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12.If, during the guarantee period, repairing the same
defect repeatedly is not conclusive, or if the repair
costs are considered disproportionate, in
agreement with the consumer, the defective
appliance may be replaced with another appliance
of the same value.
In this event, we reserve the right to ask for a financial
contribution calculated according to the length of
time it has been used.
13.A repair under guarantee does not mean that the
normal guarantee period will be extended nor that a
new guarantee period begins.
14.We give a twelve month guarantee for repairs,
limited to the same defect.
15.Except in the event where liability is legally imposed,
this declaration of guarantee terms excludes any
compensation for damage outside the appliance for
which the consumer wishes to assert his rights. In
the event of legally admitted liability, compensation
will not exceed the purchase price paid for the
appliance.
These guarantee terms are only valid for appliances
purchased and used in Belgium. For exported
appliances, the user must first make sure that they
satisfy the technical conditions (e.g.: voltage,
frequency, installation instructions, type of gas, etc.) for
the country concerned and that they can withstand the
local climatic and environmental conditions. For
appliances purchased abroad, the user must first
ensure that they meet the qualifications required in
Belgium. Non-essential or requested adjustments are
not covered by the guarantee and are not possible in all
cases.
Our consumer services department is always at your
disposal, even after the guarantee period has expired.
Address for our consumer services department:
ELECTROLUX HOME PRODUCTS BELGIUM
Bergensesteenweg, 719 - 1502 LEMBEEK
Tel. 02.3630444
