears grey or colourless it may be that one or mor e lamps have
failed.
Y ou can check for lamp failure as follows.
1. Leaving the ame eect on, open the draw ers fully, gen tly pull the drawer fully out by the tab . (See
Fig.3)
2. V iew the lamps from a distance in front of the r e and observe which lamp needs to be changed.
3. Put Switch ‘A ’ in the ‘OFF’ position, and unplug the re from the mains.
4. Leave the appliance f or 20 minutes to allow the lamps to cool do wn before removing them.
5. Remove the water tank by lifting upwar ds and place in a sink.
6. Remove the sump as described in the Cleaning Section.
7. Remove the defective lamp , by gently lifting vertically and disengaging the pins from the lamp
holder , (See Fig .4 and 5). Replace with a Mystic original, 12V , 50W, Gu5.3 base, 8º beam angle , coloured
lamp. Pur chase the lamps from your supplier
8. Carefully insert the two pins of the new lamp into the two holes in the lamp holder . Push rmly in
place. (See Fig .4 and 5).
9. Replace the sump and water tank and carefully close the draw er .
10. Switch on.
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