128
Appendix
Troubleshooting
The PIN on the telephone base does not work.
The default PIN is 0000.
If you have changed the PIN, it will appear on the telephone base in the
pairing process.
I cannot hear any audio on my telephone system when on a cell call.
Make sure that your cell phone’s volume is not too low or muted.
Reset the telephone base. Unplug the unit’s electrical power. Wait for
approximately 15 seconds, then plug it back in.
Turn off your cell phone, then turn it on again.
The listening volume of my cell call is too loud or quiet.
During a cell call, if the listening volume is too loud or quiet, try changing
the volume on your cell phone. On some cell phones, changing the
volume on the cell phone effects your cell call volume on the TL96271/
TL96371/TL96471.
I cannot download contacts from my cell phone to my TL96271/
TL96371/TL96471.
Make sure that your cell phone is paired and connected to the base.
Make sure you place your cell phone next to the base while downloading.
If your cell phone does not support the download, you can send the directory
from your cell phone. The system can receive the directory automatically. See
the user’s manual of your cell phone for more information.
I see duplicate entries in my downloaded directory.
If you see duplicate directory entries, you can delete them manually.
Another option is to download again either your SIM card or phone
memory, but not both.
Some of my cell phone contacts were not imported to my TL96271/
TL96371/TL96471.
Try copying the contacts from your SIM card to your cell phone memory
first, then download from your phone memory. If that doesn’t work, try
copying the contacts from your cell phone memory to your SIM card, then
download from your SIM card. For more information on how to transfer
contacts between your SIM card and your phone memory, refer to the
user’s manual of your cell phone.
Can the TL96271/TL96371/TL96471 help the poor cell phone reception
in my house?
If your cell phone has poor reception in your home, the TL96271/
TL96371/TL96471 cannot improve the reception. However, if you have
a location in your house with better reception, you can leave your cell
phone in that location while you use TL96271/TL96371/TL96471 cell
line. In order for this to work, the cell phone must be within 30 feet of the
telephone base for optimal performance.
•
•
•
•
•
•
•
•
•
•
•
•
