Bedienungsanleitung Zanussi ZWF 71463W (Seite 16 von 20) (Englisch)

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Possible failures

Problem Possible solution

The programme does not

start.

• Make sure that the mains plug is connected to the mains socket.

• Make sure that the appliance door is closed.

• Make sure that there is not a damaged fuse in the fuse box.

• Make sure that the Start/Pause has been pressed.

• If the delay start is set, cancel the setting or wait for the end of count-

down.

• Deactivate the Child Lock function if it is on.

The appliance does not fill

with water properly.

• Make sure that the water tap is open.

• Make sure that the pressure of the water supply is not too low. For

this information, contact your local water authority.

• Make sure that the water tap is not clogged.

• Make sure that the filter of the inlet hose and the filter of the valve are

not clogged. Refer to “Care and cleaning”.

• Make sure that the inlet hose has no kinks or bends.

• Make sure that the connection of the water inlet hose is correct.

The appliance does not drain

the water.

• Make sure that the sink spigot is not clogged.

• Make sure that the drain hose has no kinks or bends.

• Make sure that the connection of the drain hose is correct.

• Set the drain option if you set a programme without drain phase.

• Set the drain option if you set an option which ends with water in the

drum.

• If above mentioned solutions do not help, contact the Authorised

Service Centre (as the filter of the drain pump may be clogged).

The spin phase does not op-

erate or the washing cycle

lasts longer than usually.

• Adjust manually the items in the tub and start the spin phase again.

This problem may be caused by balance problems.

• Set the spin option.

• Set the drain option if you set an option which ends with water in the

drum.

• If above mentioned solutions do not help, contact the Authorised

Service Centre (as the filter of the drain pump may be clogged).

There is water on the floor.

• Make sure that the couplings of the water hoses are tight and there is

not water leakages.

• Make sure that the water inlet hose and the drain hose have no dam-

ages.

• Make sure you use the correct detergent and the correct quantity of

it.

You cannot open the appli-

ance door.

• Make sure that the washing programme is finished.

• Set the drain or the spin option if there is water in the drum.

• Do the emergency drain procedure. See "Frost precautions" (in "Care

and Cleaning" chapter).

The appliance makes an un-

usual noise.

• Make sure the levelling of the appliance is correct. Refer to 'Installa-

tion instruction'.

• Make sure that the packaging and/or the transit bolts are removed.

Refer to 'Installation instruction'.

• Add more laundry in the drum. The load may be too small.

16 www.zanussi.com

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