Features
Welcome Center
If you need assistance during or after printer installation, visit the Xerox
®
website for online solutions and
support at www.xerox.com/office/worldcontacts.
If you require further assistance, contact the Xerox
®
Welcome Center for the United States and Canada
at 1-800-835-6100.
If a local Xerox representative telephone number was provided during printer installation, record the
telephone number in the following space.
#_________________________________
If you need additional help using your printer:
1. Refer to this user guide.
2. Contact the system administrator.
3. Visit the Xerox
®
website at www.xerox.com/office/WC7970support.
To assist you, the Welcome Center needs the following information:
• The nature of the problem.
• The serial number of the printer.
• The fault code.
• The name and location of your company.
Locating the Serial Number
To contact Xerox for assistance, you need the printer serial number. The serial number is behind door A,
toward the rear of the printer on a metal plate.
To view the serial number at the printer control panel, press the Machine Status button, then touch the
Machine Information tab.
36 Xerox
®
WorkCentre
®
7970 Multifunction Printer
User Guide
