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• Non-compliance with the instructions for use
or installation, or with technical and safety
standards applicable in the geographical area
where your phone is used;
• Connection to any equipment not supplied or
not recommended by TCT Mobile (US), Inc.;
• Modification or repair performed by individuals
not authorized by TCT Mobile (US), Inc. or its
affiliates;
• Changes to the device operating system by the
user or third party applications;
• Acts of god such as inclement weather,
lightning, power surges, fire, humidity,
infiltration of liquids or foods, chemical
products, download of files, crash, high
voltage, corrosion, oxidation;
• Removal or altering of the wireless device’s
event labels or serial numbers (IMEI);
• Damage from exposure to water or other
liquids, moisture, humidity, excessive
temperatures or extreme environmental
conditions, sand, excess dust and any condition
outside the operating guidelines;
• Defects in appearance, cosmetic, decorative
or structural items such as framing and non-
operative parts;
• Damage as result of physical abuse regardless
of cause.
There are no express warranties, whether
written, oral or implied, other than this printed
limited warranty or the mandatory warranty
provided by your jurisdiction. In no event shall
TCT Mobile (US), Inc. or any of its affiliates be
liable for incidental or consequential damages of
any nature whatsoever, including but not limited
to commercial loss, to the full extent those
damages can be disclaimed by law. Some states
do not allow the exclusion or limitation of
incidental or consequential damages, or
limitation of the duration of implied warranties,
so the preceding limitations or exclusions may
not apply to you.
How to obtain Support: Contact the customer
care center by calling (877-702-3444) or going
to (http://www.alcatelonetouch.com/usa/). We
have placed many self-help tools that may help
you to isolate the problem and eliminate the
need to send your wireless device in for service.
In the case that your wireless device is no longer
covered by this limited warranty due to time or
condition, you may utilize our out of warranty
repair options.