45
GB
Guarantee conditions
Service and spare parts
If calling the service is unavoidable, announce the trouble
at a brand-mark service nearest to your place.
When announcing the appliance has to be identified
according to its data label.
The data label of the appliance is stuck to the wall of the
interior beside the vegetable box in the fresh food com-
partment in the bottom on the left side. All necessary
data are there which are needed to the service
announcement (type, model, serial number, etc.). Note
here the data from the data label of your appliance:
Model
Product No.
Serial No.
Date of purchase:
The manufacturer reserves the right to make any changes in the products.
Warranty and service
Our appliances are produced with the greatest of care.
However, a defect may still occur. Our consumer services
department will repair this upon request, either during or
after the guarantee period. The service life of the appliance
will not, however, be reduced as a result.
This declaration of guarantee terms is based on European
Union Directive 99/44/EC and the provisions of the Civil
Code. The statutory rights that the consumer has under
this legislation are not affected by this declaration of guar-
antee terms.
This declaration does not affect the vendor's statutory war-
ranty to the end user. The appliance is guaranteed within
the context of and in adherence with the following terms:
1. In accordance with provisions laid down in para-
graphs 2 to 15, we will remedy free of charge any
defect that occurs within 24 months from the date the
appliance is delivered to the first end user. These
guarantee terms do not apply in the event of use for
professional or equivalent purposes.
2. Performing the guarantee means that the appliance is
returned to the condition it was in before the defect
occurred. Defective parts are replaced or repaired.
Parts replaced free of charge become our property.
3. So as to avoid more severe damage, the defect must
be brought to our attention immediately.
4. Applying the guarantee is subject to the consumer
providing proof of purchase showing the purchase
and/or delivery date.
5. The guarantee will not apply if damage caused to del-
icate parts, such as glass (vitreous ceramic), synthet-
ic materials and rubber, is the result of inappropriate
use.
6. The guarantee cannot be called on for minor faults
that do not affect the value or the overall reliability of
the appliance.
Declaration of guarantee terms
7. The statutory warranty does not apply when defects
are caused by:
a chemical or electrochemical reaction caused
by water,
abnormal environmental conditions in general,
unsuitable operating conditions,
contact with harsh substances.
8. The guarantee does not apply to defects due to trans-
port which have occurred outside of our responsibili-
ty. Nor will the guarantee cover those caused by inad-
equate installation or assembly, lack of maintenance
or failure to respect the assembly instructions or
directions for use.
9. Defects that result from repairs or measures carried
out by people who are not qualified or expert or
defects that result from the addition of non-original
accessories or spare parts are not covered by the
guarantee.
10. Appliances that are easy to transport may be delivered
or sent to the consumer services department. Home
repairs are only anticipated for bulky appliances or
built-in appliances.
11. If the appliances are built-in, built-under, fixed or sus-
pended in such a way that removing and replacing
them in the place where they are fitted takes more
than half an hour, the costs that result therefrom will
be charged for. Connected damage caused by these
removal and replacement operations will be the
responsibility of the user.
12. If, during the guarantee period, repairing the same
defect repeatedly is not conclusive, or if the repair
costs are considered disproportionate, in agreement
with the consumer, the defective appliance may be
replaced with another appliance of the same value.
