Bedienungsanleitung Bauknecht EXCELLENCE 5570 (Seite 12 von 17) (Englisch)

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Description of failure indicators

The washing machine is at

a standstill for several

minutes in the middle of a

running programme; the

wash programme seems

not to proceed

Normal function of the washing machine used for optimizing the rinse

phase. One reason for such a pause can be that you might have used

too much detergent; the washing machine automatically interrupts the

programme to have the foam reduced. This standstill may be repeated

several times until the foam reduction is sufficient to continue the wash

cycle. If the foam persists, the red “Service” indicator will light up and

the display shows “F18” or “Fod” - refer to the instructions concerning

the “Service” indication on the next pages in this case.

Detergent residues on

laundry after wash

Whitish residues on dark fabrics are caused by insoluble compounds

used in phosphate-free powder detergents.

- avoid overdosing of detergent; use liquid detergent; select “Intensive

Rinse” option if possible; brush out the fabric.

Programme duration is

considerably longer or

shorter as indicated in the

“programme chart” or on

the display (if available)

Normal function of the washing machine to adapt to factors that can

have an effect on the programme duration, like excessive foam

formation, load unbalance due to heavy laundry items, prolonged

heating time resulting from low inlet water temperature etc. Moreover,

the sensing system of the washing machine adapts the programme

duration to the size of the wash load.

Depending on these factors, the duration is recalculated during the

programme and updated if necessary; during such periods, an animation

appears on the display (if available). For small loads, the programme time

indicated in the “programme chart” may be reduced by up to 50%.

Failure

indicator

blinks

Description

Causes

Solutions

“Water tap closed”

Appliance has no or insufficient water supply. The “Start/Pause” light blinks.

Check whether:

• Water tap is fully open and water supply pressure is sufficient.

• Kinks are present in the water inlet hose.

• Mesh filter of water supply hose is blocked (see “Care And Maintenance”.

• The water hose is frozen up.

• The safety valve inspection window of your water supply hose is red (provided

your appliance has a water supply hose as shown on picture “D” - see previous

chapter “Care And Maintenance”); replace the hose by a new one available

through our After-Sales Service or your specialist dealer.

After problem has been removed, restart programme by pressing “Start/Pause”.

If the fault occurs again, contact our After-Sales Service (see next chapter).

“Clean pump”

Waste water is not pumped out. The appliance stops in the corresponding

programme step; unplug it and check whether:

• Kinks are present in the drain hose, or the hose is blocked for another reason.

• Filter or pump is blocked (see chapter “Draining Residual Water/Cleaning The

Filter”; make sure the water has cooled before draining the appliance).

• The drain hose is frozen up.

After problem has been removed, push the “Reset” button for at least 3 seconds;

afterwards restart the desired programme. If the fault occurs again, contact our

After-Sales-Service (see next chapter).

Problem Causes, Solutions, Tips

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