Bedienungsanleitung Yamaha PSR 293 (Seite 76 von 94) (Englisch)

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Troubleshooting

76 DGX-205/203, PSR-295/293 Owner’s Manual

■ For the included software

• Is the USB cable connected correctly?

Check the USB cable connection. Disconnect the USB

cable, then connect it again.

• Is the USB function enabled on your computer?

When you connect the instrument to the computer for the

ﬁrst time, if the “Add New Hardware Wizard” does not

appear, the USB function on the computer may be dis-

abled. Perform the following steps.

1 Select [Control Panel] ➔ [System] ➔ [Device Manager]

(for Windows 98/Me), or select [Control Panel]* ➔ [Sys-

tem] ➔ [Hardware] ➔ [Device Manager] (for Windows

2000/XP).

* Classic View only in Windows XP.

2 Make sure that no “!” or “x” marks appear at “Universal

serial bus controller” or “USB Root Hub.” If you see an

“!” or “x” mark, the USB controller is disabled.

• Is any unknown device registered?

If driver installation fails, the instrument will be marked

as an “Unknown device,” and you will not be able to

install the driver. Delete the “Unknown device” by fol-

lowing the steps below.

1 Select [Control Panel] ➔ [System] ➔ [Device Manager]

(for Windows 98/Me), or select [Control Panel]* ➔ [Sys-

tem] ➔ [Hardware] ➔ [Device Manager] (for Windows

2000/XP).

* Classic View only in Windows XP.

2 Look for “Other devices” in the menu “View devices by

type.”

3 If you ﬁnd “Other devices,” double-click it to extend the

tree to look for “Unknown device.” If one appears, select

it and click the [Remove] button.

4 Remove the USB cable from the instrument, and make

the connection again.

5 Install the driver again.

• Windows 98/Me users.......... see page 72

• Windows 2000 users............ see page 72

• Windows XP users ............... see page 73

• Did you install the driver? (page 71)

• Is the USB cable connected correctly?

•Are the volume settings of the instrument, playback

device, and application program set to the appropri-

ate levels?

•Have you selected an appropriate port in the

sequence software?

•Are you using the latest USB MIDI driver? The latest

driver can be downloaded from the following web

site.

http://music.yamaha.com/download/

• Does your computer satisfy the system requirements?

• Is any other application or device driver running?

• Do not suspend the computer while the MIDI appli-

cation is running.

If you are using Windows 2000, you may not be able to

suspend/resume normally, depending on the particular

environment (USB Host Controller, etc.). Even so, sim-

ply disconnecting and connecting the USB cable will

allow you to use the instrument functions again.

Windows Me/98

1 When the instrument is recognized correctly, double-

click “System” in the Control Panel to open the System

window.

2 Double-click the “Device Manager” tab, select “YAMAHA

USB MIDI Driver” and delete it.

3 Use the MS-DOS prompt or Explorer to delete the fol-

lowing three ﬁles.

4 Disconnect the USB cable.

5 Restart the computer.

6 Re-install the driver.

The driver cannot be installed.

When controlling the instrument from your

computer via USB, the instrument does not

operate correctly or no sound is heard.

Playback response is delayed.

Cannot suspend or resume the computer cor-

rectly.

How can I delete or re-install the driver?

•To delete these ﬁles using Explorer, select “Folder Options” from

the Tool (View) menu, and select “Show all ﬁles (and folders).”

• \WINDOWS\INF\OTHER\***.INF

• \WINDOWS\SYSTEM\Xgusb.drv

• \WINDOWS\SYSTEM\Ymidusb.sys

NOTE

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