Technical Support
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Yealink (Stock Code: 300628) is a global-leading provider of Unified Communication & Collaboration Solutions specialized in video
conferencing, voice communications, and collaboration, dedicated to helping every person and organization embrace the power of
"Easy Collaboration, High Productivity".
With best-in-class quality, innovative technology, and user-friendly experiences, Yealink is one of the best providers in more than
140 countries and regions, ranks No.1 in the global market share of IP Phone, and is the Top 5 leader in the video conferencing
market (Frost & Sullivan, 2021).
For more information about Yealink, click here.
YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD.
Web: www.yealink.com
Copyright©2022 YEALINK(XIAMEN) NETWORK
TECHNOLOGY CO., L TD .All rights reser ved.
Regulatory Notices
Operating Ambient
Temperatures
Operating temperature: +32 to 104°F (0 to 40°C)
Relative humidity: 5% to 90%, noncondensing
Storage temperature: -22 to +160°F (-30 to +70°C)
arranty
ur product w arr anty is limited only to the u nit itself, when u sed nor mally in
with the operating instr uctions and the system environment. We are not
ble for damage or loss resulting from the use of this product, or for any claim from
third party. We are not liable for problems with Y ealink device arising from the use
of this product; we are not liable for financial damages, lost profits, claims from third
rties, etc., arising from the use of this product.
is the DC voltage symbol.
rdous Substances Directive (RoHS)
device complies with the requirements of the EU RoHS Directive. Statements
of compliance can be obtained
by contacting support@yealink.com.
fety Instructions
ave these instructions. Read these safety instructions before use!
The following basic safety precautions should always be followed to reduce risk of fire,
electrical shock, and other personal injury.
General Requirements
• Be fore you install and use the devi ce, read the sa fety instr uctions carefu lly
and observe the situation during operation.
• During the process of storage, transpor tation, and operation, please always
keep the device dry and clean.
• During the process of sto rage, t ranspo rtation, and operation, pleas e avoid
collision and crash of the device.
• Please attempt no t to dismantle the d evice b y yoursel f. In case o f an y
discrepancy , please contact the appointed maintenance center for repair .
• Without prio r written consent, no organization or individual is per mitted to
make any change to the structure or the safety design of the device. Y ealink
is under no circumstance liable to consequences or legal issues caused by
such changes.
• Please refer to the relevant laws and statut es whil e using the devi ce. Legal
rights of others should be respected as well.
Envir onmental Requirements
• Place the device at a well-ventilated place. Do not expose the device under
direct sunlight.
• Keep the de vice dr y and free of dusts.
• Place the device on a stable and le vel platform.
• Please place no h eavy objects on th e d evic e in case of damage a nd
deformation caused by the heavy load.
• Keep a t least 10 cm between the device and the closest object for hea t
dissipation.
•
such as rubber-made materials.
•
an electric heater.
• Keep th e device awa y from any household appliance with strong m agnetic
Operating Requirements
• Do not let a child operate the device without guidance.
• Do not let a child play with the device or any accessory in case of accidental
swallo wing.
• Please use the accessories provided or authorized by the manuf acturer only .
• The power supply of the device shall meet the requirements of the inpu t
voltage of the device. Pleaseusethe provided surge protection power sock et
only .
• Be fore plugging or unplugging any ca ble, ma ke sure that your hands are
completely dry .
• Do not spill liquid of a ny kind on the product or use the equipment nea r
water , for example , near a bathtub, washbowl, kitchen sink, wet basement or
• Do not tread on, pull , or over-bend any ca ble i n case of malfunction of th
device.
• Dur ing a thunderstorm, sto p using the device and disconnect it from th
power supply . Unplug the power plug and the Asymmetric Digital Subscr
Line (ADSL) twisted pair (the radio frequency cable) to av oid lightning strike.
• If the device is left unused f or a rather long time, disconnect it from the power
supply and unplug the power plug.
• When there is smo ke emitted from the devic e, or some abno r mal noise o
smell, disconnect t he de vice from the power suppl y, and unplug the p ower
plug immediately. Contact the specified maintenance center for repair.
• Do not inser t any object into equipment slots that is not par t of the product
auxiliary product.
•
Do not disconnect the grounding cable until you disconnect all other cab les.
Cleaning Requirements
• Before cleaning the device, stop using it and disconnect it from the powe
supply .
• Use a piece of soft, dry and anti-static cloth to clean the device.
• Keep the power plug clean and dry . Using a dirty or wet power plug may
to electric shock or other perils.
ENVIRONMENTAL RECYCLING
Never dispose of the device with domestic waste
Ask your T own Council about how to dispose of it in an environmentally
friendly way . The cardboarc bo x, plastic packaging and play
may be recycled in accordance with prev ailing recycling regulations in
your country .
Always adhere to prev ailing regulations
the law. The crossed out garbage can that appears on the device means
that when it has reached the end of its useful life, it should be taken to
a special waste disposal centre and treated separately to general urban
waste.
T roubleshooting
The unit cannot supply power to Y ealink device.
There is a bad connection with the plug.
1. Clean the plug with a dry cloth.
2. Connect it to another wall outlet.
The usage environment is out of operating temperature range .
1. Use in the operating temperature r ange.
The cable between the unit and the Y ealink device is connected incorrectly .
1. Connect the cab le correctly .
Y ou cannot connect the cable properly .
1. Y ou may ha ve connected a wrong Y ealink device.
2. Use the correct pow er supply .
Some dust, etc., may be in the port.
1. Clean the port.
Contact your dealer or authorized service facility for an y fur ther questions.
Contact Information
YEALINK NETWORK TECHNOLOGY CO., LTD.
309, 3rd Floor, No .16, Y un Ding North Road, Huli Distr ict, Xiamen City , Fujian, P .R.C
YEALINK (EUROPE) NETWORK TECHNOLOGY B.V .
S tr awinskylaan 3127, Atrium Building, 8th f loor, 1077ZX Amsterdam, Th
Netherlands
YEALINK (USA) NETWORK TECHNOLOGY CO., L TD .
999 Peachtree Street Suite 2300, Fulton, Atlanta, GA, 30309, USA
Made in China
About Yealink
Before cleaning the device, stop using it and disconnect it from the power supply.
Do not place the device on or near any inflammable or fire-vulnerable object,
Keep the device away from any heat source or bare fire, such as a candle or
field or electromagnetic field, such as a microwave oven or a refrigerator.
Those who fail to do so may be fined or prosecuted in accordance with