Further Assistance
Xerox WorkCentre 3550
User Guide
190
Further Assistance
For any additional help visit our customer web site at www.xerox.com or contact the Xerox Support
Center quoting the machine serial number.
Xerox Support Center
If a fault cannot be resolved by following the display instructions, check Error Messages on page 169. If
the difficulty persists, contact the Xerox Support Center. The Xerox Support Center will want to know
the nature of the problem, the machine serial number, the fault code (if any) plus the name and
location of your company.
Locating the Serial Number
Locate the machine’s serial number by taking the following steps:
1. Press Machine Status on the control panel.
2. Press the up/down arrows to highlight Machine Information and press OK.
3. Press the up/down arrows to highlight Serial Number and write down your machine’s serial
number.
4. Press Stop to return to ready mode.
The serial number is also located on the inside of the front door on the machine.
Printing a Machine Report
You can print the machine's information and job report.
1. Press Machine Status on the control panel.
2. Press the up/down arrows to highlight Information Pages and press OK.
3. To print all reports and lists, select All Pages and press OK. Press the left/right arrows to highlight
Yes at the Print? prompt and press OK.
You can use CentreWare Internet Services to print the machine's configuration report or browse the
status. Open a web browser at the networked computer and type the machine's IP address. When
CentreWare Internet Services opens, click Information > Print Information.
