What, if....
1- The appliance will not work, even
though it is switched on.
• Check if the power cable is properly connected!
• Check if the mains supply is in order, or if a
circuit breaker has been tripped!
• Check the temperature control for correct
setting!
2- There is a power failure.
Keep the doors of your device closed. Frozen food
will not be affected if the power failure lasts less
than the ‘Conservation Time From Failure” (hours)
declaration mentioned in the Technical Features
leaflet. If the power failure lasts longer, check the
food and consume it immediately.
You can also cook the defrosted food and then re-
freeze it.
3- The interior light does not work.
Check the power supply!
Check the installation of the light bulb! Unplug
the power cable before checking the light bulb.
(Also see the section “Replacing the interior light”)
4- There is high temperature alarm
If the actual temperature of the freezer
compartment is warm then the alarm icon on the
display (Fig. 2/12) lights on. The alarm icon lights
off when the actual temperature of the freezer
compartment cools down.
The high temperature alarm may rise up due
following situations.
a) Warm food storage
b) Warm air in the freezer compartment
c) Freezer door is left open for a long time
If the high temperature alarm remains on for more
than 24 hours then contact with the customer
service.
The high temperature alarm is not active in
24 hours after plugging the appliance into the
electricity.
5- There is error messages and alarm
Incase any failure condition due wiring connection
of the appliance occurs, and then the alarm icon
on the display (Fig. 2/12) starts blinking together
with the relevant error message.
Incase some certain characters (E0, E3, ..etc.)
appear on the display then contact with the
customer service.
The alarm icon lights off just after the removal of
the failure.
6- There is actual fridge temperature failure
The appliance performs cooling considering the
fridge set temperature. The actual fridge
temperature shown on the display will reach the
adjusted fridge set temperature, when the
packages are cold enough.
There may be some oscillations on the actual
fridge temperature shown on the display due;
a) The fridge door is Opened / Closed frequently
b) Loading warm packages inside the fridge.
c) Leaving the fridge door open for a long period
of time
7- Other possible malfunctions
Not every malfunction is a case for our customer
service. Very often, you can easily resolve the
problem without requesting service.
Before requesting service, please check if the
malfunction has been caused by an operating
error. If this is the case, and a service has been
requested, a service charge will be levied even if
the device is still under guarantee.
If the problem persists please contact your dealer
or customer service.
Please have the type and serial number of your
device when calling. The rating label is located
inside.
