Contents
8 WorkCentre 6015 Color Multifunction Printer
User Guide
9 Troubleshooting 167
General Troubleshooting ......................................................................................................................................... 168
Printer Does Not Turn On ................................................................................................................................. 168
Printer Resets or Turns Off Frequently ........................................................................................................ 168
The Printer Does Not Print ............................................................................................................................... 169
Printer is Making Unusual Noises.................................................................................................................. 169
Condensation has Formed Inside the Printer ........................................................................................... 170
Paper Jams .................................................................................................................................................................... 171
Minimizing Paper Jams ..................................................................................................................................... 171
Locating Paper Jams .......................................................................................................................................... 172
Clearing Paper Jams .......................................................................................................................................... 173
Troubleshooting Paper Jams .......................................................................................................................... 179
Print-Quality Problems ...................................................................................................................................... 181
Getting Help .................................................................................................................................................................. 187
Error and Status Messages .............................................................................................................................. 187
PrintingScout Alerts ............................................................................................................................................ 187
Online Support Assistant .................................................................................................................................. 187
Information Pages.............................................................................................................................................. 187
More Information ............................................................................................................................................... 188
A Specifications 189
Printer Configurations and Options ..................................................................................................................... 190
Available Configurations .................................................................................................................................. 190
Standard Features .............................................................................................................................................. 190
Physical Specifications .............................................................................................................................................. 191
Weights and Dimensions ................................................................................................................................. 191
Total Space Requirements ............................................................................................................................... 191
Clearance Requirements .................................................................................................................................. 191
Environmental Specifications ................................................................................................................................. 193
Temperature ......................................................................................................................................................... 193
Relative Humidity ............................................................................................................................................... 193
Elevation ................................................................................................................................................................. 193
Electrical Specifications ............................................................................................................................................ 194
Power Supply Voltage and Frequency ........................................................................................................ 194
Power Consumption ........................................................................................................................................... 194
ENERGY STAR Qualified Product ................................................................................................................... 194
Performance Specifications .................................................................................................................................... 195
Controller Specifications .......................................................................................................................................... 196
Processor ................................................................................................................................................................ 196
Memory................................................................................................................................................................... 196
Interfaces ............................................................................................................................................................... 196
