Bedienungsanleitung Alcatel One Touch Pixi First - 4024D (Seite 19 von 21) (Englisch)

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Warranty ..............................

Your phone is warranted against any defect or malfunctioning which

may occur in conditions of normal use during the warranty period of

twelve (12) months

(1)

from the date of purchase as shown on your

original invoice.

Batteries

(2)

and accessories sold with your phone are also warranted

against any defect which may occur during the first six (6) months

(1)

from

the date of purchase as shown on your original invoice.

In case of any defect of your phone which prevents you from normal

use thereof, you must immediately inform your vendor and present your

phone with your proof of purchase.

If the defect is confirmed, your phone or part thereof will be either

replaced or repaired, as appropriate. Repaired phone and accessories

are entitled to a one (1) month warranty for the same defect. Repair

or replacement may be carried out using reconditioned components

offering equivalent functionality.

This warranty covers the cost of parts and labor but excludes any

other costs.

This warranty shall not apply to defects to your phone and/or accessory

due to (without any limitation):

1) Non-compliance with the instructions for use or installation, or with

technical and safety standards applicable in the geographical area

where your phone is used,

2) Connection to any equipment not supplied or not recommended by

TCL Communication Ltd,

3) Modification or repair performed by individuals not authorised by TCL

Communication Ltd. or its affiliates or your vendor,

4) Modification, adjustment or alteration of software or hardware

performed by individuals not authorised by TCL Communication Ltd,

5) Inclement weather, lightning, fire, humidity, infiltration of liquids or

foods, chemical products, download of files, crash, high voltage,

corrosion, oxidation…

Your phone will not be repaired in case labels or serial numbers (IMEI)

have been removed or altered.

There are no express warranties, whether written, oral or implied, other

than this printed limited warranty or the mandatory warranty provided

by your country or jurisdiction.

(1)

The warranty period may vary depending on your country.

(2)

The life of a rechargeable mobile phone battery in terms of

conversation time standby time, and total service life, will depend

on the conditions of use and network configuration. Batteries being

considered expendable supplies, the specifications state that you

should obtain optimal performance for your phone during the first six

months after purchase and for approximately 200 more recharges.

In no event shall TCL Communication Ltd or any of its affiliates be

liable for indirect, incidental or consequential damages of any nature

whatsoever, including but not limited commercial or financial loss or

damage, loss of data or loss of image to the full extent those damages

can be disclaimed by law.

Some countries/states do not allow the exclusion or limitation of

indirect, incidental or consequential damages, or limitation of the

duration of implied warranties, so the preceding limitations or exclusions

may not apply to you.

Troubleshooting...................

Before contacting the service centre, you are advised to follow the

instructions below:

• You are advised to fully charge ( ) the battery for optimal

operation.

• Avoid storing large amounts of data in your phone as this may

affect its performance.

• Use Factory data reset and Mobile Upgrade tool to perform

phone formatting or software upgrading. ALL User phone data:

contacts, photos, messages and files, downloaded applications will

be lost permanently. It is strongly advised to fully back up the

phone data and profile via Smart Suite before doing formatting

and upgrading.

and carry out the following checks:

My phone can't be switched on or is frozen

• When the phone can't be switched on, charge for at least 20

minutes to ensure the minimum battery power needed, then try

to switch on again.

• When the phone falls into a loop during power on-off animation

and the user interface can't be accessed, press and hold Power on

key for 1 sec and then press and hold Volume down key to enter

Safe mode. This eliminates any abnormal OS booting issues caused

by 3rd party APKs.

My phone has not responded for several minutes

• Restart your phone by pressing and holding the Power key.

• Remove the battery and re-insert it, then restart the phone

• If it still does not work, please use Factory data reset to reset the

phone or FOTA/Mobile Upgrade to upgrade software.

Play 4_4024X_4024D QG_Eng_EN_05_150909.indd 37-38 2015/9/9 18:05:32

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Alcatel One Touch Pixi First - 4024D Seite 19

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