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Warranty ..............................
Your phone is warranted against any defect or
malfunctioning which may occur in conditions of normal
use during the warranty period of twelve (12) months
(1)
from the date of purchase as shown on your original
invoice.
Batteries
(2)
and accessories sold with your phone are
also warranted against any defect which may occur
during the first six (6) months
(1)
from the date of
purchase as shown on your original invoice.
In case of any defect of your phone which prevents you
from normal use thereof, you must immediately inform
your vendor and present your phone with your proof of
purchase.
(1)
The warranty period may vary depending on your country.
(2)
The life of a rechargeable phone battery in terms of
conversation time, standby time and total service life,
will depend on the conditions of use and network
configuration. Batteries being considered expendable
supplies, the specifications state that you should obtain
optimal performance for your phone during the first six
months after purchase and for approximately 200 more
recharges.
If the defect is confirmed, your phone or part thereof
will be either replaced or repaired, as appropriate.
Repaired phone and accessories are entitled to a one
(1) month warranty for the same defect. Repair or
replacement may be carried out using reconditioned
components offering equivalent functionality.
This warranty covers the cost of parts and labor but
excludes any other costs.
This warranty shall not apply to defects to your phone
and/or accessory due to (without any limitation):
- Non-compliance with the instructions for use or
installation, or with technical and safety standards
applicable in the geographical area where your phone
is used;
- Connection to any equipment not supplied or not
recommended by TCL Communication Ltd.;
- Modification or repair performed by individuals not
authorised by TCL Communication Ltd. or its affiliates
or your vendor;
- Modification, adjustment or alteration of software or
hardware performed by individuals not authorised by
TCL Communication Ltd.;
- Inclement weather, lightning, fire, humidity, infiltration
of liquids or foods, chemical products, download of
files, crash, high voltage, corrosion, oxidation…
