GB 26
ATAG’s guarantee
scope of the terms of guarantee
◆ ATAG warrants this appliance for the
following guarantee periods:
– 5-year guarantee on parts;
– 1-year service guarantee.
◆ The guarantee on ATAG kitchen appliances
is valid only if the appliance has been
installed for household use and is used only
for the purposes for which it was designed.
◆ The guarantee period is effective from the
date of delivery of the appliance. Evidence of
the date of delivery must be provided upon
request - for example with a delivery slip or
sales receipt.
◆ Parts which malfunction as a result of
material, construction or factory errors will
be replaced free of charge for a period of
five years effective from the date of delivery.
◆ During the first year starting from the date of
delivery, ATAG also provides free service.
This means that, in the event of repairs,
there will be no charges for costs such as
handling charges, travel expenses or labour
costs.
In addition, no shipping or handling costs will
be charged for free parts sent to you during
this year.
whom to contact
◆ In countries with an ATAG establishment,
please contact the ATAG Service
Department.
◆ In all other countries, please contact your
supplier or your ATAG importer.
excluded from the guarantee
transport damage:
◆ Check your new appliance before using it.
◆ Contact your supplier if you discover any
damage.
installation errors
◆ Defects or damage resulting from installation
errors (for example, insufficient ventilation or
faulty electrical connections), are excluded
from the guarantee.
◆ Complaints resulting from changes to the
appliance are also excluded from the
guarantee.
improper use and incorrect or
insufficient maintenance
◆ Examples include broken glass or damage to
the enamel finishing caused by bumps or by
dropping objects on or against the appliance.
◆ Insufficient or improper maintenance may
also result in discolouration of surfaces or
rapid ageing of rubber and plastic parts.
These complaints are also excluded from the
guarantee.
wear due to use or ageing
◆ Examples include broken light bulbs,
discolouration of synthetic or enamelled
parts, and scratches.
